Subway's Beef Barbacoa Sub Could Use Some Beef
Subway is offering a limited-time sandwich, the "Beef Barbacoa," in a few markets. Skylar in California ordered this sandwich, being misled by the name into thinking that it contained a reasonable amount of beef. Don't be silly, Skylar.
He wrote to Consumerist:
I submit to you my disturbing "Advertised vs. Reality" picture. It would seem I am getting ripped off and received about 1/4 the amount of advertised meat... so today I had a bread sandwich.
Now, now: there's also some cheese and lettuce in there. Skylar sent an email complaint to Subway, and received this response from the franchisee:
Hello!At least they admit the problem, but actually fixing it, as well as sending disappointed customers a coupon or two, might go a long way toward solving it.Thank you for your comments regarding our beef barbacoa sandwich.This sandwich is a new offering and consequently when new products are offered there are many issues to address with valuable feedback such as yours.As a matter of fact portioning on this sandwich has been a common complaint.As franchisees we are obligated to follow company standards and at [restaurant] we do that on every issue I can assure you that.Unfortunately the required amount of meat does appear a little skimpy and I am sure that Subway will re-address this issue.
Once again thank you for your comments and we hope to see you soon enjoying another of our tasty subs at Subway.






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