This Verizon Store Provides Weird Repair Services

(Photo: jblyberg)

Some Motorola Droid phones are having problems with the battery cover coming off too easily. That's what was happening to Chris' Droid, so he and his girlfriend brought it into a Verizon store in Pleasant Hill, CA. His girlfriend brought along her defective enV Touch for service as well.

When they left, Chris had a sticker stuck to the back of his Droid, and his girlfriend was told to stop wearing makeup because makeup ruins the enV Touch.

That was last week. Chris uploaded a photo of the "repaired" Droid to his Flickr account, and it's been getting publicity all over the web in recent days.

Then this past weekend, Chris decided to try a different Verizon store, this time in Walnut Creek, to see if he'd have better luck:

The kind lady looked at my girlfriend's phone, was pretty sure it was a lemon, and ordered up a replacement immediately. Pretty damned nice, I say.

Then she looked at my phone. The look on her face was beyond priceless. She demanded to know who thought it was a good idea to slap a sticker on the back of my phone. I explained it was the Pleasant Hill store's solution, not mine.

She peeled the stickers right off, went to the back, and got a new, pristine battery door, which clicked right into place, and thankfully, hasn't come off yet.

And for my troubles, she gave me a free battery.

"That Droid Picture" [Exxodium]

From ConsumerReports.org:

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