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Poor guy. First he has that terrible flight and now he's on Fox and Friends.
2 replies
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Talk about a bad month.
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Ba-doom chink! Thank you , try the veal.
Poor guy. First he has that terrible flight and now he's on Fox and Friends.
Talk about a bad month.
Ba-doom chink! Thank you , try the veal.
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Who knew Orange Juice would go so very very wrong?
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Judge Ito?
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Really. It's not like anyone named OJ has done anything bad.
Really. It's not like anyone named OJ has done anything bad.
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I completely thought that this story, based on the headline, was going to be about OJ of the black glove (and football, I guess) fame.
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You aren't the only one.
Am I a bad person if I am disappointed that this story wasn' about OJ going berzerk on a plane?
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This is the kind of story that makes Consumerist awesome.
Stories like Amazon ruining Christmas not so much.
Sure it isn't very interesting until it happens to you. I ordered several gifts from Amazon and paid extra for gift wrapping. Last night when I got home from a long day at work my packages finally arrived. You can't imagine how upset my wife and I were when we found out that the shade of green used to wrap the gifts wasn't even close to what was shown on the website. We took the tree down, got ride of the cards, discarded all the decorations and told my young kids no Santa, no Christmas. I mean I was supposed to get a very nice pastel green but I got something much closer to forest green.
Hopefully as a family we can recover by next summer and enjoy the 4th of July.
*I* thought it was funny.
You made me laugh :)
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I'm sure that was meant to be funny, but it's not funny when you try so hard...
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Man, I'd love to know what Helen's thinking right now. With Reid's accusation and the testimony of so many complete strangers backing him up, I'd be working on a career exit strategy if I were her.
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Folks, we are talking about American Airlines, here. Hell, she's movin' into management!
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If I were you I wouldn't bother asking unless you want your ass chewed out.
If I were you I wouldn't bother asking unless you want your ass chewed out.
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Not likely. She's probably fairly senior in the union and so she not only gets her pick of flights, but it's fairly difficult to fire her. Now, if they can prove that she filed a false report/warning (which appears to be the case), then even the union probably can't protect her.
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\"Psychotic OJ Incident\" My first thought was that OJ Simpson made headlines again.
ME TOO.. I was like... \"Whats he done this time? Brutally killed his wife and her \"friend\" with a knife, left a glove at the scene of a crime, held his best friend hostage and drove down an LA freeway in a Bronco or something?\"
Cause as we all know... he DIDNT reeeallly kill her... so says the law.
hahaha me too! He is in prison, what else could he have done!
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The song can (awkwardly) be sung to the \"Beverly Hillbillies\" theme. I like it.
Am I the only one who think's AA's crisis response is pretty inadequate? Releasing a statement days later after tons of bad PR that only says you're \"investigating the matter\"? If this is the best their PR team can do, they should be looking for a new job.
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I think categorizing this as a crisis overstates things a bit, and it's been a viral sort of expanding coverage. Responding before it got televised news coverage would have only made it worse, IMO
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I'm actually thrilled this is getting coverage. We really need the \"mainstream\" media as focused on these everyday assaults on us as consumers as consumerist is, and it shows the blog is doing its job well.
Corporations need to start being put in mortal economic fear every time they terrorize a consumer to this degree. Act like a human, do the right thing, or pay the mo fo price financially. This woman should also be tracked after being fired so she can never work on an airline again.
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I'm confirmed for a flight on AA this weekend and will be sitting in first class during the breakfast window. I have the option to take the orange juice. I'm scared.
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Forget the OJ. Just ask for Jack and Coke.
Screw the Jack and Coke. Ask for an apple/grape juice cocktail with a spritz of seltzer.
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And give it to the flight attendant.
And slip a valium in it.
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Couple of questions. First off, can't a passenger seek to have an employee arrested by the police? Whatever happened to citizens arrest?
Secondly, how about giving us the name of the offending stewardess,waitress or whatever they call themselves nowadays.
What would be interesting is for him to hang around after the flight, follow her out to the parking lot and make the arrest there... Just for harassment value if nothing else.
You can not make a citizens arrest on an airplane. You are under the jurisdiction of the flight crew at that time. You can not get pulled over by a police officer and say you pulled me over and nothing was wrong, so I am going to make a citizens arrest.
Furthermore, any person who attempts a citizen arrest is usually a toothless redneck in the Michigan militia. You are laughed at and derided by same people
A citizen's arrest is only for certain crimes. Being an ass isn't one of them.
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Unfortunately for this guy, me, and like so many others, someone “having a bad day” is not just a simple “grumble under ones breath” in America anymore. Oh it used to be when I was a kid in the 70s, but now “bad days” have turned into a fanatical attitude such as “I am going to bust your balls with a temper-tantrum” and because you know why? Because I exist! We have gotten too complacent with punishment in this country. No one is afraid anymore of being indignant or breaking the law. Instead of playing politics, people need to get fired, plain and simple. Female or male, it doesn’t matter. If you cannot treat others with respect, then you don’t deserve a job and there are plenty of other people that can do a hell of a lot better.
AA: it's always unfortunate when a valued customer has an suboptimal experience aboard one of our flights. After a full investigation, we have taken appropriate action, which we are unable to disclose due to privacy issues. We take customer issues very seriously, and would like to assure everyone that steps have been taken to ensure that every customer continues to receive the exceptional service that American Airlines is known for.
Considering the legal ramifications of the c-muscles actions... she needs to be fired... and then sent to Somali to to be stoned to death. Her actions could have ruined this guys life. Had no one come to his defense he could have very well be carted off and tazered to death. We cannot continue to allow this kind of asshattery to be the norm with people in positions of authority. I hope someone posts her contact info on the interweb and she is harassed for the rest of her pathetic life.
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She knew very well that the investigation would go nowhere; she just wanted to humiliate and scare him. At worst, he would never fly with AA again, and at best, he would beg for her to take it back, giving her some measure of elation for the attempt. The fact that many people went out of their way to defend him likely was well outside of her plans.
I do agree with her being fired, though. In the first video, he's just asking for her to be retrained, but in my opinion, a temper and personality like that cannot be retrained; that's a personal flaw that this Helen would need to take several years of her life consciously trying to change before she would act the way she needs to naturally. She needs to be fired, but is likely a lawsuit risk, so if she's found to have been the cause, they would likely try to reassign her elsewhere or promote her to a position where she can't do any harm.
She could go apply to be a cop in New Orleans - perfect for the job.
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Next time, instead of getting so defensive AFTER you get your tale published, you might consider actually telling all the facts in your story. You are not much better than Helen in the way you hold back facts but get mad because readers don't have the whole story. How does saying the witnesses had anything to do with churches or organized religion add credibility to your \"story\"? Are you saying they can't lie like evil heathens? Why are you going all over the net and TV about this? You are WAY past your 15 minutes of dubious fame.
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he said he didn't even want the publicity, and would've rather had it all blow over, but now that it is public, he wants to settle things. he didn't even write the original story, it was written by someone who saw the whole incident occur and then acted as one of the witnesses.
READING IS GOOD WE LEARNED IT IN SCHOOL USE IT LOVE IT DON'T BE A TOOL
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No, it was written by someone who was asleep during the genesis of the incident and pieced it together from people who observed the incident. It's a second-hand account of the incident, with descriptions of what was said instead of the actual words.
If Mr. Reid is going to tell off the haters, and wants to \"settle things\", then he should put forth his version of events. You can't settle things by saying \"my own response would be longer than most people would care to read\", and then relay a few high-level points about how we're all good people, united together in unison on my side, against the scourge of Helen. \"He would have absolutely no reason to lie or embellish\" does not say what it should: that the facts presented were accurate.
But the story relayed is probably more or less accurate, and Helen was probably out of line. Although I want to have sympathy, this guy and the original poster exude an air of cliquey superiority (e.g. \"I take the word of the other 5 friends I work with (including my wife) as truth\", \"[Helen] should find a job like flipping burgers\") when talking about this incident.
I imagine that one could, in fact, find many groups of people more deferential than them.
Alright, having watched the Fox and Friends video now, I accept that he's presented his version of events. They are, indeed, different in subtle yet important ways than Mr. Hoss's second-hand version.
Also note that Christi Hoss said \"he was so quiet that I was sitting in the seat behind him and I couldn't even hear him speak.\" (!) So Mr. Hoss was asleep, and Mrs. Hoss couldn't hear what Mr. Reed said to Helen. If at some point he needs witnesses in his defense against anyone but an Internet jury, he'd be advised to find better ones.
It sounds like you've come late to the story. The problem was originally publicized by another passenger in the same section. This guy is the original affected person (who got the warning).
And yes, in certain cases religious folk are more credible than your average person. Sorry to burst your bubble about that. Grab a new cup of coffee, and start reading the backstory.
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Calling yourself Religious makes you more credible?
I am always very suspicious of adults who put so much time and energy into their imaginary friend.
Just because someone doesn't believe in your god doesn't make them a good person (think Catholic priests who are molesting the boys), and someone who is an atheist isn't necessarily a liar who shouldn't be trusted.
I thought that just meant religious people could be more honest, in the same sense as them possibly being less so. No correlation or causation.
Troll much?
But your question was already kind of answered if you read the article up top. He wanted this to go away quietly, it's the media and the internet that's brought up all the attention.
That bitch flight attendant should be fucking fired. They think now they are the shit and can treat anyone however they feel. If a customer does something he will get in trouble with federal law. Its a fucking joke.
but how do you really feel?
Yes, the FA's need to be arrested and fined too when THEY act like terrorists. He should file a civil suit for violating his civil rights too.
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It's been a while since I have flown but orange juice is not a restricted substance is it?
gooz fraba!
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I really wish somebody would get a photo or interview with this flight attendant. I'm dying to see what she looks like.
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Me too. I suspect I may have flown with her.
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Yup. I'd be surprised if that was Helen's first a power trip, however, it sounds like the first time it backfired on her.
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That must have been some epic P.M.S.
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Go ahead and call me nitpicky, but I think \"ill-fated\" is a poor choice of words for what happened.
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People keep saying she probably has high seniority, but working an SMF-DFW flight is hardly cream of the crop, even in First class for a flight attendant.
oh gawd I thought from the headline OJ Simpson got on a plane and had another \"episode\" lol.
I would simply be filing a million dollar lawsuit and offering to drop it once proof of the FA's firing is delivered. She should also be arrested for causing a disturbance on a plane and bothering other passengers / making them fear for their safety.
I think the stewardess is ready for retirement. She can't take the stress and it's the customer
that is giving her a job. I would be livid if she treated me that way. I have never had an ex-
perience like that and I have been flying since 1975. What is American thinking about now?
She should be dismissed and that's final. No one should be treated that way, especially if you're a paying customer.
I hope the investigation proves this guys version to be true. He was clear and concise in this letter, and if this is exactly what hapened, then a formal investigation shouldn't take that long. I appreciate his view, and I'm glad he spoke up.
P.S. How the heck do you get millions of frequent flyer miles?? Live on a plane??
1. Fly a lot.
2. Get status because you fly a lot, and get bonuses for the status
3. Fly in (paid) business or first.
For example, a United 1K member (you get this status for flying 100,000 BIS (Butt-In-Seat) miles with United or another Star Alliance carrier in one year) gets a 100% bonus on every mile they fly.
If you fly business or first, you get a 50% premium on top of that
So, New York-Buenos Aires round-trip in business:
10600 miles round trip
+10600 miles 1K bonus
+5300 business bonus
=26,500
Do that twice a month, and you're earning over 600k miles/year.
I had a friend who worked for SAP and had flown over 1 million miles on United in the span of a few years. It's definitely possible.
One or two trips to Europe or Asia each month and you will see your miles add up quickly.
IIRC, there are ways to buy physical things that will earn you FF miles. I recall a story where someone got like a million miles from buying yogurts and redeeming the tops.