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  <id>tag:consumerist.com,2010:/1/tag:consumerist.com,2009://1.5410345-</id>
  <updated>2010-01-24T10:25:24Z</updated>
  <title>Comments for <![CDATA[Disney Claims &quot;Up&quot; DVD Missing Captions Were A Mistake]]></title>
  <subtitle>Shoppers bite back.</subtitle>
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  <entry>
    <id>tag:consumerist.com,2009://1.5410345</id>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://consumerist.com/cgi-bin/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=5410345" title="Disney Claims &quot;Up&quot; DVD Missing Captions Were A Mistake" />
    <published>2009-11-22T23:00:39Z</published>
    <updated>2009-11-23T00:11:02Z</updated>
    <title>Disney Claims &quot;Up&quot; DVD Missing Captions Were A Mistake</title>
    <summary>--&gt;Many Consumerist readers wrote to Disney about the missing captions in rental editions of the Pixar movie &quot;Up,&quot; either because they were personally affected or they found the omission offensive. In their response, Disney at least acknowledges the unique issue and promises to make up for the mistake of consumers submit proof that they rented &quot;Up.&quot;</summary>
    <author>
      <name>Laura Northrup</name>
      <uri>http://www.lauriebird.com/blog</uri>
    </author>
    
    <content type="html" xml:lang="en" xml:base="http://consumerist.com/">
      <![CDATA[<p><!--<img src="http://consumerist.com/images/consumerist/2009/11/deflated_balloon.jpg">-->Many Consumerist readers wrote to Disney about the <a href="http://consumerist.com/5405145/disney-removes-closed-captioning-from-up-rental-release">missing captions in rental editions of the Pixar movie "Up,"</a> either because they were personally affected or they found the omission offensive. In their response, Disney at least acknowledges the unique issue and promises to make up for the mistake of consumers submit proof that they rented "Up."</p>
<blockquote><p>Thank you for your e-mail regarding the absence of <a class="autolink" title="Click here to read more posts tagged #closedcaptions" title="Click here to read more posts tagged #closedcaptions" href="http://consumerist.com/tag/closedcaptions/">closed captions</a> from your Up rental DVD. The captions were inadvertently left off of the rental DVD. We regret any inconvenience this may have caused.   We are working diligently to rectify this situation by shipping the corrected product to our accounts and creating a consumer program to address this matter.  Since not all retailers will be able to participate in this program we will contact you once we have the specifics confirmed.</p>
<p>In the meantime, please save the receipt or shipping confirmation and mail it to us at WDSHE Consumer Relations, Attn:  "UP Rental" , PO Box 3100, Neenah, WI 54957, with your contact information (full name, home mailing address, phone number, email address) and we will contact you.</p>
<p>Please let us know if you have any other questions or comments. You may contact us via email at DisneyInfo@DisneyHelp.com or via phone at 1-800-723-4763 Mondays 9:30-7:30 CST and Tuesday through Friday 9:30-6:30 CST.</p>
<p>We do appreciate your letting us try to assist you.</p>
<p>Regards,<br />
Walt Disney Studios Home Entertainment Consumer Relations<br />
US and Canada</p></blockquote>
<p>We'll be interested to see what Disney offers deaf, <a class="autolink" title="Click here to read more posts tagged #hardofhearing" title="Click here to read more posts tagged #hardofhearing" href="http://consumerist.com/tag/hardofhearing/">hard of hearing</a>, and other affected consumers as compensation for renting a newly released DVD they weren't able to watch.</p>
<p>PREVIOUSLY:</p>
<p><a href="http://consumerist.com/5405145/disney-removes-closed-captioning-from-up-rental-release">Disney Removes Closed Captioning From "Up" Rental Release</a></p>
]]>
      
    </content>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:20000366</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c20000366" />
    <title>Comment from kiapurity on 2009-11-24</title>
    <author>
        <name>kiapurity</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>Like I was telling Codeman the other day, this is sounding too much like a Blame Game being played (I found out about the "apology" through Marlee Matlin's twitter's page when she went to meet with Disney execs) -- something about this still doesn't *sit* right with me. Maybe it was an innocent mistake when they said "strip the extras out" not realizing that someone had assumed that closed captioning/SDH/Descriptive Audio was "extra". But-- the fact that someone had considered those as extra doesn't sit too well with me!</p>]]>
    </content>
    <published>2009-11-24T12:30:10Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17043864</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17043864" />
    <title>Comment from savdavid on 2009-11-23</title>
    <author>
        <name>savdavid</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>Right. A mistake. No, it was a mistake that they let themselves get caught.</p>]]>
    </content>
    <published>2009-11-23T22:32:03Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17043106</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17043106" />
    <title>Comment from Etoiles on 2009-11-23</title>
    <author>
        <name>Etoiles</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17042384" rel="nofollow">trujunglist</a>: Like them or not, garbage or not, the fact remains that both actually do show us something relevant about American film history and cultural history.  (They tell us a hell of a lot more about the filmmakers than about the stories they tell, but still.)</p>
<p>And I didn't say it was something I would run out and show my future kids; I just said it was nowhere near as bad as I was expecting.  From the ban that's been on it pretty much my whole life, I thought it must have been up there with <i>Birth of a Nation</i> rather than GWTW.</p>
<p>Frankly, SotS isn't much more or much less trash on its own narrative and technical merits than other Disney movies (or other cartoons, of all studios) of the same era; it's just much more loaded and problematic.</p>]]>
    </content>
    <published>2009-11-23T22:32:03Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17042384</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17042384" />
    <title>Comment from trujunglist on 2009-11-23</title>
    <author>
        <name>trujunglist</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17040246" rel="nofollow">Etoiles</a>:</p>
<p>I don't know, I think Song of the South is pretty terrible. The slaves are so happy to be slaves it's ridiculous. The actual cartoon characters are, quite frankly, stupid. Gone With the Wind does the same garbage. Both should be relegated to the trash pile because they're basically trash, regardless of the racism in them. The racism only helps them on their way to the dump imo. The only redeeming quality of the movie is that you will now understand Splash Mountain a little bit better.</p>]]>
    </content>
    <published>2009-11-23T22:32:03Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17042013</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17042013" />
    <title>Comment from billy on 2009-11-23</title>
    <author>
        <name>billy</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17032052" rel="nofollow">codeman38</a>: I'm assuming that whenever anybody calls CS to complain that they're missing a feature, the stock answer is always "the rental version has *no* special features."  The people who answered the phone probably didn't realize it was a mistake to leave the captions out.</p>]]>
    </content>
    <published>2009-11-23T22:32:03Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17041198</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17041198" />
    <title>Comment from merely_a_muse on 2009-11-23</title>
    <author>
        <name>merely_a_muse</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17031002" rel="nofollow">dwb</a>: I took that as a "yes we meant to remove all special features but we did not mean for CC to be included in "special features""</p>]]>
    </content>
    <published>2009-11-23T22:32:02Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17041035</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17041035" />
    <title>Comment from Corporate_guy on 2009-11-23</title>
    <author>
        <name>Corporate_guy</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024191" rel="nofollow">Trai_Dep</a>: It's only a screw up if they specifically wanted to keep closed captioning intact.  Most likely they told who ever was making the dvd to strip all extra content.  They got exactly what they asked for.</p>]]>
    </content>
    <published>2009-11-23T22:32:02Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17041032</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17041032" />
    <title>Comment from the_wiggle on 2009-11-23</title>
    <author>
        <name>the_wiggle</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17038760" rel="nofollow">vladthepaler</a>: ayup.</p>]]>
    </content>
    <published>2009-11-23T22:32:02Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17040909</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17040909" />
    <title>Comment from axiomatic on 2009-11-23</title>
    <author>
        <name>axiomatic</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>I can't wait for the Consumerist story stating "Disney sues owner of "Up" DVD for creating a "fansub" of their own subtitles.</p>
<p>You know its coming....</p>]]>
    </content>
    <published>2009-11-23T22:32:02Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17040246</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17040246" />
    <title>Comment from Etoiles on 2009-11-23</title>
    <author>
        <name>Etoiles</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17023675" rel="nofollow">H3ion</a>: My husband and I actually just watched a <i>Song of the South</i> bootleg last weekend.  We actually both have media / media criticism backgrounds and we're off to WDW in a couple of weeks, so it seemed an interesting use of our time.</p>
<p>It was actually nowhere near as bad as I was expecting.  As others say, it was on par with a lot of other media of the time, for casual racism and certain assumptions / implications.  It <i>is</i> a shame to me that we lose one of the few uniquely American sets of folktales.  (Though really, they're Anansi stories, which makes them even more interesting to me from a cultural-artifact kind of standpoint.)</p>
<p>The thing is, Disney's in a bind there.  They <i>cannot</i> just re-release that movie the way they do <i>Cinderella</i> and so on; there would be a lot of people pretty rightfully angry about the messages it sends and the way it portrays people and situations.  (The movie just basically ignores the existence of slavery and Reconstruction in favor of the "happy negro" trope so common to its era.)  But I think they <i>should</i> make it available so that people who are interested in it can find it.  (I can think of a lot of film school grad-level classes that would have a field day with it.)  The solution is probably something like a Criterion Collection release.</p>]]>
    </content>
    <published>2009-11-23T22:32:01Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17040149</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17040149" />
    <title>Comment from Rectilinear Propagation on 2009-11-23</title>
    <author>
        <name>Rectilinear Propagation</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17033148" rel="nofollow">G00MAN</a>: I just want to know who decided that we were a "post racial" society in the first place.</p>]]>
    </content>
    <published>2009-11-23T22:32:01Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17038760</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17038760" />
    <title>Comment from vladthepaler on 2009-11-23</title>
    <author>
        <name>vladthepaler</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>Oops, we really thought we'd be able to get away with this one. But the internet made it an issue so I guess we'd better apologize. Well, you can't blame a giant corporation for trying.</p>]]>
    </content>
    <published>2009-11-23T22:32:00Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17038590</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17038590" />
    <title>Comment from mrsultana on 2009-11-23</title>
    <author>
        <name>mrsultana</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>I'm just surprised they didn't offer a boilerplate response, "We're listening to your concerns..."</p>]]>
    </content>
    <published>2009-11-23T22:32:00Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17037603</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17037603" />
    <title>Comment from hotdogsunrise on 2009-11-23</title>
    <author>
        <name>hotdogsunrise</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p><p>@<a href="http://consumerist.com/5410345/disney-claims-up-dvd-missing-captions-were-a-mistake#c17026546" rel="nofollow">H3ion</a>: My first movie, too!</p><br />
<p>I know for a while you could find copies of the betamax (yes, betamax) in Europe. This was a long time ago. I have relatives in Europe who had copies of this movie. IIRC, my parents tried to get copies of it, then realized they'd need a betamax player. Or a place to convert it. Needless to say, we never got one.</p><br />
<p>But you can always go to a Disney park and ride Splash Mountain for a taste of the movie.</p></p>]]>
    </content>
    <published>2009-11-23T22:31:58Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17037046</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17037046" />
    <title>Comment from bigd7387 on 2009-11-23</title>
    <author>
        <name>bigd7387</name>
        <uri>n/a</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="n/a">
        <![CDATA[<p><p>I guess I really am stupid since I don't find anything racist about anything. If somethings funny I laugh but I don't do it to hurt anyones feelings, I make fun of myself. I guess I would rather laugh than cry. Todays society is to sensitive.@<a href="#c17023675" rel="nofollow">H3ion</a>:</p></p>]]>
    </content>
    <published>2009-11-23T22:31:58Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17036994</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17036994" />
    <title>Comment from smiling1809 on 2009-11-23</title>
    <author>
        <name>smiling1809</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p><p>@<a href="http://consumerist.com/5410345/disney-claims-up-dvd-missing-captions-were-a-mistake#c17031002" rel="nofollow">dwb</a>: I was inadvertent now that they got called on it. Gotta love how the story changes when people get pissed.</p></p>]]>
    </content>
    <published>2009-11-23T22:31:58Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17036119</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17036119" />
    <title>Comment from Thorzdad on 2009-11-23</title>
    <author>
        <name>Thorzdad</name>
        <uri>http://www.jimdraws.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.jimdraws.com">
        <![CDATA[<p>It's become pretty common for rental DVDs to not include the extras and special features that the retail discs contain. No captions, though, is a bit too far, imho.</p>]]>
    </content>
    <published>2009-11-23T22:31:58Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17035857</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17035857" />
    <title>Comment from shepd on 2009-11-23</title>
    <author>
        <name>shepd</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17023743" rel="nofollow">diasdiem</a>:</p>
<p>The internets can be of assistance in finding a high quality DVD of that movie.</p>
<p>Having watched it myself, it was quite funny and, yes, racist.</p>]]>
    </content>
    <published>2009-11-23T22:31:57Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17035497</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17035497" />
    <title>Comment from diasdiem on 2009-11-23</title>
    <author>
        <name>diasdiem</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17028541" rel="nofollow">Oranges w/ Cheese has 2 cats! ahahaha.</a>: They started doing that to all the old cartoons.  Tom and Jerry cartoons that feature that black woman you only see from the neck down had her voice redubbed to sound less mammy-ish.  It was really jarring because the audio quality was so different, it didn't have the same artifacts in the sound like the snaps or pops you get on records.</p>
<p>The Loony Tunes Golden collection, starting with Volume 3, has an intro with Whoopi Goldberg explaining the context of some of the more insensitive cartoons as a product of their times.</p>]]>
    </content>
    <published>2009-11-23T22:31:57Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17035452</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17035452" />
    <title>Comment from diasdiem on 2009-11-23</title>
    <author>
        <name>diasdiem</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17033148" rel="nofollow">G00MAN</a>: Comedy Central let South Park do "With Apologies to Jessie Jackson"</p>]]>
    </content>
    <published>2009-11-23T22:31:57Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17033794</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17033794" />
    <title>Comment from PLAAND88 on 2009-11-23</title>
    <author>
        <name>PLAAND88</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>Work at a Blockbuster, Funny People has no subtitles either.</p>]]>
    </content>
    <published>2009-11-23T22:31:57Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17033148</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17033148" />
    <title>Comment from G00MAN on 2009-11-23</title>
    <author>
        <name>G00MAN</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p><p>@<a href="#c17023991" rel="nofollow">diasdiem</a>: I don't believe a studio would allow Mel Brooks to make Blazing Saddles today. Our "post racial" society is not making progress.</p></p>]]>
    </content>
    <published>2009-11-23T22:31:57Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17032138</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17032138" />
    <title>Comment from Keavy_Rain on 2009-11-23</title>
    <author>
        <name>Keavy_Rain</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17030580" rel="nofollow">H3ion</a>: Well, there goes my evening. Why must Cracked articles be so damn addictive?</p>]]>
    </content>
    <published>2009-11-23T22:31:56Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17032052</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17032052" />
    <title>Comment from codeman38 on 2009-11-23</title>
    <author>
        <name>codeman38</name>
        <uri>http://www.zone38.net/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.zone38.net/">
        <![CDATA[<p>@<a href="#c17031002" rel="nofollow">dwb</a>: I've been wondering about that too. Three separate bloggers were told by Disney support that it was a marketing decision.</p>]]>
    </content>
    <published>2009-11-23T22:31:56Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17031849</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17031849" />
    <title>Comment from Donathius on 2009-11-23</title>
    <author>
        <name>Donathius</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17024411" rel="nofollow">nstonep</a>: I've done Closed Captioning work for short films (less than 30 minutes) and let me tell you that even if you've already got the whole dang script WITH shooting changes it can take a loooooong time to do captions right.  It can be done quickly, but you often end up with timing issues if you push your work out that fast.  A 120 minute film takes 3-4 weeks on average (assuming one person doing the work) to get the captions in their proper places on screen at the proper times.  You also need to make sure that the positioning for the captions doesn't cover up anything important on screen.  Most movies you might also need to include notations for certain sound effects, and heaven help you if it's a musical.</p>]]>
    </content>
    <published>2009-11-23T22:31:56Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17031002</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17031002" />
    <title>Comment from dwb on 2009-11-23</title>
    <author>
        <name>dwb</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>But Disney already said it made a marketing decision to remove all the special features, including the closed captions - now they say it was inadvertent?</p>]]>
    </content>
    <published>2009-11-23T22:31:56Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17030580</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17030580" />
    <title>Comment from H3ion on 2009-11-23</title>
    <author>
        <name>H3ion</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>Here's Cracked's take on Disney flicks.</p>
<p><a href="http://www.cracked.com/article_15833_9-most-racist-disney-characters.html" rel="nofollow">[www.cracked.com]</a></p>]]>
    </content>
    <published>2009-11-23T22:31:56Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17028541</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17028541" />
    <title>Comment from Oranges w/ Cheese on the move on 2009-11-23</title>
    <author>
        <name>Oranges w/ Cheese on the move</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17026546" rel="nofollow">H3ion</a>: Many many many of the animations of the time ( look at the WWII era parodies of Germans and Japanese people ) contained racially or politically incorrect imagery. The important thing about this I think is to learn why it is viewed as wrong today.</p>
<p>I remember when they started editing everything out - there was a Donald Duck and Chipmunks cartoon where he was making pancakes - at the end, donald got stuck in the chimney and because it had a peaked round roof, chip and dale danced around and stretched out their eyes and laughed because he looked "asian". Around 1991 or '92 Disney stopped showing the ending and simply cut it out. It disturbed me to no end as a child because instead of saying "these things may contain imagery that no longer applies, and here is why we should learn from that" they just shoved it under the rug and denied it.</p>]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17027849</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17027849" />
    <title>Comment from dorianh49 on 2009-11-23</title>
    <author>
        <name>dorianh49</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17026912" rel="nofollow">Trai_Dep</a>:  they also sat around, snickering while asking, "is there a Docter in the house?" Sick sense of humor, those Pixar guys.</p>]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17027521</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17027521" />
    <title>Comment from CyGuy on 2009-11-23</title>
    <author>
        <name>CyGuy</name>
        <uri>http://twitter.com/Cy_Guy</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://twitter.com/Cy_Guy">
        <![CDATA[<p>@<a href="#c17024261" rel="nofollow">TCama</a>: Yeah, Disney bought Pixar when their contract to be Pixar's sole distributor was going to run out a couple of years ago.  The deal made Pixar CEO Steve Jobs (yes, THAT Steve Jobs) Disney's largest stockholder.  As a much smaller Disney stockholder, I wish he'd exercise a little more influence and do for Disney's stock what he's done for Apple's stock since he returned there.</p>
]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17027333</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17027333" />
    <title>Comment from ramfan1701 on 2009-11-23</title>
    <author>
        <name>ramfan1701</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p><p>@<a href="#c17023859" rel="nofollow">SarcasticHobbes</a>:</p><br />
<p>It is a little random. It's not a big town, at all. (I grew up in the also smallish town just north of it, Menasha)</p></p>]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17027037</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17027037" />
    <title>Comment from runswithscissors on 2009-11-23</title>
    <author>
        <name>runswithscissors</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>I make my own subtitles at home, with a marker.</p>
<p>... of course, it is really difficult to keep up with the dialogue and after a couple lines the bottom of the TV gets pretty filled up, but still - cheaper and better for me, plus it tastes better too!</p>]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17026912</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17026912" />
    <title>Comment from Trai_Dep on 2009-11-23</title>
    <author>
        <name>Trai_Dep</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024219" rel="nofollow">diasdiem</a>: John Lasseter himself brought that kid back from the dead, then deafened him, then personally sent him the DVD lacking subtitles. Then they had a party.<br />
Because THAT'S how they roll.</p>]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17026546</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17026546" />
    <title>Comment from H3ion on 2009-11-23</title>
    <author>
        <name>H3ion</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17025138" rel="nofollow">Laura Northrup</a>: I saw it when I was five, my first movie.</p>
<p>Walt Disney had a reputation, whether or not deserved I don't know, as an anti-Semite.  As a matter of record, he was ultra conservative and involved in the McCarthy era on the side of McCarthy and the blacklist.  I wouldn't be at all surprised to find racial references in his movies that would probably have passed without comment in the 30s and 40s but which would be considered wholly inappropriate today.</p>]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17026378</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17026378" />
    <title>Comment from Nitrokart knows CPR and took that guy&apos;s wallet on 2009-11-23</title>
    <author>
        <name>Nitrokart knows CPR and took that guy&apos;s wallet</name>
        <uri>http://littlegamingblog.wordpress.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://littlegamingblog.wordpress.com">
        <![CDATA[<p>Disney, while you're at it, add the director's commentary to the single-disc DVD.</p>]]>
    </content>
    <published>2009-11-23T22:31:55Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17025298</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17025298" />
    <title>Comment from PsiCop on 2009-11-23</title>
    <author>
        <name>PsiCop</name>
        <uri>http://www.agnostic-library.com/ma/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.agnostic-library.com/ma/">
        <![CDATA[<p>@<a href="#c17024411" rel="nofollow">nstonep</a>: The CC transcription had already been done, and the CC encoding embedded in the movie, because it was included on the retail DVDs. The cost for doing it and encoding it had already been paid. There was NO money savings to be had in not including it on the rental DVDs. The only benefit to Disney in not including it on the rentals would have been to encourage purchases over rentals.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17025138</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17025138" />
    <title>Comment from Laura Northrup on 2009-11-23</title>
    <author>
        <name>Laura Northrup</name>
        <uri>http://www.lauriebird.com/blog</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.lauriebird.com/blog">
        <![CDATA[<p><p>@<a href="#c17024454" rel="nofollow">H3ion</a>: I just did some research to help me remember whether or not I was hallucinating or I really did go see it in the theater as a child. Turns out there was a 1986 theatrical release, which my dad took me to see.</p></p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17025127</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17025127" />
    <title>Comment from jackbishop on 2009-11-23</title>
    <author>
        <name>jackbishop</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024346" rel="nofollow">codeman38</a>: Huh. The copy I got from Netflix not only had subtitles/CC, it also had various shorts and talk-with-the-moviemakers extras, so it wasn't even _slightly_ a feature-deprived version.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024958</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024958" />
    <title>Comment from mythago on 2009-11-23</title>
    <author>
        <name>mythago</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024111" rel="nofollow">H3ion</a>: It says quite a bit about the nice racially-sensitive folks at Disney that they are concerned about the cluelessness in <i>Song of the South</i>, but don't care if kids watch "What Makes the Red Man Red" in <i>Peter Pan</i> or the crows in <i>Dumbo</i>.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024654</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024654" />
    <title>Comment from TCama on 2009-11-23</title>
    <author>
        <name>TCama</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024284" rel="nofollow">lannister80</a>: That name sounded familiar.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024626</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024626" />
    <title>Comment from ZekeSulastin on 2009-11-23</title>
    <author>
        <name>ZekeSulastin</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024411" rel="nofollow">nstonep</a>: ... which would be a valid point if they left the captions off on purpose, which they did not.  From the sounds of it, they accidentally stripped the subtitles when they took out the extra content.  Oops.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024566</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024566" />
    <title>Comment from kaceetheconsumer on 2009-11-23</title>
    <author>
        <name>kaceetheconsumer</name>
        <uri>http://kimberlychapman.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://kimberlychapman.com">
        <![CDATA[<p>Here's to hoping it really was a mistake, and whether it was or not, that they've just learned not to pull that crap again.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024520</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024520" />
    <title>Comment from codeman38 on 2009-11-23</title>
    <author>
        <name>codeman38</name>
        <uri>http://www.zone38.net/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.zone38.net/">
        <![CDATA[<p>@<a href="#c17024411" rel="nofollow">nstonep</a>: What's so bad is that the retail disc already had CC and subtitles created for it. There was no additional cost to add it to the rental version.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024454</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024454" />
    <title>Comment from H3ion on 2009-11-23</title>
    <author>
        <name>H3ion</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17024184" rel="nofollow">diasdiem</a>: I have seen it more recently (the bootleg version) and James Baskett was treated as a human being, not like Butterfly McQueen in "Gone With the Wind" where she was a caricature.  There were a bunch of movies and record albums made with Bobby Driscoll and Luana Patten.  They were all pretty good and suitable for children.  As I said, James Baskett was the wise old soul who the children turned to.  He was the storyteller, and I would have no hesitation in letting my children or grandchildren see the movie.  I don't know why Disney has refused to release it.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024411</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024411" />
    <title>Comment from nstonep on 2009-11-23</title>
    <author>
        <name>nstonep</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>It's really distasteful to not offer captions on every tv/dvd release.  It really bothers me...because I have a hearing problem from my musician days (granted it WAS my fault for not wearing plugs) and I can't really capture the nuance in shows without the subtitles/captions.  Sometimes the caption feature on my tv works without dedicated captions (oddly) but it's still annoying to see black boxes across the screen.</p>
<p>Is closed captioning really that expensive a feature to add?  It's what?!? 2-3 hours of labor for the transcription, no more than a week of programming/design labor...It probably would add maybe 5k maximum to the costs of production if they outsourced it.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024346</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024346" />
    <title>Comment from codeman38 on 2009-11-23</title>
    <author>
        <name>codeman38</name>
        <uri>http://www.zone38.net/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.zone38.net/">
        <![CDATA[<p>@<a href="#c17024319" rel="nofollow">INsano</a>: Hm, maybe they've already started sending out corrected discs. Both discs I received from Netflix had neither subtitles nor CC.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024319</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024319" />
    <title>Comment from INsano on 2009-11-23</title>
    <author>
        <name>INsano</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>I just watched this, rented, last night. It had closed captioning for the hard of hearing, but not an option for English subtitles.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024293</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024293" />
    <title>Comment from TCama on 2009-11-23</title>
    <author>
        <name>TCama</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>For some reason I'm surprised. I mean, I guess it makes sense, but still, I expected that Disney would have done this deliberately.</p>
<p>I bet that if the people who send in their receipts and stuff are actually deaf or hard-of-hearing, Disney will send them full versions of the DVDs to keep. Of course, it'd be far too easy for people who aren't deaf or hard-of-hearing to take advantage of this.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024284</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024284" />
    <title>Comment from lannister80 on 2009-11-23</title>
    <author>
        <name>lannister80</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17023859" rel="nofollow">SarcasticHobbes</a>: The guys who make manholes and sewer grates also process DVD returns?</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024261</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024261" />
    <title>Comment from TCama on 2009-11-23</title>
    <author>
        <name>TCama</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17023940" rel="nofollow">MYKEE</a>: Pixar is part of Disney.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024219</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024219" />
    <title>Comment from diasdiem on 2009-11-23</title>
    <author>
        <name>diasdiem</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17023940" rel="nofollow">MYKEE</a>: Yes, any company that would fly a DVD out so that a dying child who couldn't go to the theater could watch it before she died would be so insensitive.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024191</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024191" />
    <title>Comment from Trai_Dep on 2009-11-23</title>
    <author>
        <name>Trai_Dep</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>I figured this was some kind of screwup. It's nice that they're moving so fast (for a company like that, just asking (and asking relatively quickly) for names &amp; addresses while they work out the specifics).<br />
I'm not a huge fan of Disney, but I'm heartened by their quick reaction and desire to address the people impacted by it.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024184</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024184" />
    <title>Comment from diasdiem on 2009-11-23</title>
    <author>
        <name>diasdiem</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024111" rel="nofollow">H3ion</a>: Like I said, I'm curious.  I mean, it might not have seemed too bad when you were little, but it might not seem that way when you see it again.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024153</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024153" />
    <title>Comment from Trai_Dep on 2009-11-23</title>
    <author>
        <name>Trai_Dep</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17024111" rel="nofollow">H3ion</a>: And let's not even get into Huckleberry Fin.<br />
Our past is our past, frogs, princes and all.<br />
(shrug)</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024111</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024111" />
    <title>Comment from H3ion on 2009-11-23</title>
    <author>
        <name>H3ion</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>@<a href="#c17023743" rel="nofollow">diasdiem</a>: Many of Disney's movies have been somewhat less than politically correct, but I don't understand the fuss over "Song of the South."  These were the Joel Chandler Harris stories, an important piece of Americana.  The character, Uncle Remus, was one of the first African Americans to be given a lead role in a major studio movie.  As I recall the movie (and I got a poor bootleg for a birthday gift) he was treated with dignity.  The story took place after the Civil War so he was certainly not a slave.  All the children, black and white, looked up to him.  I was a little kid the first time I saw it, but I thought he was great.  As I said, I don't know what the problem is.  Bootlegs are available from time to time but usually in a PAL format.</p>
<p>In light of the new Disney movie featuring an African American princess (or frog at times) with a non-African American prince (also a frog at times) I don't see why they can't release "Song of the South."</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024069</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024069" />
    <title>Comment from codeman38 on 2009-11-23</title>
    <author>
        <name>codeman38</name>
        <uri>http://www.zone38.net/</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.zone38.net/">
        <![CDATA[<p>@<a href="#c17023528" rel="nofollow">waffles</a>: Yeah... of course, as far as I can tell, they're not recalling the uncaptioned version, so it's still completely luck of the draw, particularly with places like Netflix and Redbox.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17024000</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17024000" />
    <title>Comment from diasdiem on 2009-11-23</title>
    <author>
        <name>diasdiem</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17023991" rel="nofollow">diasdiem</a>: yester<b>year</b>, rather.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023991</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023991" />
    <title>Comment from diasdiem on 2009-11-23</title>
    <author>
        <name>diasdiem</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17023778" rel="nofollow">Laura Northrup</a>: I find the casual racism of yesterday amusing.  I like to watch those old cartoons (Disney and Warner Bros.) and imagine what would happen if they tried to get away with that sort of thing these days.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023940</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023940" />
    <title>Comment from MYKEE on 2009-11-23</title>
    <author>
        <name>MYKEE</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>I bet is was Disney (not Pixar) that tried that sh*t.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023859</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023859" />
    <title>Comment from SarcasticHobbes on 2009-11-23</title>
    <author>
        <name>SarcasticHobbes</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>Why the heck would it get sent to Neenah Wisconsin? Thats the most random place.</p>
<p>I always confuse Neenah with Necedah Wisconsin for some reason.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023778</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023778" />
    <title>Comment from Laura Northrup on 2009-11-23</title>
    <author>
        <name>Laura Northrup</name>
        <uri>http://www.lauriebird.com/blog</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://www.lauriebird.com/blog">
        <![CDATA[<p>@<a href="#c17023743" rel="nofollow">diasdiem</a>: Don't forget the Siamese cats in Lady and the Tramp.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023743</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023743" />
    <title>Comment from diasdiem on 2009-11-23</title>
    <author>
        <name>diasdiem</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>@<a href="#c17023675" rel="nofollow">H3ion</a>: Seriously.  I vaguely remember seeing it on video when I was little.  I don't care to own it, I'm just curious to see exactly what the fuss was about.   Not like Disney hasn't had any other racially insensitive characters (like the Indians in Peter Pan, or the crows in Dumbo) in their movies before.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023675</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023675" />
    <title>Comment from H3ion on 2009-11-23</title>
    <author>
        <name>H3ion</name>
        <uri>http://</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://">
        <![CDATA[<p>If they would just release the original version of "Song of the South" I would find it much easier to forgive their obvious screwup with "Up."</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023528</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023528" />
    <title>Comment from waffles on 2009-11-23</title>
    <author>
        <name>waffles</name>
        <uri>http://jugglechainsaws.com</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="http://jugglechainsaws.com">
        <![CDATA[<p>Probably a free rental.  I'd go for sending them a copy of the movie, partly to make sure that the rental places don't screw someone over again by giving them the captionless version.</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>

  <entry>
    <id>tag:consumerist.com,2009://1.5410345-comment:17023313</id>
    <thr:in-reply-to ref="tag:consumerist.com,2009://1.5410345" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2009/11/disney-claims-up-dvd-missing-captions-were-a-mistake.html#c17023313" />
    <title>Comment from twophrasebark on 2009-11-23</title>
    <author>
        <name>twophrasebark</name>
        <uri>n/a</uri>
    </author>
    <content type="html" xml:lang="en" xml:base="n/a">
        <![CDATA[<p>Called it.</p>
<p><a href="http://consumerist.com/5405145/disney-removes-closed-captioning-from-up-rental-release#c16836577" rel="nofollow">[consumerist.com]</a></p>
<p>(yay for me)</p>]]>
    </content>
    <published>2009-11-23T22:31:54Z</published>
  </entry>


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