tag:consumerist.com,2010:/1/tag:consumerist.com,2009://1.5408414- 2010-01-24T10:26:38Z Comments for Craig Newmark's Two Observations From 14 Years Of Customer Service Shoppers bite back. Movable Type 4.32-en tag:consumerist.com,2009://1.5408414 2009-11-19T23:31:34Z 2009-11-19T21:31:58Z Craig Newmark's Two Observations From 14 Years Of Customer Service -->Craig Newmark, of craigslist.org, offers the following two observations from fourteen years of customer service: Meg Marco Craig Newmark, of craigslist.org, offers the following two observations from fourteen years of customer service:

Craig says:

1. Customer service done in good faith is public service.

2. Customer service anchors you to reality.

Two observations from fourteen years of customer service [cnewmark]

]]> tag:consumerist.com,2009://1.5408414-comment:16969069 Comment from FlashFlashCarCrash on 2009-11-23 FlashFlashCarCrash 5. Your attitude towards me determines the level of customer service you get. remember this one.

]]> 2009-11-23T22:32:09Z tag:consumerist.com,2009://1.5408414-comment:16967907 Comment from lingland on 2009-11-23 lingland

Never trust a Sicilian when death is on the line!

]]> 2009-11-23T22:32:09Z tag:consumerist.com,2009://1.5408414-comment:16993208 Comment from PølάrβǽЯ on 2009-11-23 PølάrβǽЯ http:// @RandomHookup: No kidding. I went so far as to get married. Oops.

]]> 2009-11-23T22:31:41Z tag:consumerist.com,2009://1.5408414-comment:16984875 Comment from justagigilo85 on 2009-11-23 justagigilo85 http:// @Aaron Poehler: x infinity

]]> 2009-11-23T22:31:34Z tag:consumerist.com,2009://1.5408414-comment:16983828 Comment from Aaron Poehler on 2009-11-23 Aaron Poehler http://aaronpoehler.com 8. The customer is not only not "always right", the reverse is closer to reality.

]]> 2009-11-23T22:31:33Z tag:consumerist.com,2009://1.5408414-comment:16974242 Comment from admiral_stabbin on 2009-11-23 admiral_stabbin http://www.assfarmer.com 7. Craigslist is really just a big prank to show how horribly bad people are with spelling and grammar. If some objects and money change hands in that endeavor, then so be it.

]]> 2009-11-23T22:31:25Z tag:consumerist.com,2009://1.5408414-comment:16971644 Comment from ElizabethD on 2009-11-23 ElizabethD 6. The people on the Rants and Raves board are worse than insane; they are evil.

]]> 2009-11-23T22:31:23Z tag:consumerist.com,2009://1.5408414-comment:16971185 Comment from Bearded Rapper on 2009-11-23 Bearded Rapper http://michaelleung.tumblr.com 5. The people on the personal ads are insane.

]]> 2009-11-23T22:31:23Z tag:consumerist.com,2009://1.5408414-comment:16971108 Comment from Velifer on 2009-11-23 Velifer Be careful folks, this is probably doctored (see the AT&T fake chat that Consumerist thinks is just fine). These quotes are actually from Comcast's VP of of Customer Care Mark Coffman.

]]> 2009-11-23T22:31:23Z tag:consumerist.com,2009://1.5408414-comment:16968228 Comment from nsv on 2009-11-23 nsv http://nvaine.wordpress.com/ 4. People will say anything to sell Great Aunt Edna's K-car.

]]> 2009-11-23T22:31:21Z tag:consumerist.com,2009://1.5408414-comment:16967074 Comment from H3ion on 2009-11-23 H3ion http:// A stitch in time saves nine.

]]> 2009-11-23T22:31:20Z tag:consumerist.com,2009://1.5408414-comment:16965899 Comment from RandomHookup on 2009-11-23 RandomHookup

3. People will do anything to get sex.

]]> 2009-11-23T22:31:19Z