var json_comments = new Array("<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818456\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=244548\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-244548-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=244548\">SkokieGuy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818456\"><abbr class=\"published\" title=\"2009-08-17T19:04:33-05:00\">August 17, 2009  7:04 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818456);\">Moderate</a> |</span>	<script type=\"text/javascript\" src=\"http://consumerist.com/mt-static/plugins/Moderate/moderate.js\"></script>	<script type=\"text/javascript\">		successMsg = \"\";	</script><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818456');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>An off-duty COP is a witness and the DA dismissed? Un-f-ing believable!!!!!</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818456, 'SkokieGuy')\">Reply</a></div>		<!-- if it's a top level category ' -->																						<div class=\"num-replies\">16 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14826117\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=151293\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-151293-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=151293\">WraithSama</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14826117\"><abbr class=\"published\" title=\"2009-08-18T00:50:40-05:00\">August 18, 2009 12:50 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14826117);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14826117');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818456\" rel=\"nofollow\">SkokieGuy</a>: <br />The DA dropping the case is only half of what makes this unbelievable. Verizon didn't fire the guy because his conduct since has been \"blameless\"? Seriously, Verizon? So, if you work for Verizon and go out and kick someone's ass while on the job for no reason at all, you can have the charges dropped AND not lose your job as long as your conduct thereafter is \"blameless\"?</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14826117, 'WraithSama')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14820442\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=334332\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-334332-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=334332\">heltoupee</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820442\"><abbr class=\"published\" title=\"2009-08-17T20:18:32-05:00\">August 17, 2009  8:18 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820442);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820442');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818456\" rel=\"nofollow\">SkokieGuy</a>: Try to beat me up in my own house, and you'll be discussing things with the loud end of my 12-gauge Remington.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820442, 'heltoupee')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14852940\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://www.twitter.com/thaShady\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://www.twitter.com/thaShady\" href=\"http://www.twitter.com/thaShady\" rel=\"nofollow\">thaShady</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14852940\"><abbr class=\"published\" title=\"2009-08-19T01:43:42-05:00\">August 19, 2009  1:43 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14852940);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14852940');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14820442\" rel=\"nofollow\">heltoupee</a>: until Obama takes it away from you...</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14852940, 'thaShady')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14821596\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=516202\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=516202\">Drew5764</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14821596\"><abbr class=\"published\" title=\"2009-08-17T21:02:44-05:00\">August 17, 2009  9:02 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14821596);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14821596');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14820442\" rel=\"nofollow\">heltoupee</a>: In NYC that'd probably end up with you in jail.  Apparently having tools (even when they're sharpened, think Bernie Goetz) isn't enough to count as weapons.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14821596, 'Drew5764')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14827155\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=352646\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-352646-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=352646\">nybiker</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14827155\"><abbr class=\"published\" title=\"2009-08-18T02:11:55-05:00\">August 18, 2009  2:11 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14827155);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14827155');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c14821596\" rel=\"nofollow\">Drew5764</a>: Actually, Bernie Goetz had a .38 Special. <a href=\"http://en.wikipedia.org/wiki/Bernhard_Goetz\" rel=\"nofollow\">[en.wikipedia.org]</a></p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14827155, 'nybiker')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14822330\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=488475\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-488475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=488475\">HogwartsAlum</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14822330\"><abbr class=\"published\" title=\"2009-08-17T21:31:00-05:00\">August 17, 2009  9:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14822330);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14822330');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14821596\" rel=\"nofollow\">Drew5764</a>: I remember a MAD magazine I have somewhere with a picture of Bernie Goetz's face, with a dotted line drawn around it (to make a mask) and the caption said \"Wear this and no mugger will mess with you!\"</p><p>Ah, MAD.  How good it USED to be.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14822330, 'HogwartsAlum')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819751\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://gitemstevedave4.mybrute.com/\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://gitemstevedave4.mybrute.com/\" href=\"http://gitemstevedave4.mybrute.com/\" rel=\"nofollow\">GitEmSteveDave_DOESHookUp</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819751\"><abbr class=\"published\" title=\"2009-08-17T19:53:25-05:00\">August 17, 2009  7:53 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819751);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819751');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818456\" rel=\"nofollow\">SkokieGuy</a>: Cop witnesses the chase, which at most is terrorizing the victim and perhaps creating a disturbance.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819751, 'GitEmSteveDave_DOESHookUp')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819450\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=384699\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-384699-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=384699\">logicalnoise</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819450\"><abbr class=\"published\" title=\"2009-08-17T19:41:34-05:00\">August 17, 2009  7:41 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819450);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819450');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818456\" rel=\"nofollow\">SkokieGuy</a>: CSR gets off, VZ gets protection from criminal suits and the DA gets some free wire taps down the line.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819450, 'logicalnoise')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819439\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1201340\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-1201340-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1201340\">zacox</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819439\"><abbr class=\"published\" title=\"2009-08-17T19:41:03-05:00\">August 17, 2009  7:41 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819439);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819439');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818456\" rel=\"nofollow\">SkokieGuy</a>: Fortunately, one doesn't have to be found guilty in a criminal case to be found liable in a civil case (think OJ). The fact that this guy isn't in jail just means that he can now work the rest of his life to pay the customer whose face he bloodied.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819439, 'zacox')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14820292\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">LupusGray    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820292\"><abbr class=\"published\" title=\"2009-08-17T20:12:58-05:00\">August 17, 2009  8:12 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820292);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820292');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819439\" rel=\"nofollow\">zacox</a>: Or he could, you know, BE INNOCENT.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820292, 'LupusGray')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819435\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1039901\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1039901\">Villnius</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819435\"><abbr class=\"published\" title=\"2009-08-17T19:40:45-05:00\">August 17, 2009  7:40 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819435);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819435');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818456\" rel=\"nofollow\">SkokieGuy</a>:</p><p>Guess you've never dealt with the public.  Some people just have it coming, and it takes nearly superhuman control not to slug them.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819435, 'Villnius')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14828864\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=15811\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-15811-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=15811\">mamalicious</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14828864\"><abbr class=\"published\" title=\"2009-08-18T04:42:11-05:00\">August 18, 2009  4:42 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14828864);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14828864');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819435\" rel=\"nofollow\">Villnius</a>: The customer slapped his ID card into the tech's face....does he mean he physically slapped him with the card, because if so, the customer assaulted the tech first. If that's what happend,  I can see how the DA dropped the case.</p><p>(Disclaimer: I work in retail and I have had the urge to beat the fuck out of certain customers every so often, though by the grace of God, I have so far been able to control myself.)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14828864, 'mamalicious')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14831930\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545239\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-545239-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545239\">squinko</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14831930\"><abbr class=\"published\" title=\"2009-08-18T12:49:00-05:00\">August 18, 2009 12:49 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14831930);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14831930');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14828864\" rel=\"nofollow\">mamalicious</a>: \"The customer slapped his ID card into the tech's face...\"</p><p>That is incorrect. The tech slapped his ID into the customer's face: \"'You want to know my name? Here's my name,' Benjamin snarled, slapping his ID card into Isakson's face\".</p><p>Benjamin is the Verizon worker, Isakson is the customer.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14831930, 'squinko')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14831919\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=17841\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-17841-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=17841\">Trae</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14831919\"><abbr class=\"published\" title=\"2009-08-18T12:48:07-05:00\">August 18, 2009 12:48 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14831919);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14831919');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14828864\" rel=\"nofollow\">mamalicious</a>: Re-read that.  The TECH slapped his ID in the CUSTOMER'S face.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14831919, 'Trae')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14824130\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=541279\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=541279\">chris_d</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14824130\"><abbr class=\"published\" title=\"2009-08-17T22:54:42-05:00\">August 17, 2009 10:54 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14824130);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14824130');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819435\" rel=\"nofollow\">Villnius</a>: <br />Guess *you've* never dealt with businesses and their employees.  Some just having it coming, and it takes nearly superhuman control not to slug them.</p><p>I had two such incidents just today!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14824130, 'chris_d')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14832237\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=418936\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-418936-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=418936\">KarlB</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14832237\"><abbr class=\"published\" title=\"2009-08-18T13:15:12-05:00\">August 18, 2009  1:15 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14832237);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14832237');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14824130\" rel=\"nofollow\">chris_d</a>: <br />Time to quit your job, increase your medication, or both. Seriously.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14832237, 'KarlB')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819115\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">LupusGray    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819115\"><abbr class=\"published\" title=\"2009-08-17T19:28:53-05:00\">August 17, 2009  7:28 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819115);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819115');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818456\" rel=\"nofollow\">SkokieGuy</a>: I'm guessing the case was dismissed because of what the cop saw, which was probably inconsistent with what the consumer is claiming.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819115, 'LupusGray')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14827977\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545648\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-545648-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545648\">kateblack</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14827977\"><abbr class=\"published\" title=\"2009-08-18T03:17:14-05:00\">August 18, 2009  3:17 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14827977);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14827977');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819115\" rel=\"nofollow\">LupusGray</a>: Or the perp is an informer and has a nice little protection deal with the DA.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14827977, 'kateblack')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14821794\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=83382\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-83382-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=83382\">consumerd</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14821794\"><abbr class=\"published\" title=\"2009-08-17T21:10:04-05:00\">August 17, 2009  9:10 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14821794);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14821794');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c14819115\" rel=\"nofollow\">LupusGray</a>: <br /><br /><blockquote><br /><br />I'm guessing the case was dismissed because of what the cop saw, which was probably inconsistent with what the consumer is claiming.<br /><br /></blockquote><p></p><br /><p>That would be my bet for the win. the consumer figured they would just take it to the internet where no one can question it. Isn't the internet great!</p><br /><p>Almost as bad as the dell guy who was selling the parts he was getting from dell on ebay and came to consumerist to complain about dell not fixing it. Yea dell was fixing the problem, he just kept selling the video cards on ebay. After he was caught he changed his ebay name again.</p></p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14821794, 'consumerd')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14832713\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=479888\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-479888-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=479888\">perruptor</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14832713\"><abbr class=\"published\" title=\"2009-08-18T13:40:23-05:00\">August 18, 2009  1:40 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14832713);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14832713');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14821794\" rel=\"nofollow\">consumerd</a>: <i>the consumer figured they would just take it to the internet where no one can question it.</i></p><p>No one can? Aren't you doing that very thing?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14832713, 'perruptor')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14826020\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=93308\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-93308-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=93308\">K-Bo</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14826020\"><abbr class=\"published\" title=\"2009-08-18T00:42:48-05:00\">August 18, 2009 12:42 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14826020);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14826020');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14821794\" rel=\"nofollow\">consumerd</a>: I don't remember that one, but I'd like to read it. Do you have a link?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14826020, 'K-Bo')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14818728\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=132151\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-132151-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=132151\">ExtraCelestial</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818728\"><abbr class=\"published\" title=\"2009-08-17T19:14:28-05:00\">August 17, 2009  7:14 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818728);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818728');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818456\" rel=\"nofollow\">SkokieGuy</a>: Working for the OPD I unfortunately saw many cases much worse than this get dismissed for some schmoozy little deal made between lawyers unbeknownst to the victim.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818728, 'ExtraCelestial')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14818499\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=396144\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-396144-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=396144\">Lucky225</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818499\"><abbr class=\"published\" title=\"2009-08-17T19:06:25-05:00\">August 17, 2009  7:06 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818499);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818499');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818456\" rel=\"nofollow\">SkokieGuy</a>:</p><p>X2 WTF!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818499, 'Lucky225')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818549\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">JBUZZ    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818549\"><abbr class=\"published\" title=\"2009-08-17T19:08:01-05:00\">August 17, 2009  7:08 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818549);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818549');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Well, not only will the customer mentioned here win a law suit but so will the next person- when this guy snaps again. Pure negligence not to fire this guy and that's how they'll rule the next time this guy snaps.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818549, 'JBUZZ')\">Reply</a></div>		<!-- if it's a top level category ' -->										<div class=\"num-replies\">4 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14827519\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=877141\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-877141-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=877141\">MikeM_inMD</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14827519\"><abbr class=\"published\" title=\"2009-08-18T02:44:12-05:00\">August 18, 2009  2:44 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14827519);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14827519');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818549\" rel=\"nofollow\">JBUZZ</a>: Presuming Mr. Isakson did and said nothing to provoke the attack.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14827519, 'MikeM_inMD')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14831943\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545239\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-545239-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545239\">squinko</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14831943\"><abbr class=\"published\" title=\"2009-08-18T12:50:31-05:00\">August 18, 2009 12:50 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14831943);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14831943');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14827519\" rel=\"nofollow\">MikeM_inMD</a>: Unless Isakson used a racial slur or physically assaulted Benjamin first, there's no way he deserved getting beaten for asking for the guy's ID.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14831943, 'squinko')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819721\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">takes_so_little    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819721\"><abbr class=\"published\" title=\"2009-08-17T19:52:03-05:00\">August 17, 2009  7:52 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819721);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819721');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818549\" rel=\"nofollow\">JBUZZ</a>: The next guy will have a much better case against Verizon, since they know he's violent and they kept him on the payroll anyhow (or kept contracting out to him, whatever).</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819721, 'takes_so_little')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14818638\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=327107\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=327107\">Darkwish</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818638\"><abbr class=\"published\" title=\"2009-08-17T19:11:23-05:00\">August 17, 2009  7:11 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818638);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818638');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818549\" rel=\"nofollow\">JBUZZ</a>: Assuming the next guy isn't killed.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818638, 'Darkwish')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818566\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=930037\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-930037-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=930037\">Esquire99</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818566\"><abbr class=\"published\" title=\"2009-08-17T19:08:30-05:00\">August 17, 2009  7:08 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818566);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818566');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I'm not sure I believe Verizon should have any liability here.  Unless the guy can prove that Verizon missed something in the screening process and had it not been missed it would have discovered he had a propensity for violence, I feel like this was just a freak incident that could not have been foreseen.  Now if Verizon knew, or should have known, about his violent nature and still put him in a customer-contact position, they it better prepare its checkbook.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818566, 'Esquire99')\">Reply</a></div>		<!-- if it's a top level category ' -->												<div class=\"num-replies\">6 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14820222\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=462541\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-462541-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=462541\">mmmsoap</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820222\"><abbr class=\"published\" title=\"2009-08-17T20:10:28-05:00\">August 17, 2009  8:10 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820222);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820222');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818566\" rel=\"nofollow\">Esquire99</a>: </p><blockquote> I'm not sure I believe Verizon should have any liability here.</blockquote><p>I'd agree with you, if VZ would deal with the employee appropriately. They fire the guy, then say \"We didn't see that coming, but we definitely dealt with it swiftly and harshly. We don't tolerate that behavior from our employees.\" Since they seem to be refusing, then VZ is definitely opening itself up to blame.</p><p>It's not like \"but I haven't killed anybody <i>else</i>\" works to keep murderers out of prison.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820222, 'mmmsoap')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14818986\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=306734\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=306734\">sirwired</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818986\"><abbr class=\"published\" title=\"2009-08-17T19:24:44-05:00\">August 17, 2009  7:24 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818986);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818986');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818566\" rel=\"nofollow\">Esquire99</a>: The tech was acting as an agent of the company, therefore the company is liable for any economic damages caused by their agent.</p><p>If a pilot gets drunk and crashes a plane, you don't sue the pilot, you sue the airline.  Same goes here...</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818986, 'sirwired')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14819178\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=930037\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-930037-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=930037\">Esquire99</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819178\"><abbr class=\"published\" title=\"2009-08-17T19:31:07-05:00\">August 17, 2009  7:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819178);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819178');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818986\" rel=\"nofollow\">sirwired</a>: <br />I'm not saying they may not actually be liable, I'm saying I don't personally believe they should be.  Moreover, respondiat superior is a little more complicated than that.  The simple fact he was their agent doesn't automatically make them liable.  In some jurisdictions, the action done must have been, in the eyes of the agent, to further the interests of the principal.  In this case, assaulting a customer may not fit.  Causing a car accident because the agent was speeding to get to the next appointment, or a pilot flying drunk to ensure that the passengers get to their destination, are different.  Again, I'm not asserting that there is no liability, merely that I don't think there should be.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819178, 'Esquire99')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14826196\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1068580\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1068580\">DovS</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14826196\"><abbr class=\"published\" title=\"2009-08-18T00:57:58-05:00\">August 18, 2009 12:57 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14826196);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14826196');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c14819178\" rel=\"nofollow\">Esquire99</a>: You may have a point there, Esquire99.</p><br /><p>On the other hand, they may be able to argue that, in the tech's view, he WAS acting in the interests of the principal. After all, the customer DID ask him for his name, to which the tech responded \"You want to know my name? Here's my name!\" and then punched him in the face. If the tech is named Mr.Punchintheface, the company should have known this problem may arise.</p><br /><p>Seriously though, the tech could seem to be trying to act in the interest of the principal. He had a job to do and that job required him to enter the customer's home. When the customer refused, the tech's action could be seen as an attempt to perform his job by attacking the customer in order to gain entry.</p><br /><p>Of course, such an interpretation would require that the tech be a hot-headed moron but I think the story already established that to be a likely possibility.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14826196, 'DovS')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819595\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=103878\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-103878-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=103878\">ARP</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819595\"><abbr class=\"published\" title=\"2009-08-17T19:47:09-05:00\">August 17, 2009  7:47 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819595);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819595');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14819089\" rel=\"nofollow\">wkm001</a>: Link? Most Comcast techs are independent contractors and I imagine that Verizon operates the same way. I guess neither of us will know without more information.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819595, 'ARP')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14818716\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=327107\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=327107\">Darkwish</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818716\"><abbr class=\"published\" title=\"2009-08-17T19:14:09-05:00\">August 17, 2009  7:14 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818716);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818716');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818566\" rel=\"nofollow\">Esquire99</a>: They took no action when they were alerted to the problem. Almost any company would fire you for beating someone up and trying to kill them, especially while you were on the clock and representing their company. It's unbelievable that he hasn't been fired.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818716, 'Darkwish')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14818778\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=930037\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-930037-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=930037\">Esquire99</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818778\"><abbr class=\"published\" title=\"2009-08-17T19:16:49-05:00\">August 17, 2009  7:16 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818778);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818778');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818716\" rel=\"nofollow\">Darkwish</a>: @<a href=\"#c14818676\" rel=\"nofollow\">SkokieGuy</a>: <br />I whole-heartedly agree that he should have been fired and Verizon is taking a massive risk by keeping him employed, but I don't believe that should make them liable in THIS case.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818778, 'Esquire99')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14818676\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=244548\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-244548-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=244548\">SkokieGuy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818676\"><abbr class=\"published\" title=\"2009-08-17T19:12:46-05:00\">August 17, 2009  7:12 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818676);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818676');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c14818566\" rel=\"nofollow\">Esquire99</a>: As JBUZZ said, regardless of if they had any previous warning, they sure do now, and to not fire him is to take a massive risk.</p><br /><p>If he acts out again, they will have no defense, as his propensity for on-the-job violence is now well documented.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818676, 'SkokieGuy')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818636\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">Ronin-Democrat    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818636\"><abbr class=\"published\" title=\"2009-08-17T19:11:21-05:00\">August 17, 2009  7:11 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818636);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818636');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>\"The DA apparently agreed to dismiss the case\" <br />really?? that seems like malfeasance. the customer was doing what every police department in the country and most if not all utilities tell you to do, check id of people claiming to be technicians.</p><p>and Verizon didn't fire the guy because, \"In the months since this incident, his conduct has been blameless. As a result, we will not take further action.\"</p><p>oh I can't wait for the second person this idiot beats up.<br />verizon will be answering the question from his lawyer \"can you hear me now!!!!\"</p><p>notice they didn't say he was demoted or sent for training or anger management so the problem is not solved just pushed down the road to the manager in charge next time he flips out.</p><p>please please please let him assault me. I need the money!!!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818636, 'Ronin-Democrat')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14820263\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=462541\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-462541-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=462541\">mmmsoap</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820263\"><abbr class=\"published\" title=\"2009-08-17T20:12:07-05:00\">August 17, 2009  8:12 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820263);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820263');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818636\" rel=\"nofollow\">Ronin-Democrat</a>: </p><blockquote>oh I can't wait for the second person this idiot beats up.<br />verizon will be answering the question from his lawyer \"can you hear me now!!!!\"</blockquote><p>Why should he need to be fired to prevent <i>future</i> incidents? Why can't losing his job be the consequences for bad behavior?</p><p>/sigh at Verizon :(</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820263, 'mmmsoap')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818655\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=175610\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-175610-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=175610\">MyPetFly</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818655\"><abbr class=\"published\" title=\"2009-08-17T19:12:08-05:00\">August 17, 2009  7:12 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818655);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818655');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>\"Can you hear me now, motherfucker?\"</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818655, 'MyPetFly')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14820778\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">ElizabethD    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820778\"><abbr class=\"published\" title=\"2009-08-17T20:31:39-05:00\">August 17, 2009  8:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820778);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820778');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818655\" rel=\"nofollow\">MyPetFly</a>:</p><p>LOL!  You win.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820778, 'ElizabethD')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14820773\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=22998\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-22998-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=22998\">axiomatic</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820773\"><abbr class=\"published\" title=\"2009-08-17T20:31:25-05:00\">August 17, 2009  8:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820773);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820773');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818655\" rel=\"nofollow\">MyPetFly</a>: No doubt!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820773, 'axiomatic')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818706\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=147328\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=147328\">Nighthawke</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818706\"><abbr class=\"published\" title=\"2009-08-17T19:13:50-05:00\">August 17, 2009  7:13 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818706);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818706');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I smell politics. Verizon must have pulled some major strings to get the DA to fold like that. I'd call for a peer review of the DA's office after something like that.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818706, 'Nighthawke')\">Reply</a></div>		<!-- if it's a top level category ' -->									<div class=\"num-replies\">3 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14835890\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=333754\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=333754\">bishophicks</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14835890\"><abbr class=\"published\" title=\"2009-08-18T15:36:30-05:00\">August 18, 2009  3:36 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14835890);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14835890');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818706\" rel=\"nofollow\">Nighthawke</a>: Maybe the DA is a FiOS customer and now has free 20/20 internet, phone, and premium cable service.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14835890, 'bishophicks')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819195\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">LupusGray    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819195\"><abbr class=\"published\" title=\"2009-08-17T19:31:56-05:00\">August 17, 2009  7:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819195);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819195');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818706\" rel=\"nofollow\">Nighthawke</a>: Or the consumer could be lying through his teeth, which could be related to why no charges were filed.  If a cop witnessed part of this event, and still evidence was such that no charges were filed, I'm guessing the consumer is not blameless in this matter.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819195, 'LupusGray')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14823807\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=441571\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-441571-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=441571\">EdnaLegume</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14823807\"><abbr class=\"published\" title=\"2009-08-17T22:35:53-05:00\">August 17, 2009 10:35 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14823807);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14823807');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819195\" rel=\"nofollow\">LupusGray</a>: Based on your three posts (that I've seen thus far) I'm guessing you think the consumer is lying.  is it sad that you're playing blame the OP here or sad that we're more likely to believe Verizon and the DA's office suck big donkey balls rather than the OP lied. long gone are the good ole days when corporations were honest and trustworthy...</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14823807, 'EdnaLegume')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818769\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818769\"><abbr class=\"published\" title=\"2009-08-17T19:16:25-05:00\">August 17, 2009  7:16 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818769);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818769');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>If there was a shadier-looking Verizon tech, I have not seen him. That photo that came with the NY Post article was kind of a slap in the face unto itself. However, the glass he's holding looks like one of my glasses, and that's just not right.</p><br /><p>What is unclear from the article is how the guy got off? Why the prosecution neglected to go after the guy? The case was solid. There was an off-duty police officer, an arrest report and the guy was charged.</p><br /><p>I found this article, with the headline \"Can You Fear Me Now?\" which made me laugh a little. <a href=\"http://www.nbcnewyork.com/news/local-beat/Can-You-Fear-Me-Now-Verizon-Tech-Accused-of-Beating-Customer-53417052.html\" rel=\"nofollow\">[www.nbcnewyork.com]</a></p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818769, 'pecan 3.14159265')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818803\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=890779\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-890779-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=890779\">Radi0logy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818803\"><abbr class=\"published\" title=\"2009-08-17T19:17:35-05:00\">August 17, 2009  7:17 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818803);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818803');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Im not saying it didn't happen, but parts of this story just don't make any sense.</p><p>Timid guy, \"Um, excuse me kind sir, but might I bother you for some identification? This isn't the best of neighboorhoods and...\"</p><p>Roidrage Verizon guy, \"WHAT?? I WILL KILL YOU MOTHERF**KER!!!!\"</p><p>Theres something missing.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818803, 'Radi0logy')\">Reply</a></div>		<!-- if it's a top level category ' -->														<div class=\"num-replies\">8 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14822487\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=626910\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-626910-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=626910\">trunkwontopen</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14822487\"><abbr class=\"published\" title=\"2009-08-17T21:37:45-05:00\">August 17, 2009  9:37 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14822487);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14822487');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818803\" rel=\"nofollow\">Radi0logy</a>: I don't think so. Its typical to ask for some type of identification, especially in the areas where I live. People claim to be from AT&amp;T / The Power Company / etc, they come in scope out your possessions, and then days later, your house/apartment gets broken into and things come up missing. It happens all the time around here. In some cases, they even pose as Jeovah's Witnesses.</p><p>Hell, I think it should be some type of requirement to wear a badge/tag on your shirt if you are out in the field.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14822487, 'trunkwontopen')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819400\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=452553\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=452553\">JennQPublic</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819400\"><abbr class=\"published\" title=\"2009-08-17T19:39:29-05:00\">August 17, 2009  7:39 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819400);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819400');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818803\" rel=\"nofollow\">Radi0logy</a>: This guy's scary looking. It's not his race, he's just a mean-looking dude. You would think he would know by now that people will be a little put-off by him. He does own a mirror, right?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819400, 'JennQPublic')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14845514\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1068580\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1068580\">DovS</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14845514\"><abbr class=\"published\" title=\"2009-08-18T20:19:29-05:00\">August 18, 2009  8:19 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14845514);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14845514');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c14819400\" rel=\"nofollow\">JennQPublic</a>: From the article, my impression is that the reason the customer was suspicious was because Verizon had specifically told him that the tech would NOT need entry to his home.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14845514, 'DovS')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14821753\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=516202\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=516202\">Drew5764</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14821753\"><abbr class=\"published\" title=\"2009-08-17T21:08:17-05:00\">August 17, 2009  9:08 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14821753);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14821753');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819400\" rel=\"nofollow\">JennQPublic</a>: Sorry Jenn, but you're a little bit racist.  People don't \"look\" mean, unless you've encountered someone who looks like him, and experienced meanness from them.  He looks a lot like the deli slicer at my local deli, and he usually gives me a free slice of whatever I order first to \"see if I like it\".</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14821753, 'Drew5764')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14831994\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545239\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-545239-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545239\">squinko</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14831994\"><abbr class=\"published\" title=\"2009-08-18T12:55:11-05:00\">August 18, 2009 12:55 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14831994);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14831994');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14821753\" rel=\"nofollow\">Drew5764</a>: \"People don't 'look' mean...\"</p><p>Is this a joke or a troll or what? Seriously. You have never seen anyone in the world that could be described as (insert adjective)-looking? You need to get out more.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14831994, 'squinko')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14827461\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1159869\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1159869\">Englishee Teacher</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14827461\"><abbr class=\"published\" title=\"2009-08-18T02:39:13-05:00\">August 18, 2009  2:39 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14827461);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14827461');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14821753\" rel=\"nofollow\">Drew5764</a>: Wow. Nice. She's a racist for saying someone looks mean. If it was a white guy scowling in the picture, what would your argument have been then?</p><p>People can \"look\" mean, just like they can \"look\" friendly. But way to jump to conclusions of racism.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14827461, 'Englishee Teacher')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14827138\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1155249\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-1155249-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1155249\">Kyin</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14827138\"><abbr class=\"published\" title=\"2009-08-18T02:10:50-05:00\">August 18, 2009  2:10 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14827138);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14827138');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14821753\" rel=\"nofollow\">Drew5764</a>: I bet you're a little bit racist too.<br /><a></a></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14827138, 'Kyin')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819107\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1258615\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-1258615-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1258615\">That's Consumer007 to you</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819107\"><abbr class=\"published\" title=\"2009-08-17T19:28:39-05:00\">August 17, 2009  7:28 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819107);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819107');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818803\" rel=\"nofollow\">Radi0logy</a>: Yes, and what is missing is the valium and lithium before the tech left that morning for work.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819107, 'That\\'s Consumer007 to you')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14818901\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818901\"><abbr class=\"published\" title=\"2009-08-17T19:21:27-05:00\">August 17, 2009  7:21 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818901);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818901');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818803\" rel=\"nofollow\">Radi0logy</a>: \"There's something missing\" - how about sanity?</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818901, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14818874\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=86807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-86807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=86807\">strathmeyer</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818874\"><abbr class=\"published\" title=\"2009-08-17T19:20:37-05:00\">August 17, 2009  7:20 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818874);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818874');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818803\" rel=\"nofollow\">Radi0logy</a>: \"Im not saying it didn't happen, but parts of this story just don't make any sense.\"</p><p>Haven't the events of the past few months shown us that racist people freak out when asked for identification?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818874, 'strathmeyer')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14818999\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=132151\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-132151-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=132151\">ExtraCelestial</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818999\"><abbr class=\"published\" title=\"2009-08-17T19:25:13-05:00\">August 17, 2009  7:25 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818999);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818999');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818874\" rel=\"nofollow\">strathmeyer</a>: What? He's black. Who exactly is he racist against?</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818999, 'ExtraCelestial')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14819148\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=436259\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-436259-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=436259\">MostlyHarmless</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819148\"><abbr class=\"published\" title=\"2009-08-17T19:30:06-05:00\">August 17, 2009  7:30 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819148);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819148');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818999\" rel=\"nofollow\">TinkishDelight</a>: I think he is referring to the prof who went off on the cop.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819148, 'MostlyHarmless')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14819288\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=132151\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-132151-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=132151\">ExtraCelestial</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819288\"><abbr class=\"published\" title=\"2009-08-17T19:35:32-05:00\">August 17, 2009  7:35 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819288);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819288');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14819148\" rel=\"nofollow\">MostlyHarmless</a>: How does that make him racist? Sensitive? Maybe. Presumptuous? Ok. Racist? No.</p><br /><p>That's like calling a woman sexist because she yelled at her male co-worker who she assumed had been looking down her shirt.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819288, 'ExtraCelestial')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14819351\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=436259\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-436259-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=436259\">MostlyHarmless</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819351\"><abbr class=\"published\" title=\"2009-08-17T19:37:50-05:00\">August 17, 2009  7:37 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819351);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819351');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819288\" rel=\"nofollow\">TinkishDelight</a>: It doesnt. I'm just saying maybe strathmeyer thinks he is. Either that or he has his facts mixed up somewhere.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819351, 'MostlyHarmless')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818814\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=605040\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-605040-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=605040\">Burning pakalolo not even noticing the weather</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818814\"><abbr class=\"published\" title=\"2009-08-17T19:17:58-05:00\">August 17, 2009  7:17 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818814);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818814');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>\"In the months since this incident, his conduct has been blameless. As a result, we will not take further action.\"</p><p>Wow, homeboy should have been fired right on the spot.  How does one get to keep their job after beating the crap out of a customer?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818814, 'Burning pakalolo not even noticing the weather')\">Reply</a></div>		<!-- if it's a top level category ' -->										<div class=\"num-replies\">4 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14819089\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=298925\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=298925\">wkm001</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819089\"><abbr class=\"published\" title=\"2009-08-17T19:27:59-05:00\">August 17, 2009  7:27 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819089);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819089');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818814\" rel=\"nofollow\">itiswhatitis</a>:</p><p>One word.  Union.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819089, 'wkm001')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14819192\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=605040\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-605040-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=605040\">Burning pakalolo not even noticing the weather</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819192\"><abbr class=\"published\" title=\"2009-08-17T19:31:44-05:00\">August 17, 2009  7:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819192);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819192');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819089\" rel=\"nofollow\">wkm001</a>: I didn't want to take it there but I have a sneaky suspicion that he is part of one.  Gotta love those unions.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819192, 'Burning pakalolo not even noticing the weather')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14832011\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545239\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-545239-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545239\">squinko</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14832011\"><abbr class=\"published\" title=\"2009-08-18T12:56:34-05:00\">August 18, 2009 12:56 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14832011);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14832011');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819089\" rel=\"nofollow\">wkm001</a>, @<a href=\"#c14819192\" rel=\"nofollow\">itiswhatitis</a>: Where's the proof that he belongs to a union? Just your knee-jerk reaction? Probably.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14832011, 'squinko')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14821560\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1114821\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-1114821-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1114821\">Duke_Newcombe sez íViva la Revolucion de Chihuahua!</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14821560\"><abbr class=\"published\" title=\"2009-08-17T21:01:32-05:00\">August 17, 2009  9:01 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14821560);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14821560');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819192\" rel=\"nofollow\">itiswhatitis</a>: I think there's more than enough room left for the \"Yoon-yun peopelz R thugz\" meme in a healthcare reform discussion without you trolling with it here, don't you think?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14821560, 'Duke_Newcombe sez íViva la Revolucion de Chihuahua!')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14832048\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=605040\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-605040-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=605040\">Burning pakalolo not even noticing the weather</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14832048\"><abbr class=\"published\" title=\"2009-08-18T12:59:54-05:00\">August 18, 2009 12:59 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14832048);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14832048');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14821560\" rel=\"nofollow\">Duke_Newcombe (now with 50% more feigned interest)</a>: what the fuck are you talking about?  Please go start a flame war with someone that actually gives a shit.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14832048, 'Burning pakalolo not even noticing the weather')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819180\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819180\"><abbr class=\"published\" title=\"2009-08-17T19:31:14-05:00\">August 17, 2009  7:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819180);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819180');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14819089\" rel=\"nofollow\">wkm001</a>: Do Verizon techs belong to a union?</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819180, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14818957\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818957\"><abbr class=\"published\" title=\"2009-08-17T19:23:42-05:00\">August 17, 2009  7:23 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818957);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818957');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818814\" rel=\"nofollow\">itiswhatitis</a>: What I want to know is, have there been incidents in his personal life? Just because you're not on the radar at work doesn't mean you're nice or harmless - are people staying away from him at work? Tech service is more or less a one-person operation. It's not as if he would have opportunity to hang out with other techs on a call. So what about his employment conduct? He might not beat on customers all the time, but does he give people the creeps?</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818957, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818852\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=552772\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-552772-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=552772\">joshuadavis</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818852\"><abbr class=\"published\" title=\"2009-08-17T19:19:24-05:00\">August 17, 2009  7:19 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818852);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818852');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>From this article we only have one guys side of the story... We can't judge the tech from this alone.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818852, 'joshuadavis')\">Reply</a></div>		<!-- if it's a top level category ' -->									<div class=\"num-replies\">3 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14819050\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819050\"><abbr class=\"published\" title=\"2009-08-17T19:26:48-05:00\">August 17, 2009  7:26 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819050);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819050');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818852\" rel=\"nofollow\">joshuadavis</a>: True. However, he was spotted chasing after the customer, he was caught by an off-duty cop, he was arrested and charged. If the customer had started it, I think (unless the tech is Buffy or a Cylon) he would have wounds of some kind - bruises, a cut, a scrape, something.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819050, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14820099\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=552772\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-552772-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=552772\">joshuadavis</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820099\"><abbr class=\"published\" title=\"2009-08-17T20:05:48-05:00\">August 17, 2009  8:05 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820099);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820099');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819050\" rel=\"nofollow\">pecan 3.14159265 (now with star power)</a>: I'm not denying physical violence happened, but what if the customer started the fight? Contrary to popular belief the customer is not always right.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820099, 'joshuadavis')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14820404\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820404\"><abbr class=\"published\" title=\"2009-08-17T20:17:17-05:00\">August 17, 2009  8:17 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820404);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820404');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14820099\" rel=\"nofollow\">joshuadavis</a>: Even if the customer started the fight, the tech should have still been arrested for assault. Just because you hit in response to someone else's hitting (if the customer started the fight using physical, rather than verbal attacks) doesn't mean you're not responsible.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820404, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14818894\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=605040\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-605040-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=605040\">Burning pakalolo not even noticing the weather</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818894\"><abbr class=\"published\" title=\"2009-08-17T19:21:11-05:00\">August 17, 2009  7:21 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818894);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818894');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818852\" rel=\"nofollow\">joshuadavis</a>: Those must have been some harsh words in order for the tech to fly off the handle like that and chase the guy even after he punched and choked him.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818894, 'Burning pakalolo not even noticing the weather')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818882\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=17616\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-17616-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=17616\">Smashville</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818882\"><abbr class=\"published\" title=\"2009-08-17T19:20:51-05:00\">August 17, 2009  7:20 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818882);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818882');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>There's clearly something missing here.<br />- Guy answers door and asks for ID.<br />- Verizon tech punches him and then chases him.<br />- Verizon doesn't fire him and DA drops charges. If it were Verizon just not firing him, I'd think it was fishy...but if the DA dropped the charges, I have to think there's more to it.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818882, 'Smashville')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14838592\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=283579\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=283579\">jimv2000</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14838592\"><abbr class=\"published\" title=\"2009-08-18T16:58:55-05:00\">August 18, 2009  4:58 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14838592);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14838592');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818882\" rel=\"nofollow\">Smashville</a>: Hey now, we don't want facts like the DA dropping charges and Verizon finding no fault to ruin our outrage session.  Everything went down just like the customer said...even though no one else involved with the case seems to act like it did.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14838592, 'jimv2000')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14820719\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1255625\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-1255625-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1255625\">Rusty-Shackleford</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820719\"><abbr class=\"published\" title=\"2009-08-17T20:29:28-05:00\">August 17, 2009  8:29 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820719);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820719');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>I agree, there is more to this story@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818882\" rel=\"nofollow\">Smashville</a>:</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820719, 'Rusty-Shackleford')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818891\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=930037\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-930037-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=930037\">Esquire99</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818891\"><abbr class=\"published\" title=\"2009-08-17T19:21:04-05:00\">August 17, 2009  7:21 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818891);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818891');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>As far as the DA agreeing to dismiss the case, it makes me wonder if we don't have all the facts.  Perhaps there is more to this story than we're getting.  Maybe the victim started hurling racial slurs at the tech or somehow the escalated the request for ID into a personal confrontation.  I'm not a big fan of jumping onto conspiracy theories like the DA did it for political reasons, etc.  I can't see them dismissing it without some substantial reason.  Either that or they simply didn't think they could make the case.  Maybe the victim could easily be discredited for some reason (making him a bad witness) and the cop's account may not have been enough, since all he could testify to was seeing the chase.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818891, 'Esquire99')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14819604\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=63807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-63807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=63807\">Michael Belisle</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819604\"><abbr class=\"published\" title=\"2009-08-17T19:47:26-05:00\">August 17, 2009  7:47 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819604);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819604');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818891\" rel=\"nofollow\">Esquire99</a>: Have you also considered that perhaps the moon is made of cheese?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819604, 'Michael Belisle')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14829164\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=321187\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-321187-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=321187\">mythago</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14829164\"><abbr class=\"published\" title=\"2009-08-18T05:13:55-05:00\">August 18, 2009  5:13 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14829164);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14829164');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819604\" rel=\"nofollow\">Michael Belisle</a>: That's certainly <i>possible</i>, and we mustn't dismiss it out of hand, especially if it puts Verizon in the right!</p><p>There's nothing in this that requires making up facts. It's a \"he said/he said\" situation, and the DA did not believe a crime could be proven beyond a reasonable doubt. The end.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14829164, 'mythago')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14818937\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=439770\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-439770-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=439770\">eccsame</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14818937\"><abbr class=\"published\" title=\"2009-08-17T19:22:45-05:00\">August 17, 2009  7:22 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14818937);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14818937');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Now I'm not defending what the tech did, or Verizon for keeping the guy on the job - but the decision of the DA makes sense. Since all the neighbor really witnessed was the guy being chased by the Verizon tech, it would have been difficult to prove what really happened in the apartment. If I'm the lawyer for the Verizon guy, I would claim that the customer attacked the tech and the tech defended himself. Basically, since there was no one there to witness the violence - it's one man's word against another. With no history of violent behavior, it would be tough to get a conviction.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14818937, 'eccsame')\">Reply</a></div>		<!-- if it's a top level category ' -->													<div class=\"num-replies\">7 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14821097\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=365597\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=365597\">u1itn0w2day</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14821097\"><abbr class=\"published\" title=\"2009-08-17T20:44:07-05:00\">August 17, 2009  8:44 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14821097);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14821097');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c14818891\" rel=\"nofollow\">Esquire99</a>: I agree . If nothing else it was probably a weak case for the DA to prosecute . And you don't know what was said or the sequence of events .</p><br /><p>BUT - big BUT when you are on the clock being paid by someone to offer customer service you are also being paid to keep calm &amp; cool . Unless that customer physically attacks you no matter what language was hurled your way you don't do squat . I don't care if the customer is a scamming liar as the employee or paid service provider you are \" the professional \" is supposed to walk away . If anything you call dispatch and your supervisor and tell them this customer is too beligerent for me to handle .</p><br /><p>And since alot of the telcos are represented by a union I'm sure they told the company the samething the DA told the original complaintant that there isn't enough hear to justify a charge/termination .</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14821097, 'u1itn0w2day')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14820251\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545648\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-545648-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545648\">kateblack</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820251\"><abbr class=\"published\" title=\"2009-08-17T20:11:33-05:00\">August 17, 2009  8:11 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820251);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820251');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818937\" rel=\"nofollow\">eccsame</a>: With the DA refusing to prosecute obvious violence, how does one establish history?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820251, 'kateblack')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14819798\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=851357\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-851357-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=851357\">HiPwr</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819798\"><abbr class=\"published\" title=\"2009-08-17T19:54:44-05:00\">August 17, 2009  7:54 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819798);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819798');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14818937\" rel=\"nofollow\">eccsame</a>: But how is this different from the countless domestic abuse cases around the country that essentially boil down to he said/she said?</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819798, 'HiPwr')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14820681\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=439770\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-439770-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=439770\">eccsame</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820681\"><abbr class=\"published\" title=\"2009-08-17T20:28:17-05:00\">August 17, 2009  8:28 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820681);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820681');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819798\" rel=\"nofollow\">HiPwr</a>: It was just a guess as to what might have happened - I'm not the DA and I'm not the defense attorney. Domestic violence cases are also difficult to prosecute - esp. when one of the parties won't cooperate in the prosecution of their significant other and there are no witnesses to the abuse. Being arrested and prosecuted are two different things. I'm sure the tech was arrested for the attack, just not prosecuted based on a lack of prosecutable evidence. While it's clear the guy was injured, it isn't as clear how those injuries occurred without having to rely on the stories given by the victim and the attacker. Prove the tech didn't act in self-defense and you have a case. Otherwise, as most likely occured in this case, you have to let it go.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820681, 'eccsame')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14827523\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1159869\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1159869\">Englishee Teacher</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14827523\"><abbr class=\"published\" title=\"2009-08-18T02:44:22-05:00\">August 18, 2009  2:44 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14827523);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14827523');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14820681\" rel=\"nofollow\">eccsame</a>: Isn't there a rule with self-defense that you can only use enough force to remove yourself from danger? Wouldn't chasing the customer down the hall invalidate an argument of self-defence?</p><p>It's like if you shoot someone who's attacking you and they go down and lose their weapon. At that point, it's self defense. If you then continue to shoot the disarmed victim who no longer poses a threat, you can no longer argue self-defense.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14827523, 'Englishee Teacher')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14820948\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=851357\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-851357-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=851357\">HiPwr</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820948\"><abbr class=\"published\" title=\"2009-08-17T20:38:28-05:00\">August 17, 2009  8:38 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820948);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820948');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14820681\" rel=\"nofollow\">eccsame</a>: Given the derth of details in this story, it's all speculation. I'd like to know if they examined the alleged assailants hands, for example.</p><br /><p>However, taking the story on its face, when one person is devoid of injury pursuing another who is bloodied &amp; terrified, it would seem unlikely that a self-defense claim would be reasonable.</p><br /><p>And it would appear (from the story again) that the off-duty cop would be witness to the chase and the physical state of both men, if not the incident itself.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820948, 'HiPwr')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819300\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=452553\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=452553\">JennQPublic</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819300\"><abbr class=\"published\" title=\"2009-08-17T19:35:58-05:00\">August 17, 2009  7:35 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819300);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819300');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14818937\" rel=\"nofollow\">eccsame</a>: I see what you're saying, but even if the customer attacked the tech, and not the other way around, why would the tech be chasing the customer?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819300, 'JennQPublic')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14851015\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1248669\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1248669\">nstonep</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14851015\"><abbr class=\"published\" title=\"2009-08-18T23:46:24-05:00\">August 18, 2009 11:46 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14851015);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14851015');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819300\" rel=\"nofollow\">JennQPublic</a>:  Maybe he took his ID or equipment.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14851015, 'nstonep')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819543\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819543\"><abbr class=\"published\" title=\"2009-08-17T19:45:21-05:00\">August 17, 2009  7:45 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819543);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819543');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14819300\" rel=\"nofollow\">JennQPublic</a>: Right, and if the customer visibly has injury, how come the tech didn't - what, did the customer swing and miss and the tech hit him in self defense?</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819543, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819096\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=52435\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-52435-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=52435\">Applekid</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819096\"><abbr class=\"published\" title=\"2009-08-17T19:28:13-05:00\">August 17, 2009  7:28 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819096);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819096');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Did the customer offer a payday advance loan or something?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819096, 'Applekid')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819304\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=116400\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-116400-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=116400\">howie_in_az</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819304\"><abbr class=\"published\" title=\"2009-08-17T19:36:07-05:00\">August 17, 2009  7:36 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819304);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819304');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p></p><blockquote>\"We think we figured out what the problem was,\" Isakson recalled them saying. \"They didn't even need to send this guy.\"</blockquote><p>Did anyone else lol after reading that bit?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819304, 'howie_in_az')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819309\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=526741\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=526741\">torgonius</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819309\"><abbr class=\"published\" title=\"2009-08-17T19:36:21-05:00\">August 17, 2009  7:36 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819309);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819309');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>I wonder if some people in the DA's office got a nice free FIOS install, complete with NOT setting the house on fire.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819309, 'torgonius')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14819428\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">LupusGray    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819428\"><abbr class=\"published\" title=\"2009-08-17T19:40:29-05:00\">August 17, 2009  7:40 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819428);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819428');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819309\" rel=\"nofollow\">torgonius</a>: And I wonder what this guy is expecting to buy once Verizon pays him off for something that probably didn't happen.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819428, 'LupusGray')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819388\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=260900\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=260900\">viqas</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819388\"><abbr class=\"published\" title=\"2009-08-17T19:39:07-05:00\">August 17, 2009  7:39 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819388);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819388');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>verizon is liable.  anything the guy does under the time clock verizon is liable.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819388, 'viqas')\">Reply</a></div>		<!-- if it's a top level category ' -->									<div class=\"num-replies\">3 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14819687\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=103878\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-103878-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=103878\">ARP</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819687\"><abbr class=\"published\" title=\"2009-08-17T19:50:42-05:00\">August 17, 2009  7:50 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819687);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819687');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14819388\" rel=\"nofollow\">viqas</a>: Not entirely. Its more complicated than that. Was he an employee or contractor? Was he acting for the benefit of Verizon, by doing that he did (likely not)? Was it outside of the scope of his employment (likely)? Depending on the state law, Respondeat Superior may not apply.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819687, 'ARP')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14829180\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=321187\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-321187-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=321187\">mythago</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14829180\"><abbr class=\"published\" title=\"2009-08-18T05:15:23-05:00\">August 18, 2009  5:15 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14829180);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14829180');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819687\" rel=\"nofollow\">ARP</a>: He showed up at the customer's apartment to fix the customer's problem with his Verizon service. You can't really get much more \"within the scope of his employment\" for a Verizon tech than that.</p><p>Now, if the guy had bumped into the Verizon tech when said tech was off-duty at the corner McDonald's, and the altercation ensued, that would be a little different.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14829180, 'mythago')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819454\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=930037\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-930037-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=930037\">Esquire99</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819454\"><abbr class=\"published\" title=\"2009-08-17T19:41:48-05:00\">August 17, 2009  7:41 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819454);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819454');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819388\" rel=\"nofollow\">viqas</a>: <br />That's a misstatement of the law.  Respondiat superior isn't that cut and dry, though many seem to believe it is.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819454, 'Esquire99')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819395\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=998312\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=998312\">ehejl</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819395\"><abbr class=\"published\" title=\"2009-08-17T19:39:18-05:00\">August 17, 2009  7:39 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819395);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819395');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Dear Meg Marco,</p><br /><p>Stories like this are the reason we use the word \"alledgedly\".</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819395, 'ehejl')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14819881\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=121828\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-121828-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=121828\">larrymac thinks testing should have occurred</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819881\"><abbr class=\"published\" title=\"2009-08-17T19:58:38-05:00\">August 17, 2009  7:58 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819881);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819881');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819395\" rel=\"nofollow\">ehejl</a>: But then they'd be using up extra d's for no reason and soon we'd have to sing \"Who Let the Ogs Out?\"</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819881, 'larrymac thinks testing should have occurred')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819757\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=17616\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-17616-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=17616\">Smashville</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819757\"><abbr class=\"published\" title=\"2009-08-17T19:53:39-05:00\">August 17, 2009  7:53 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819757);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819757');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Dear <a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14819395\" rel=\"nofollow\">ehejl</a>,</p><br /><p>There is no such word as \"alledgedly\".</p><br /><p>Love,</p><br /><p>Meg</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819757, 'Smashville')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819507\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">LupusGray    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819507\"><abbr class=\"published\" title=\"2009-08-17T19:43:51-05:00\">August 17, 2009  7:43 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819507);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819507');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I think people need to realize that the New York Post is only one step above the National Enquirer and not take this guy's claim at face value, ESPECIALLY since the DA dropped all charges and Verizon didn't fire the guy.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819507, 'LupusGray')\">Reply</a></div>		<!-- if it's a top level category ' -->									<div class=\"num-replies\">3 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14820398\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545648\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-545648-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545648\">kateblack</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820398\"><abbr class=\"published\" title=\"2009-08-17T20:16:58-05:00\">August 17, 2009  8:16 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820398);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820398');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819507\" rel=\"nofollow\">LupusGray</a>: Unfortunately, the justice system is often that in name only.</p><p>This reminds me about the time in 2005 when a customer was mugged by her Fresh Direct delivery guy. Fresh Direct's idea of handling the problem was to put that employee on a different route -- making him someone else's problem. <br /><a href=\"http://nyc.metblogs.com/2005/10/14/i-just-got-mugged-by-my-fresh-direct-delivery-guy/\" rel=\"nofollow\">[nyc.metblogs.com]</a></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820398, 'kateblack')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14819826\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=851357\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-851357-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=851357\">HiPwr</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819826\"><abbr class=\"published\" title=\"2009-08-17T19:56:06-05:00\">August 17, 2009  7:56 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819826);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819826');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14819507\" rel=\"nofollow\">LupusGray</a>: Is that the same National Enquirer that broke the John Edwards scandal? Even tabloids get it right every now and again.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819826, 'HiPwr')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14820256\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">LupusGray    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820256\"><abbr class=\"published\" title=\"2009-08-17T20:11:49-05:00\">August 17, 2009  8:11 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820256);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820256');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14819826\" rel=\"nofollow\">HiPwr</a>: Tabloids maybe, but Murdoch has a severe allergy to truth. If the NYP reports it, you can be pretty sure the exact opposite is true.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820256, 'LupusGray')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14820349\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=851357\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-851357-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=851357\">HiPwr</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820349\"><abbr class=\"published\" title=\"2009-08-17T20:15:12-05:00\">August 17, 2009  8:15 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820349);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820349');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5339237/verizon-sued-after-tech-punches-customer-in-the-face#c14820256\" rel=\"nofollow\">LupusGray</a>: Ok, so I guess this isn't true either: <a href=\"http://www.nypost.com/seven/08172009/news/regionalnews/manhattan/brick_collapse_closes_2_manhattan_subway_185049.htm\" rel=\"nofollow\">[www.nypost.com]</a></p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820349, 'HiPwr')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819508\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819508\"><abbr class=\"published\" title=\"2009-08-17T19:43:51-05:00\">August 17, 2009  7:43 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819508);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819508');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>You know, I just searched <a href=\"http://iapps.courts.state.ny.us/webcivil/ecourtsMain\" rel=\"nofollow\">[iapps.courts.state.ny.us]</a> and I'm not bringing up a lawsuit. :(</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819508, 'pecan 3.14159265')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819594\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=410559\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-410559-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=410559\">kathyl</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819594\"><abbr class=\"published\" title=\"2009-08-17T19:47:07-05:00\">August 17, 2009  7:47 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819594);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819594');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>So what? He only broke the law and committed assault once (that we know of) and went a couple of whole months without cold-cocking anyone so he gets off scot free? Holy cripes. And Verizon didn't even fire him, and look at how many qualified people are out of work and on the job market. We really aren't even trying to be a good society anymore, are we?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819594, 'kathyl')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14819836\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1192053\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1192053\">StanTheManDean</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14819836\"><abbr class=\"published\" title=\"2009-08-17T19:56:31-05:00\">August 17, 2009  7:56 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14819836);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14819836');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>With a witness?</p><br /><p>Sounds like there is more to the story than what we are being told.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14819836, 'StanTheManDean')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14820190\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=222420\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-222420-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=222420\">vastrightwing</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820190\"><abbr class=\"published\" title=\"2009-08-17T20:09:14-05:00\">August 17, 2009  8:09 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820190);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820190');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Was the technician's name Gates by any off chance?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820190, 'vastrightwing')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14820270\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=659687\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-659687-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=659687\">cc82</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820270\"><abbr class=\"published\" title=\"2009-08-17T20:12:15-05:00\">August 17, 2009  8:12 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820270);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820270');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>In my head, it went something like this:<br />\"Can you hear me ...... NOW!?!\" BAM!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820270, 'cc82')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14820467\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=945163\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-945163-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=945163\">dosdelon</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820467\"><abbr class=\"published\" title=\"2009-08-17T20:19:44-05:00\">August 17, 2009  8:19 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820467);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820467');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Would it be paranoid to answer the door with a 12 gauge after reading stories like this?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820467, 'dosdelon')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14834486\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545239\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-545239-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545239\">squinko</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14834486\"><abbr class=\"published\" title=\"2009-08-18T14:48:13-05:00\">August 18, 2009  2:48 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14834486);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14834486');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14820467\" rel=\"nofollow\">dosdelon</a>: You'd probably get a nice little visit from your local PD.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14834486, 'squinko')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14820841\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=197350\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=197350\">MountainCop</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820841\"><abbr class=\"published\" title=\"2009-08-17T20:34:16-05:00\">August 17, 2009  8:34 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820841);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820841');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Yeah, but it would damn well be a healthy paranoia...</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820841, 'MountainCop')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14820960\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=175881\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=175881\">lostalaska</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14820960\"><abbr class=\"published\" title=\"2009-08-17T20:38:53-05:00\">August 17, 2009  8:38 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14820960);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14820960');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Shucks, ticking time bombs are so much fun.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14820960, 'lostalaska')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14821397\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">icezod    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14821397\"><abbr class=\"published\" title=\"2009-08-17T20:55:14-05:00\">August 17, 2009  8:55 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14821397);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14821397');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>\"In the months since this incident, his conduct has been blameless. ...\"</p><p>I love it! When I buy an uzi and kill some idiots, I hope I get the same attorney. I am a real saint.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14821397, 'icezod')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14821978\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=23474\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=23474\">JeffAndersen</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14821978\"><abbr class=\"published\" title=\"2009-08-17T21:16:02-05:00\">August 17, 2009  9:16 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14821978);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14821978');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>So which was it, two? or three punches?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14821978, 'JeffAndersen')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14822680\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=456956\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-456956-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=456956\">AnxiousDemographic</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14822680\"><abbr class=\"published\" title=\"2009-08-17T21:44:02-05:00\">August 17, 2009  9:44 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14822680);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14822680');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Maybe they couldn't fire the repair tech because they need him to punch out that smug \"can you hear me now guy\"?</p><p>I'm not a boxing fan but I'd sure watch this match!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14822680, 'AnxiousDemographic')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14824731\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=466344\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-466344-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=466344\">Adhominem</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14824731\"><abbr class=\"published\" title=\"2009-08-17T23:30:09-05:00\">August 17, 2009 11:30 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14824731);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14824731');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Fuck the lawsuit. I'd roll up my shirt sleeves after getting punched and proceed to all out MMA style fight.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14824731, 'Adhominem')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14825785\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">Skater009    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14825785\"><abbr class=\"published\" title=\"2009-08-18T00:26:36-05:00\">August 18, 2009 12:26 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14825785);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14825785');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>WTF -</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14825785, 'Skater009')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14826559\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://\" href=\"http://\" rel=\"nofollow\">AgitatedDot</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14826559\"><abbr class=\"published\" title=\"2009-08-18T01:25:19-05:00\">August 18, 2009  1:25 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14826559);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14826559');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Wow that dude has some issues. Yeah I hate being asked for ID but still punch a guy for that? BTW what is it with people demanding to see an ID? I show up in a truck with a huge company logo, my shirt has at least one company logo, I called you ahead to confirm an appointment and you still need to see an ID?</p><p>In five years of doing cable work I only had one guy insist to see my ID. The guys was a huge douche.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14826559, 'AgitatedDot')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14834621\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=545239\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-545239-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=545239\">squinko</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14834621\"><abbr class=\"published\" title=\"2009-08-18T14:52:49-05:00\">August 18, 2009  2:52 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14834621);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14834621');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14826559\" rel=\"nofollow\">AgitatedDot</a>: Haven't you read all of the horror stories on here about people claiming to be with some company and then robbing/assaulting/harming the potential customer? It's just a safety precaution and there's not reason to get worked up about it at all.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14834621, 'squinko')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14827890\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">Ivan-the-Terrible    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14827890\"><abbr class=\"published\" title=\"2009-08-18T03:10:21-05:00\">August 18, 2009  3:10 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14827890);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14827890');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Years ago, a story like this about New York Telephone would surprize me. Today, nothing I hear about Verizon suprizes me. The bullying extends into their higher levels of management. I know, I work for them. Not too long ago, my boss assaulted me. After I complained about the matter, I was transferred, but my boss was not disciplined; I was then led to believe I should not complain any further about the matter--if I wanted to keep my job--wink, wink, nod, nod. A totally disfunctional company, from the very top down.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14827890, 'Ivan-the-Terrible')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14828082\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=365597\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=365597\">u1itn0w2day</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14828082\"><abbr class=\"published\" title=\"2009-08-18T03:25:16-05:00\">August 18, 2009  3:25 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14828082);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14828082');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>I saw in the N Y POST article where the actual problem was outside and Verizon didn't have to get back in that customers house . If I read correctly the customer was already told that the problem was outside .</p><br /><p>I can see where the customer was coming from . I've done service work and yeh it's frustrating that with a uniform , hard had and work order or trouble ticket that you are still asked for ID but that's the nature of the beast . After 9-11 alot place wanted to see your drivers license as well .</p><br /><p>But irreguardless of how the tech thought the customer was treating him until he is physically attacked he is paid to keep cool .</p><br /><p>Alot of this has it's roots in the monopoly days of the phone company / Ma Bell . This guy is too young to have been with them before the break-up but there are still enough old timers around to have influenced his attitude as in \" I work for a major utility and can do anything I want \" or \" don't you realize who I work for \" meaning a big spoiled brat monopoly .</p><br /><p>Unless Verizon actually told him ' No you can not beat the customers ' they could be held liable . And I would bet this is how the union kept him out of any serious trouble by bringing up what he was actually told about beating up customers or the use of physical force .</p><br /><p>I know guys who worked for them and they were told you should only take your drivers license and lunch money out on the street because they weren't reimbursing any robbery losses and you were expected to surrender what you had without struggle .</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14828082, 'u1itn0w2day')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14832514\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=87429\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-87429-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=87429\">Saboth</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14832514\"><abbr class=\"published\" title=\"2009-08-18T13:29:50-05:00\">August 18, 2009  1:29 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14832514);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14832514');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I gotta laugh at Verizon's response, that the guy hasn't snapped in the time up to this point. \"Look, he hasn't killed anyone on the job yet. Beating someone senseless in their own home could happen to anyone. Needless to say, until this guy stabs someone in the skull with a screwdriver, our hands are tied!\"</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14832514, 'Saboth')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14835769\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=125641\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-125641-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=125641\">vladthepaler</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14835769\"><abbr class=\"published\" title=\"2009-08-18T15:32:54-05:00\">August 18, 2009  3:32 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14835769);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14835769');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>He ought to sue the DA. There's no way this should have been dismissed.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14835769, 'vladthepaler')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14850961\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1248669\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1248669\">nstonep</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/08/verizon-sued-after-tech-punches-customer-in-the-face.html#comment-14850961\"><abbr class=\"published\" title=\"2009-08-18T23:44:13-05:00\">August 18, 2009 11:44 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14850961);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14850961');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Okay...so verizon says they're going to show up at your door on day x and voila someone's knocking on your door on day x, you let him in then you ask for his ID...he's already in your apartment.</p><p>I'm going to go out on a limb here and say this is the classic black guy vs. jewish guy scenario which never bodes well.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14850961, 'nstonep')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","");