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last time I heard of a little prick in a dressing room it turned out to be a drunk midget.
sorry, couldn't resist.
2 replies
last time I heard of a little prick in a dressing room it turned out to be a drunk midget.
sorry, couldn't resist.
i would like to know which kohls it is so i know not to shop there
@talamant3z: It's conveniently located at FM 529 and Barker Cypress in Cypress, TX, which is less than a mile from my home.
@talamant3z: It really doesn't matter which store that it happened at. It is way more important that it did happen. This can happen at any type of establishment.
Also, from the article, \"We're going through all the pants to make sure that everything checks out all right. We just want to be sure that the entire store is safe after this,\" said the employee.
Just yet another precaution to watch out for everywhere else.
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@sven.kirk: oh but the chances of it happening in certain areas are much much higher. Yeah a man can be stampeded to death in any Walmart but the chances of it happening in some small town in Kansas aren't quite the same as New York.
I sure hope some photographs were taken and the syringes tested for whatever products/diseases may be in or on them.
Not at all surprised that the Kohl's employees started covering ass immediately by downplaying it, notifying their loss prevention (chief ass covering) individual, but not contacting law enforcement.
Don't understand what used syringes would be doing inside the pocket of new shorts being sold at Kohl's though.
I work at a Kohls store in the same district as where this happened and wanted to say a few things. First, by notifying the loss prevention, or chief ass covering as you put it, every store in the district and surrounding districts were notified. Every store immediately checked (by patting down)every pair of bottoms in the store. This included misses, mens, juniors and kids. We checked everything, even though it took hours, just to ensure that this did not happen in any of our other stores. As for the store employees acting uncaring and not calling the cops I have to say that if I was the manager that was notified I would be at a loss for how to respond. I'm sure they were just as shocked as the woman was. After all, this is not a common complaint! And I would have never thought to call the cops since this was not a crime. It is a horrible thing and I have no doubt Kohl's will cover all her healthcare expenses. They cover every minor thing that happens to customers and associates so the same will be done here.
@Shoelace:
I am not sure what additional information is needed to make this seem intentional. Why were there syringes in supposedly brand new shorts except for that reason? The other possibility is that they were used shorts returned to the store, but I daresay that if that were the case, the smell and grime would have been telltale...
@Shoelace: Pictures of said syringes and them taken into evidence by the police.
On one hand I think she should sue Kohls for this because even if she doesn't contract something horrible the distress of waiting to find out is going to be quite horrible itself. On the other hand unless Kohls starts pocket inspecting all of their stock every hour how could you have prevented the incident?
I would hope Kohls would at least use their insurance to cover the womens medical bills and lab tests.
@mythago: If your wife dies don't you think someone should pay? Yeah, its not Kohl's fault but they won't be paying anyway, they've insurance.
@SpruceStreetPhil: Do you not see anything wrong with that statement? \"It's not your fault but I'm going to sue you anyways\"??? When an innocent person is sued for something they had no control over and could not have reasonably prevented, everyone cries with outrage, but when it's a large company, suddenly they should be sued anyways?
This is exactly why people can't do anything without the fear of being sued anymore. Because people think insurance = free money regardless of liability.
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You do realize that insurance isn't just a magical pile of money that can be handed out like Halloween candy with no consequences? Let's say that Kohls gets sued and loses. Chances are that means their insurance company will raise their premiums, insurance companies will look at the decision and raise premiums for similar retailers because of the risk that they might have a similar problem, and everyone will pay more for clothing to make up for it.
If the company is negligent, by all means they should be sued. But there is no duty of care to checking the pockets of all clothing at a retailer on the off-chance there may be something sharp in the pockets.
@SpruceStreetPhil: Also note that I in no way think she will or could possibly die, just an exaggeration to more easily prove a point. But even if she doesn't get sick, the side effects from the drugs she must now take, not to mention the time she wastes getting them for months on end, are enough to sue over.
@SpruceStreetPhil: But how is this Kohl's fault? It's not negligence, it's just a random, bizarre occurrence. Not every bad thing that happens to you deserves a big payout. Sometimes, crappy things just happen.
@JennQPublic: Agree with JennQPublic - this was a fluke, plain and simple. In order to sue they would have to prove that Kohl's was negligent somehow, and that's absurd. Sadly, though, if they sue, Kohl's will likely pay up just to make the bad press go away. I believe the couple is owed an apology for the initial reaction of the store employees, but nothing more.
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@Hil-fish: I would agree as well -- medical bills and some form of apology should be sufficient enough. It's not like a crazed employee ran up and started intentionally stabbing them with the needles. Just a freak accident -- nothing more and nothing less. No negligence here (unless someone really thinks Kohl's should check the pockets of each garment every hour).
Weird occurrences that could not have reasonably been prevented happen every day; it's a shame so many people feel the need to get money for every bad or inconvenient thing that happens to them, even when they're out of everyone's control.
@bohemian: Yeah, I think Kohl's should pay for the woman's bills and labs and maybe she should sue them - she must be terrified, possibly sick, and should be livid about the way the staff treated her.
Would be helpful if there were some evidence on store cameras, but I'd bet Kohl's loss prevention individual already got on those.
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I thought that syringes had little covers that go over the needle part. You know, to prevent unintentional stabbage.
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@Kimaroo - 20% More Kitty Added!: I'm sure this minor detail may have been overlooked by the drug addict.
@Kimaroo - 20% More Kitty Added!: You are not supposed to recap a syringe for many reasons:
A) You could hurt your self, the cap is small so is the tip so it is fairly easy to miss or stab your finger instead of the cap.
B) You never ever reuse a syringe so the ones without a cap are easily identified as used.
C) Immediately after use they go directly to a Sharps container.
Now it may or may not be obvious that these may not apply to the story above however they are valid reasons not recap a syringe.
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@Wes Chevalier: i cap my insulin syringes after use, [against medical safety advice] just because there's the off chance my cats will knock over the sharps container and knock some used syringes out.
another reason that you don't recap used syringes:
more than once the needle has actually caught on the side of the cap, gone through it, and into my hand.
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@catastrophegirl - sometimes makes typos and doesn't care: Off chance? your cats must be MUCH better behaved than mine were - mine used to have some psychic knowledge of anything they weren't supposed to knock over and immediately go straight for it. A Sharps container would have been their primary target.
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@Kimaroo - 20% More Kitty Added!: The kind of person who leaves used syringes in clothing likely doesn't care about recapping the needle when done.
@rockergal: Easy. You aren't expecting syringes in \"new\" shorts at a dept store, and you aren't looking for them. I don't check the pockets of clothing I try on in shops. Syringes come in all sizes; some are quite small.
@Kimaroo - 20% More Kitty Added!: They do if they haven't been used. You will notice that even if your Dr. uses one to give you a shot, the cap is discarded. Of course they have proper disposal for medical waste. Usually there is a sharps only container. The scariest part of this, is the blood on the needles. God knows what it could contain.
@lvixen: When I worked in health care we put the cap on before tossing it in the sharps container. Maybe they stopped doing that to lower the risk of stabbing your finger if you miss the cap, it happens.
Anyone stupid enough to shoot up in a department store isn't going to care or think to put the caps back on the needles. I wonder of loss prevention just might have caught the person who left them on tape.
ok, I don't understand how you could not notice the syringes. especially in shorts?
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@rockergal: I don't understand why you would assume that syringes would be obvious. Not all shorts are minis.
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@rockergal: Some syringes are quite thin and tiny. If they were in shorts of a thick material like denim, especially if it had flappy back pockets or something, it's possible.
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@rockergal: Might be they were loose fitting shorts and when she stuck her hands in the pockets to smooth them out before she buttoned them \"still loose\" at this time, she got her surprise.
ICKY!!
If they review tapes and find an employee did this, they are going to be SCREWED.
@wcnghj: Unless the tapes were to somehow... disappear...
Or the cameras just plain \"weren't switched on\" or \"didn't have tape\".
About four years ago the local bus company made a big stink about how they were \"protecting the safety of their passengers\" by installing \"state of the art\" hard-drive based CCTV recorders on their entire fleet of buses. Well, it turns out that a year or so later, they got sick of replacing/rotating the hard drives. About six months after that they just stopped switching the CCTV on....
Um, I hope she went to the hospital. I think they can give you something to lessen the possibility of getting AIDS if you go immediately. Then, she needs to send the bill to Kohl's. I would sue their ass too.
I don't think it's the responsibility of Kohl's to pay for her medical treatment with the information we have so far. They didn't put the needles there. Neither did she, but that's what insurance is for. No, I don't have insurance, so don't think I'm being high and mighty here; I just don't think Kohl's should pay for someone else's (the needle user) stupidity and neglect. And before anyone argues that they hung the pants back up, that may not be the case. I always restock my own clothes when I try them on and don't want them.
I'm only saying it's a little early to start blaming Kohl's.
@Kimberly Gist-Collins: As a registered nurse, I can address this. If you get a needlestick, there is a treatment to reduce the likelihood you will get HIV. However, you don't want to take it unless you have to, because it causes massive diahrrea. Also, there is no preventative if the needle is contaminated with Hepatitis C.
@Kelsey Moore: I am assuming that by the time the blood tests from the syringe come back, it would be too late for the preventative treatment. Is that right?
@Kimberly Gist-Collins: I was talking about this to my daughter (EMT) and there is something that health care workers get in cases where there is the possibility of transfer of fluids, etc. Just ain't cheap. Looks like Kohl's is going to have to pony up some serious cash, just on the medical bill side.
@CrazyTrain: If I was poked with a needle(not from a doctor of course..) and I could greatly reduce the risk of getting a disease, I would not care how much it cost.
@wcnghj: If I remember correctly, there are certain drugs available that are given to people exposed to blood like the poor OP, they are different for each disease. Also, if memory serves me they run >$1,000 each.
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I'm not at all surprised that they downplayed it. I had an incident happen at Meijer's once. I was working the return desk and some stoned-out loser decided to bring back a dj laser type thing without a reciept. As I reached into the box to check the condition of it (very obviously used), my finger very narrowly missed getting stabbed by a used syringe. I called the manager and the police. The asshole manager didn't think it was any big deal.
That was the last day I worked there. There's just too much scary shit that can happen with someone's used syringe. It wasn't worth it to me.
@Irish Lion: Right, because working the return desk means constantly having to be on the look out for used syringes. If you get this paranoid over one unusual incident, I applaud you for being able to step outside of your house at all.
Houston, TX FTW!
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I just threw up in my mouth a whole lot.
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I don't think the shorts came like that from the factory or stock room. Might have been a customer tried them on in the dressing room and shot up drugs and put them in the shorts pocket.
Also, sometimes shoplifters switch the clothes they wore in for new clothes off the rack, and put the tags from the ones they stole on the old clothes so they switch and hope no one notices until they've left the store. They walk out wearing the new stolen clothes and put their old clothes back on the rack. It's possible someone left their crap in their pockets when they did this.
Some SCARY looking people shop at the Kohls in the town next to mine. There are also frequent shoplifting arrests there. The bus stop outside the store is filled with frightening looking characters, some dressed like strung out hookers. In fact, I see them there so often when I drive by, I wonder if they ply their trade at the bus stop there.
@Julia789: \"I don't think the shorts came like that from the factory or stock room. Might have been a customer tried them on in the dressing room and shot up drugs and put them in the shorts pocket.\"
That's exactly what I thought. Most likely to me.
I think we're being a little hard on the Kohl's employees. If I was working there and someone comes up to me (probably a little hysterical) saying they've been stuck with syringes, I'm going to be a little confused as to what to do. It's not like a gun shot wound, where someone is gushing blood and in need of a paramedic. The victim's husband didn't say that they avoided calling the police - he just suggested it first.
The victim and husband were very upset and rightfully so but I think it may have colored their view of Kohl's actions because I don't think they did anything particularly terrible.
@Youthier: I kind of agree. It's not something that comes in the training manual, I'm sure.
The customers usually bend the truth a little bit. The \"uncaring\" employees could've just been...hmm...caught off guard and not sure what to do?
@italianscallion33: The first thing that you are taught in any kind of retail, corporate situation is to contact your Loss Prevention folks first. Loss Prevention is not only for stealing things, but a catch all CYA for the company Loss Prevention in this case meant possible loss of dollars in court against Kohl's.
@CrazyTrain: Exactly! If something happens and you don't know what to do, you call the corporate people who are supposed to handle situations like this.
I also agree that an \"uncaring\" sales associate is hardly an offense to sue over, and I have no idea where these commenters are getting the idea that these people were treated horribly because they person they reported it to didn't think to call the police.
@Coles_Law: Frankly, I don't think most people would immediately drop everything and think to call the police (though it's easy for people on an internet message board, having never experienced the situation, to say they would). I'd probably freak out if I was either the victim or a store employee, and call some sort of medical personnel in first.
@supercereal: Hmmm... This was a very odd place for my reply to the first comment on the page to end up.
Sorry, Youthier, carry on and disregard this comment.
Stop. Think.
Who did what, when and why.
Not blaming the OP, but the first reaction of everybody (nonvictim) in such situations is \"what is going on here\", also known as \"is the OP trying to shake down the store for a quick out of court settlement.\"
Remember the Tylenol scares way back when? How many false alarms were there? Yes, lots. How many of them were attempts to extort $ from the merchant or manufacturer? Way too many of them. Other were just wanting special attention.
Regardless of how, why or purpose, the proper response for the Kohl's employee would be to contact the floor manager and/or loss prevention.
Kohl's employee did his/her part.
Loss Prevention did their's as well (documenting the incident and contacting Uncle Leo when requested).
No issues remain with Kohl's.
Now the victim is seeking treatment. Good. Unless somebody can raise fingerprints from the weapons (syringes) or their is videotape of the action there will be little to do at this point.
In the long run, Kohl's is going to settle with the victim or prove the victim is fabricating the story.
@StanTheManDean: It's kind of you to rush to Kohl's defense, but one of the best ways to deal with frivolous lawsuits is to be the good guy. \"Isn't it true, ma'am, that the employees immediately called 911 to get you medical attention and reported the incident to the police?\"
@mythago:
What would you have want the Kohl's employees to do, run around panic stricken like a chicken with its head chopped off?
There are protocals for dealing with less than desirable situations. Kohl's employees followed the protocals. Nothing remarkable, no employee of the month award to be given, just followed protocal.
(which by the way, is what the employees at Walgreens did last night when a customer fainted while waiting for a prescription.... protocal... call the local Fire Rescue to medically evaluate the victim and then take witness statements from the other customers who might have witness the incident)
Protocol.
[/spelling Nazi]
I agree, though. Kohl's did everything they were required to do, and it doesn't seem to me that they brushed this couple off or anything; they just weren't sure what to do next.
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1) If the victim is trying to fraud, why 3 needles when 1 is just as believable?
2) Listen to the victim's husband -- he must be a great actor if he's in a fraud.
3) Try AM talk radio if you like controversy
@Hoss:
Think for a moment.
You see a person slip and fall in a grocery store.
Two things go through your mind: 1) Gosh, I hope the person is not hurt and 2) I wonder if the slip was intentional.
Somebody claims they found syringes in a clothing garment. Three thrings go through my mind: 1) Gosh, I hope the person was not hurt, 2) Who the profanity would leave the syringes in the garment and 3) Wonder if the claimant is at fault.
Sorry to say, suspecting the claimant is a natural thought process because we all have seen way too much faking to gain a few $.
No matter how sincere the claimant may be, no matter how much of the incident I see with my own eyes, there is always going to be a bit of suspicion.
Companies deal with this crap all the time and their policies are designed to prevent the scammers from taking advantage of the company. Unfortunately honest people get caught in the cross hairs.
@StanTheManDean: To answer your question of \"Who the profanity would leave the syringes in the garment?\" The answer is \"one extremely messed up individual.\" I've heard of people putting needles in the coin slots of payphones. There's no rational explanation for that kind of behavior, but it still happens.
I do see your point, though. This situation could easily be someone trying to make a quick buck.
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Good luck not getting Aids.
And good luck with the lawsuit if you do.
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The worst thing I found in a Kohl's was a blouse someone had used to clean their baby's poopy bottom, after which they hung it up again. It was so disgusting I apologised to the clerk when I brought the thing to her, but to her credit she dealt with it and also cleared off the rack where I'd found it. People can be so nasty.
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This is so awful that even *I* can't come up with a joke in somewhat poor taste.
Eww. And scary.
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Not to excuse Kohl's from not acting as quick as the OP would have liked, having worked there it is possible that the Loss Prevention guy was called first because he's the one who watches the store through all the cameras everyday. Perhaps he saw something suspicious or maybe he can go back and review the tapes.
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unless it is Kohl's policy to check each article clothing for pokey objects, I can't see how they are to blame. If it is taught to the employees to call loss prevention at the first sign of trouble, then the employees did the right thing. I wouldn't be shocked to know they want loss prevention to handle calls to the police.
I would be more inclined to believe a junkie changed clothes to A. get some new duds and B. ditch the junk.
isn't this why we have a sue happy society. we cannot accept that occasionally really crappy stuff happens. I don't believe Kohls set out to harm this customer.
just sayin.
Most (if not all) addicts recap their needles. Just cause they use drugs dosen't mean they are evil people. Plus, the whole thing dosn't make sense. Why would somebody get high in a pair of Khols shorts, place uncapped needles in the pocket then return them / leave them in the dressing room?
Some nut bag most likley did this on purpose. Intentionally trying to harm someone.
People have done weirder things.
@davidviera: You mean a person who had just shot up with up to three needles worth of what could be illegal drugs did something irrational?
@Englishee Teacher: no no no... in their crack headed stupor they regained just enough clarity and sense to recap their drug needles. who knew drug addicts were so caring.
Most people who use needles are using Heroin. Heroin dosn't make you crazy or unable to recap a needle. And yes most addicts are actually caring people. Most of whom recap their works cause they don't want to get pricked themselves. If you don't know what your saying DON'T say anything at all.
@davidviera: way to go on a tangent about irrelevant information. My point in my OP was that I don't feel Kohl's is responsible for this. I said I'd be more inclined to believe such, not that I was accusing a heroin/crack head of doing it.
Simmer down detective.
@davidviera: I'm impressed you took the time to survey the drug using population about their needle habits.
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I'm skeptical. I have no love for Kohl's, and I pity the woman if it's true, but this report seems straight out of Snopes. It's one of the oldest urban myths, bloody needles left in payphone slots, needles in gas pump handles, junkies pricking people on crowded streets. It just doesn't happen. If this time it really did happen, of course it's horrific. But I have to be skeptical until I learn more from the investigation.
@Brent: It's true. I work in the same district as the store it happened in. We were checking all bottoms in the store within 30 minutes of the incident.
@Brent:
Actually (profanity) left in payphone slots is factual. Common teenage prank. Dog Profanity (if you know what I mean).
Needles? Highly doubtful. Profanity left in the slot? Oh yea baby.
@Brent: even though I know better, I still check the gas pump handles. I would prefer this be a hoax than to believe it happened. :(
Me too. And I can't help feel vaguely like a corporate tool for suggesting that the woman could have made this up. I'm just skeptical.
I work at a Kohl's, here in New Jersey. In customer service, so sometimes, out of the blue, weird things happen.
There was one time where some teenage guy was actually injecting in a fitting room, but an associate caught something odd about it and told out LP. LP watched the guy, called the police, and he was arrested not long after.
There are a lot of things we can and cannot do, even as managers or as LPs. It doesn't say whether or not they knew who did it, how busy the store is/was, nobody probably caught it. So if something like that is being worked on, it probably is.
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preventative is not a word...it's Preventive
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This was the lead story on Friday night's 10 PM newscast. As soon as it hit the KTRK web page, I passed it on to The Consumerist.
Although I fault Kohl's for not contacting law enforcement immediately, my point is this incident could have happened at any clothing store. As such, unfortunately, it's yet another thing we have to watch out for.
Thirty years ago, nobody paid attention to the plastic seal around the Tylenol bottle. Ten years ago, the biggest threat from an airline passenger's shoes was foot odor and - until I saw this story - the only thing I ever checked on clothes I took into a dressing room were the size and price tags.
After this incident, I'll be patting down every piece of clothing before I try it on or buy it.
I sincerely hope the poster's wife went to the hospital. She will need numerous tests run and secondary prophylaxis against possible exposure.
@alexanderpink:
The story indicated she did seek immediate medical treatment and will have to undergo blood tests for at least several months.
If I see any follow-up stories, I'll forward the links to The Consumerist. If you're interested in following it directly, the link to KTRK-TV is www.abc13.com
This story frightens me because the store is less than one mile from my home and I shop there often.
Having briefly worked retail LP, I recall that protocol for notifying LE/EMS was that store management or LP people were the ones to do it, so in defense of the Kohl's employees, they may have just been following protocol by notifying LP.
I'm gonna make a prediction - I'm betting that it's going to come out that it's a scam intended to get money out of Kohl's. As someone else mentioned, it reeks of the old urban legends of syringes in pay phones and razor blades in apples.
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I may be a little late to comment, but from my experience as a current employee (been working at my Kohl's for 3 years now), LP is the go-to person for things like this. They are the ones to call the police, or any other place that needs to be called. Our LP officer has these numbers on speed-dial, and is on a first name basis with many of our city's law enforcement.
My take on what probably happened in this case with the \"uncaring employee\" is that this person ran to the nearest person she could find to tell them, the person contacted LP, and since LP is busy taking care of the important stuff behind the scenes, they don't have time to call back and say 'hey, just called the police'. So the employee would have no knowledge of it occurring, but I'm certain that police are the first people LP calls.
Also, it should be noted that not all phones in the building make outside calls. In our store, only customer service, managers' offices, LP and jewelry can call outside. So going up to a floor associate or cashier who does not readily have access to these phones, they call the person who can make the call.
Lastly, as sad as it is to say this, we are sort of trained not to overreact. Over-the-top panic is good for no one. Part of this is because of frivolous lawsuits. If someone falls randomly, we can ask if they are ok, we can tend to their injuries and fill out paperwork, but we cannot say \"I'm sorry\". It's difficult to bottle up this natural response, but we have to do it because to say this implies that we are to blame, and apparently is grounds for people to sue, whether we are at fault or not. Either way, I'm not surprised that this was handled in a calm manner.
I just threw up in my mouth a whole lot...choked on it and died!
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Didn't call the police? That's just common sense! I swear, some people....
@VvsK: I'd probably be too stunned to think of that right away either.
@VvsK: The victim didn't call police either It's in her interest to get the incident documented I'm sure she was distraught but the statement makes it sound like employees were uncaring and we dont know that