var json_comments = new Array("<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14532941\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=123872\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-123872-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=123872\">RChris173</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14532941\"><abbr class=\"published\" title=\"2009-07-31T03:51:42-05:00\">July 31, 2009  3:51 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14532941);\">Moderate</a> |</span>	<script type=\"text/javascript\" src=\"http://consumerist.com/mt-static/plugins/Moderate/moderate.js\"></script>	<script type=\"text/javascript\">		successMsg = \"\";	</script><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14532941');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Nice!  A positive story for a positive sounding company name!  Sunbeam! :)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14532941, 'RChris173')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14533693\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=359461\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=359461\">Cliff_Donner</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14533693\"><abbr class=\"published\" title=\"2009-07-31T04:49:23-05:00\">July 31, 2009  4:49 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14533693);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14533693');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14532941\" rel=\"nofollow\">RChris173</a>: You had me at \"ungodly.\"</p><p>Most seriously, \"Mixmaster\" is an iconic name.  The fact that it endures this far into the 21st century makes me want to believe in the future of humanity.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14533693, 'Cliff_Donner')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14533035\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=4676\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-4676-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=4676\">Thaddeus</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14533035\"><abbr class=\"published\" title=\"2009-07-31T04:00:06-05:00\">July 31, 2009  4:00 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14533035);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14533035');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>My mother has a Sunbean hand mixer that has to be 40+ years old and  pea green and it's still going strong.</p><p>Hearing things like this makes me more likely to consider Sunbeam stuff so it goes to show how good service and word of mouth (or in this case text) can pay off.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14533035, 'Thaddeus')\">Reply</a></div>		<!-- if it's a top level category ' -->												<div class=\"num-replies\">6 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14541701\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=115019\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=115019\">kexline</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14541701\"><abbr class=\"published\" title=\"2009-07-31T16:28:24-05:00\">July 31, 2009  4:28 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14541701);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14541701');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14533035\" rel=\"nofollow\">Thaddeus</a>: I use a Mixmaster that I think my mom received as a wedding gift in 1972.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14541701, 'kexline')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14539516\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">Kogenta    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14539516\"><abbr class=\"published\" title=\"2009-07-31T14:56:05-05:00\">July 31, 2009  2:56 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14539516);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14539516');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5326904/sunbeam-shows-how-to-do-customer-service-right#c14533035\" rel=\"nofollow\">Thaddeus</a>: You sure it's pea green? I think Sunbeam's been remarketing that colour as \"olive\" lately.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14539516, 'Kogenta')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14534839\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=901491\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-901491-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=901491\">locakitty</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14534839\"><abbr class=\"published\" title=\"2009-07-31T07:03:42-05:00\">July 31, 2009  7:03 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14534839);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14534839');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14533035\" rel=\"nofollow\">Thaddeus</a>: I think I have the same one.  Bought it about four years ago from a consignment store and it has been nothing but a dream.</p><p>Of course, I'm still saving up for a fancypants KitchenAid.  Mainly because they have red ones. :)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14534839, 'locakitty')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14536859\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14536859\"><abbr class=\"published\" title=\"2009-07-31T12:44:53-05:00\">July 31, 2009 12:44 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14536859);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14536859');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5326904/sunbeam-shows-how-to-do-customer-service-right#c14534839\" rel=\"nofollow\">locakitty</a>: I have a shiny white Kitchenaid stand mixer. It weighs about 20 pounds (which means Mr. Pi has to come in and get it for me) but it's fantastic. Well worth the money.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14536859, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14539207\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=463192\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=463192\">oneandone</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14539207\"><abbr class=\"published\" title=\"2009-07-31T14:43:21-05:00\">July 31, 2009  2:43 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14539207);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14539207');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5326904/sunbeam-shows-how-to-do-customer-service-right#c14536859\" rel=\"nofollow\">pecan 3.14159265</a>: My parents have the same one. It lives on the counter, and my mom enjoys pointing out that it is older than I am, and has lived in 4 states and 2 countries. When I was little, I seriously thought that you weren't a Grown Up until you had an incredibly heavy mixer with multiple attachments.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14539207, 'oneandone')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14536332\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=923946\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-923946-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=923946\">aen</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14536332\"><abbr class=\"published\" title=\"2009-07-31T11:36:23-05:00\">July 31, 2009 11:36 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14536332);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14536332');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14534839\" rel=\"nofollow\">locakitty</a>: Check out refurbished Kitchenaid mixers, you can get an awesome deal. I got my 5-quart professional for $189</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14536332, 'aen')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14535788\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=267279\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-267279-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=267279\">chiieddy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14535788\"><abbr class=\"published\" title=\"2009-07-31T09:49:58-05:00\">July 31, 2009  9:49 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14535788);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14535788');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14534839\" rel=\"nofollow\">locakitty</a>: I have a shiny red Kitchenaid and do love it.  Plus, it grinds meat. :)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14535788, 'chiieddy')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14566022\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=70159\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-70159-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=70159\">xredgambit</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14566022\"><abbr class=\"published\" title=\"2009-08-03T05:01:21-05:00\">August  3, 2009  5:01 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14566022);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14566022');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5326904/sunbeam-shows-how-to-do-customer-service-right#c14535788\" rel=\"nofollow\">chiieddy</a>: How do you know when to clean it? Wouldn't the blood mix in with the color. Sounds to me like someone wants to contaminate everything they make :P</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14566022, 'xredgambit')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14566889\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=267279\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-267279-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=267279\">chiieddy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14566889\"><abbr class=\"published\" title=\"2009-08-03T09:48:57-05:00\">August  3, 2009  9:48 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14566889);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14566889');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14566022\" rel=\"nofollow\">xredgambit</a>: But didn't you know?  Cookies taste 10 times better with blood in them!</p><p>P.S. (for the literal minded) I don't know about you, but I clean my kitchen appliances after every use.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14566889, 'chiieddy')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14533042\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=500755\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-500755-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=500755\">ajlei</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14533042\"><abbr class=\"published\" title=\"2009-07-31T04:00:53-05:00\">July 31, 2009  4:00 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14533042);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14533042');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I don't own any real cooking supplies (still living the apartment/roomie life) but when it comes time to get things like a mixer, I will definitely keep Sunbeam at the top of my list.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14533042, 'ajlei')\">Reply</a></div>		<!-- if it's a top level category ' -->									<div class=\"num-replies\">3 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14536866\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=537475\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=537475\">pecan 3.14159265</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14536866\"><abbr class=\"published\" title=\"2009-07-31T12:45:35-05:00\">July 31, 2009 12:45 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14536866);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14536866');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5326904/sunbeam-shows-how-to-do-customer-service-right#c14533042\" rel=\"nofollow\">ajlei</a>: *shrug* I live in an apartment, but I have a lot of professional cooking materials, like a stand mixer, a hand mixer, a blender, etc. I just keep it in the cabinets so I save counter space.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14536866, 'pecan 3.14159265')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14541265\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1167911\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1167911\">NatalieErin</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14541265\"><abbr class=\"published\" title=\"2009-07-31T16:08:53-05:00\">July 31, 2009  4:08 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14541265);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14541265');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5326904/sunbeam-shows-how-to-do-customer-service-right#c14536866\" rel=\"nofollow\">pecan 3.14159265</a>: Yep, me too. I'm not going to forgo cooking and baking for the decade or more that I might be living in apartments.</p><br /><p>We didn't have much of a problem with counterspace - one freestanding narrow shelf added just enough space to keep the KitchenAid and Cuisinart out rather than in the cupboard.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14541265, 'NatalieErin')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14539727\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1156371\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1156371\">pattiesmart</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14539727\"><abbr class=\"published\" title=\"2009-07-31T15:03:20-05:00\">July 31, 2009  3:03 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14539727);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14539727');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5326904/sunbeam-shows-how-to-do-customer-service-right#c14536866\" rel=\"nofollow\">pecan 3.14159265</a>: That implies you have cabinet space! I have none. I'd be piling it up on the floor.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14539727, 'pattiesmart')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14533572\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=799272\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=799272\">belsonc</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14533572\"><abbr class=\"published\" title=\"2009-07-31T04:38:51-05:00\">July 31, 2009  4:38 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14533572);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14533572');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I had a Skagen watch that I took to get the battery changed on.  The guy who changed the battery proceeded to crack the face of the watch.  So I ship it off to Skagen, and a week or two later, I get an envelope back with a note and two rolls of bubble wrap.  The note, in effect, said \"Hey - you sent us a really old watch.  So old, in fact, that we don't have parts for it anymore.  But, since you bought a Skagen, we know you have good fashion taste.  So here's a new Skagen.  Peace out.  &lt;3 Skagen.\"</p><p>Some companies are still doing customer service the right way - by serving the customer. :-)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14533572, 'belsonc')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14533802\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=451887\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=451887\">H3ion</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14533802\"><abbr class=\"published\" title=\"2009-07-31T05:01:04-05:00\">July 31, 2009  5:01 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14533802);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14533802');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>We've had Sunbeam products as long as I can remember; mixers, electric tools, small appliances, food processors, shavers, etc.  I can't think of  any problem we had with any Sunbeam product.  I'm happy to hear they're still a quality outfit.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14533802, 'H3ion')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14534311\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1021046\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-1021046-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1021046\">italianscallion33</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14534311\"><abbr class=\"published\" title=\"2009-07-31T05:56:27-05:00\">July 31, 2009  5:56 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14534311);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14534311');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Awesome! Remington did something similar for me once. My Wet2Straight hair straightener stopped working after several months and I emailed them about it. They shipped me a new one at no cost and didn't even make me send back the old one. :)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14534311, 'italianscallion33')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14543853\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1169573\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-1169573-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1169573\">dee1313</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14543853\"><abbr class=\"published\" title=\"2009-07-31T17:47:14-05:00\">July 31, 2009  5:47 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14543853);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14543853');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14534311\" rel=\"nofollow\">italianscallion33</a>:</p><p>I purchased a product from Adam &amp; Eve, and it stopped working after a couple of months. I called in and they said they'd send me a replacement (its on backorder, though so it'll be a while).</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14543853, 'dee1313')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14538163\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=290942\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-290942-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=290942\">usul356</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14538163\"><abbr class=\"published\" title=\"2009-07-31T14:01:54-05:00\">July 31, 2009  2:01 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14538163);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14538163');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14534311\" rel=\"nofollow\">italianscallion33</a>: The same thing happened to me with Logitech. I had a wireless keyboard and rechargeable mouse. The recharger quit working for the mouse so I called them up. Since it was still within their 3 or 5 year warranty they sent me a brand new mouse and keyboard model. I never had to return the old one either.</p><p>It's experiences like mine with Logitech, yours with Remington, and the tipsters with Sunbeam that make customers for life. More companies should learn from this kinda support. As for me, I try to by Logitech gear whenever possible and even invested in their stock :)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14538163, 'usul356')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14534340\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=258409\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=258409\">charodon</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14534340\"><abbr class=\"published\" title=\"2009-07-31T05:59:48-05:00\">July 31, 2009  5:59 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14534340);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14534340');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Interesting, my only experience with Sunbeam CSRs was very helpful information years ago when I was looking to buy a hair clipper set.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14534340, 'charodon')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14534352\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1229270\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1229270\">wooblez</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14534352\"><abbr class=\"published\" title=\"2009-07-31T06:00:39-05:00\">July 31, 2009  6:00 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14534352);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14534352');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Sunbeam is indeed great. I had a low end $20 non-programmable Mr. Coffee brand (made by sunbeam) coffeemaker that i used multiple times daily for a little under half of last year and near this February the switch broke on the unit. I sent off an email to their customer service not expecting much but they replied that they were sending a replacement to my address, no confirmation of purchase needed, and i could keep the broken one. I ended up ghetto-rigging the broken maker with a replacement switch and now keep it in my work room, and i received a new machine within a couple of weeks. Best customer service I have ever personally experienced.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14534352, 'wooblez')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14534724\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=15811\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-15811-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=15811\">mamalicious</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14534724\"><abbr class=\"published\" title=\"2009-07-31T06:46:36-05:00\">July 31, 2009  6:46 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14534724);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14534724');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Yay for Sunbeam. Tomorrow I'm going to pull out my old Sunbeam Mixmaster (a present from my great-aunt) and bake a cake!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14534724, 'mamalicious')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14535398\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=312499\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=312499\">LastError</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14535398\"><abbr class=\"published\" title=\"2009-07-31T08:32:07-05:00\">July 31, 2009  8:32 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14535398);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14535398');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Worth noting that this Sunbeam is not the same Sunbeam of old.  The brand has changed has several times and is now just part of a huge portfolio owned by Jarden Corp. <a href=\"http://en.wikipedia.org/wiki/Jarden_Corporation\" rel=\"nofollow\">[en.wikipedia.org]</a>  who also own things like Coleman, Mr. Coffee, Oster, Holmes, Patton, Bionaire, Tillia, Seal-a-meal and many many others.  Some of these brands compete against each other on store shelves.  No matter which one you buy, Jarden makes a sale.  Nicely done.</p><p>It would be interesting to hear if all these other brands are as responsive as Sunbeam.  My gut instinct is that a company that big with that many brands can't possible care.  I would be happy to be wrong.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14535398, 'LastError')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14535523\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=63807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-63807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=63807\">Michael Belisle</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14535523\"><abbr class=\"published\" title=\"2009-07-31T08:52:02-05:00\">July 31, 2009  8:52 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14535523);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14535523');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14535398\" rel=\"nofollow\">LastError</a>: Holmes has been pretty responsive in my experience. I believe it's a centralized operation, so that dealing with one brand should be the same as dealing with any of the others.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14535523, 'Michael Belisle')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14535431\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=367334\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=367334\">boomerang86</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14535431\"><abbr class=\"published\" title=\"2009-07-31T08:37:14-05:00\">July 31, 2009  8:37 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14535431);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14535431');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Isn't this the same Sunbeam brand that made Al \"Chainsaw\" Dunlap famous? He's noteworthy for slashing expenses at the company many years ago.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14535431, 'boomerang86')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14536038\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=38607\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-38607-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=38607\">Hoss</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14536038\"><abbr class=\"published\" title=\"2009-07-31T10:42:13-05:00\">July 31, 2009 10:42 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14536038);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14536038');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14535431\" rel=\"nofollow\">boomerang86</a>: That was just before they went into bankruptcy</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14536038, 'Hoss')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14535564\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://\" href=\"http://\" rel=\"nofollow\">exkon</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14535564\"><abbr class=\"published\" title=\"2009-07-31T08:58:44-05:00\">July 31, 2009  8:58 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14535564);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14535564');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Sunbeam customer for life...until you get ONE bad CSR then it's RUINED.</p><p>Customers can be swayed so easily.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14535564, 'exkon')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14536008\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=368496\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-368496-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=368496\">FrugalFreak</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14536008\"><abbr class=\"published\" title=\"2009-07-31T10:37:32-05:00\">July 31, 2009 10:37 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14536008);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14536008');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>the bedding line is not so great. had several warming blankets that lasted not very long.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14536008, 'FrugalFreak')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14566897\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=267279\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-267279-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=267279\">chiieddy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14566897\"><abbr class=\"published\" title=\"2009-08-03T09:51:39-05:00\">August  3, 2009  9:51 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14566897);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14566897');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14536008\" rel=\"nofollow\">FrugalFreak</a>: I had a bad experience with an electric blanket when I was 12.  One on my sister's bed was left on (she was 9 and took it out of the closet without our parents' knowledge) and short-circuited before causing a fire that destroyed our second level.</p><p>Regardless of reported safety improvements, etc, electric blankets are not allowed in my home.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14566897, 'chiieddy')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14563418\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1159264\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-1159264-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1159264\">Cantras</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14563418\"><abbr class=\"published\" title=\"2009-08-02T17:19:09-05:00\">August  2, 2009  5:19 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14563418);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14563418');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14536008\" rel=\"nofollow\">FrugalFreak</a>: Aw. I have their electric blankets and I love them, even after I go \"God I'm so not interested in these washing instructions\" and toss them in the dorm washers. And after I left it on for 24 hours once.</p><p>Kindof linty though, the fabric they're made from. I don't know if that's standard for electric blankets.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14563418, 'Cantras')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14537255\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1059799\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-1059799-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1059799\">cameronl</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14537255\"><abbr class=\"published\" title=\"2009-07-31T13:20:54-05:00\">July 31, 2009  1:20 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14537255);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14537255');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>At first I was less than impressed. I can't get excited when a company does what they are SUPPOSED to do, take care of a defective product less than a year old.<br />Send a new unit instead of repairing the old one? Standard practice, quicker and easier for them. Probably sending a refurb. Ship it out right away, don't wait for the old one (but be prepared to charge him if the old one doesn't show.)</p><p>Then I got to the end. They sent a  better model. Now I'm impressed! Way to go, Sunbeam!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14537255, 'cameronl')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14537385\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://\" href=\"http://\" rel=\"nofollow\">Turkwood</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14537385\"><abbr class=\"published\" title=\"2009-07-31T13:27:30-05:00\">July 31, 2009  1:27 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14537385);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14537385');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>WooT!! My story was published!!</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14537385, 'Turkwood')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14537630\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">occumb    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14537630\"><abbr class=\"published\" title=\"2009-07-31T13:40:11-05:00\">July 31, 2009  1:40 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14537630);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14537630');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I had a very similar experience with KitchenAid a few weeks ago. Our coffee maker displayed an error message after using it relentlessly with no problems for over a year. We called and they immediately shipped a replacement and a return label so we could send back the broken one. We didn't even have our receipt or warranty! These are two established companies that have been producing the same products for decades, it's so great to see them standing behind their products.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14537630, 'occumb')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14537794\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=81071\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=81071\">psyonn</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14537794\"><abbr class=\"published\" title=\"2009-07-31T13:47:34-05:00\">July 31, 2009  1:47 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14537794);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14537794');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>My parents Sunbeam tea maker (hot tea) broke down a few months back. Sunbeam sent them an ice tea maker and a replacement hot tea maker. They were also very happy with the customer service they recieved from Sunbeam</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14537794, 'psyonn')\">Reply</a></div>		<!-- if it's a top level category ' -->											<div class=\"num-replies\">5 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14539096\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=6173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-6173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=6173\">Eyebrows McGee (now with more baby!)</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14539096\"><abbr class=\"published\" title=\"2009-07-31T14:38:19-05:00\">July 31, 2009  2:38 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14539096);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14539096');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14537794\" rel=\"nofollow\">psyonn</a>: Sunbeam has a sweet little appliance called the \"hotshot\" when I absolutely adore. Speaking of hot tea. Every time I use it I can't believe they're the only ones in the market with such an awesome little thingie.</p><p>(It heats one cup of water to a boil and dispenses it. Tiny footprint, no fuss. Great for tea, instant soup, instant-other-hot-drinks, etc. Excellent for dorms and offices!)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14539096, 'Eyebrows McGee (now with more baby!)')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14549622\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=488475\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-488475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=488475\">HogwartsAlum</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14549622\"><abbr class=\"published\" title=\"2009-07-31T21:15:06-05:00\">July 31, 2009  9:15 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14549622);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14549622');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14539096\" rel=\"nofollow\">Eyebrows McGee (now with more baby!)</a>:</p><p>OOH! Where can I get one? I'm single and hate heating up a whole pot of water just for one cup.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14549622, 'HogwartsAlum')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-14552378\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=6173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-6173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=6173\">Eyebrows McGee (now with more baby!)</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14552378\"><abbr class=\"published\" title=\"2009-07-31T23:58:21-05:00\">July 31, 2009 11:58 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14552378);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14552378');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14549622\" rel=\"nofollow\">HogwartsAlum</a>: I should add, the other thing I like is that you fill the mug you're going to use with water, dump it in and heat it up, and dispense the water back into the same mug. NO EXTRA DISHES!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14552378, 'Eyebrows McGee (now with more baby!)')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14552347\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=6173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-6173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=6173\">Eyebrows McGee (now with more baby!)</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14552347\"><abbr class=\"published\" title=\"2009-07-31T23:56:19-05:00\">July 31, 2009 11:56 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14552347);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14552347');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14549622\" rel=\"nofollow\">HogwartsAlum</a>: amazon knows where to get everything:</p><p><a href=\"http://www.amazon.com/Sunbeam-Hot-Shot-Beverage-Machine/dp/B00006IUZ5\" rel=\"nofollow\">[www.amazon.com]</a></p><p>:D</p><p>We put ours out in the winter and use it CONSTANTLY to make a quick cup of hot cocoa or tea or cider.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14552347, 'Eyebrows McGee (now with more baby!)')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14541570\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=120941\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-120941-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=120941\">jhuang</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14541570\"><abbr class=\"published\" title=\"2009-07-31T16:23:27-05:00\">July 31, 2009  4:23 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14541570);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14541570');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14539096\" rel=\"nofollow\">Eyebrows McGee (now with more baby!)</a>: When I discovered the HotShot, I fell in LOVE. That thing is amaaazing. So easy to make ramen, coffee, etc. (college student)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14541570, 'jhuang')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-14541238\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1018305\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1018305\">Icelightning</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14541238\"><abbr class=\"published\" title=\"2009-07-31T16:04:26-05:00\">July 31, 2009  4:04 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14541238);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14541238');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14539096\" rel=\"nofollow\">Eyebrows McGee (now with more baby!)</a>: I think I might get myself one of those... It'd be nice to not use the microwave to make tea all the time.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14541238, 'Icelightning')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-14539104\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=6173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-6173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=6173\">Eyebrows McGee (now with more baby!)</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14539104\"><abbr class=\"published\" title=\"2009-07-31T14:38:33-05:00\">July 31, 2009  2:38 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14539104);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14539104');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14539096\" rel=\"nofollow\">Eyebrows McGee (now with more baby!)</a>: *when = which. I need sleep.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14539104, 'Eyebrows McGee (now with more baby!)')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14538530\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=526763\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=526763\">pbj_sushi</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14538530\"><abbr class=\"published\" title=\"2009-07-31T14:15:58-05:00\">July 31, 2009  2:15 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14538530);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14538530');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Thanks for posting this! I'm in the market for a good mixer (and a good company to buy from) for my newly married brother and myself... Congrats Sunbeam, this post may just have generated two mixer sales for you.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14538530, 'pbj_sushi')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14538875\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=176292\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=176292\">chaitea</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14538875\"><abbr class=\"published\" title=\"2009-07-31T14:29:00-05:00\">July 31, 2009  2:29 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14538875);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14538875');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>My mother (and I) get daily use out of our heating pads; my mother has hers on most of the day, in fact.  The Sunbeam lifetime warranty has kept us in working pads for the last 7 years.  I'm not 100% sold on the company they use for customer relations (the last time we sent two malfunctioning (after several year's use) pads in for exchange they sent back a different, less desirable model) but two phone calls fixed the entire thing.  In fact, they even told us not to return the unwanted model to use as a back-up so we're never without.  So yeah, maybe 100% after all.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14538875, 'chaitea')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14540206\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=570351\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-570351-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=570351\">OneBigPear</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14540206\"><abbr class=\"published\" title=\"2009-07-31T15:20:47-05:00\">July 31, 2009  3:20 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14540206);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14540206');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>\"...we wish our dad liked to make cakes and cookies when we were growing up. Instead, he liked to \"experiment\" with omelettes and tabasco sauce every couple of months.\"</p><p>This sounded so familiar that I snort-laughed in my cubicle.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14540206, 'OneBigPear')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14541244\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=660502\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-660502-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=660502\">Munchie</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14541244\"><abbr class=\"published\" title=\"2009-07-31T16:04:55-05:00\">July 31, 2009  4:04 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14541244);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14541244');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>My dad did some interesting things with eggs too.  He put them in a muffin pan with bacos and tobacco to make \"tasty treats\".  I will never forget the ominous words from my mom \"you dad is making breakfast this morning\".</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14541244, 'Munchie')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14566912\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=267279\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-267279-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=267279\">chiieddy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14566912\"><abbr class=\"published\" title=\"2009-08-03T09:54:29-05:00\">August  3, 2009  9:54 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14566912);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14566912');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14541244\" rel=\"nofollow\">Munchie</a>: Your dad fed you tobacco and your Mom let him?</p><p>When I was a kid, I wouldn't touch tobacco (I still won't) or tabasco (I do, but I prefer to make my own hot sauces)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14566912, 'chiieddy')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14541579\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=311490\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=311490\">redhelix</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14541579\"><abbr class=\"published\" title=\"2009-07-31T16:23:45-05:00\">July 31, 2009  4:23 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14541579);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14541579');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Sunbeam is pretty great. I bought a Hot Shot a few years ago that up and died. Sent them an email, brand new Hot Shot in the mail a few days later. No questions asked.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14541579, 'redhelix')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14543590\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=220674\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-220674-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=220674\">brodie7838</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14543590\"><abbr class=\"published\" title=\"2009-07-31T17:37:49-05:00\">July 31, 2009  5:37 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14543590);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14543590');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I had a great experience with Sunbeam a few months back; I asked for a replacement knob because mine broke, instead they replaced, and upgraded my entire toaster oven because they don't carry knobs.</p><p>I would have submitted it to TC if I thought it had any chance of being more interesting to them than articles like <br />\"How to Tell Your Kid That The Sales Clerk Is A Big Phoney\"</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14543590, 'brodie7838')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-14544321\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=181226\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-181226-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=181226\">JadoJodo</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14544321\"><abbr class=\"published\" title=\"2009-07-31T18:05:20-05:00\">July 31, 2009  6:05 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14544321);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14544321');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c14543590\" rel=\"nofollow\">brodie7838</a>: *Snap*</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14544321, 'JadoJodo')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-14552057\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1196478\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1196478\">TuffyBuffy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/07/sunbeam-shows-how-to-do-customer-service-right.html#comment-14552057\"><abbr class=\"published\" title=\"2009-07-31T23:35:06-05:00\">July 31, 2009 11:35 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(14552057);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=14552057');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>I've inherited my mom's Sunbeam Mixmaster, which she received as a wedding gift in 1970 and I learned how to bake with 23 years ago. I love that it's held up well for so long, but I'm even happier to hear about the great customer service if/when anything goes wrong with it.</p><br /><p>I've looked at the recent line of Sunbeam mixers, but am frustrated that non of them have the \"pull the mixers out while it's still running\" feature. I use that to save soooo much time when baking (less scraping off of the blades). Does anyone know if I'm missing a model that has this characteristic? <br />Yeah, yeah, I know it's all about liability and safety now, but kids need to learn not to touch the moving parts.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(14552057, 'TuffyBuffy')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","","","");