Few would argue that credit card firms have the right to e-mail account statements or other notices to customers. But the e-mail to which Kevin objected strains the definition of "account communications."The e-mail offered Kevin a chance to transfer balances to his Capital One card at a teaser rate of zero percent for 12 months. At the bottom of the e-mail, the firm stakes its claim that the notice isn't spam.
"This e-mail was sent to (you) and contains information directly related to your account with us," it says.
Sullivan notes that these e-mails are akin to the convenience checks that credit card companies send in order to encourage customers to transfer balances, and are probably more secure, but that doesn't make them any less annoying.
What do you think? Are e-mails like this really account communications, or marketing?
Bank says its e-mail too important to be spam [MSNBC] (Thanks to everyone who sent this in!)
(Photo: sfxeric)
]]>Option 3 looks good.
]]>Damn. They changed the picture! Now my witty remark won't make any sense! (Probably for the best...)
]]>That's stupid. You're right. They should die.
I did like their barbarian commercials, though.
]]>I promptly paid off the loan for the furnace and instructed them to close the account. And by "close" I meant "never want to do business with them again". To this day, every 6 months or so, I still get junk mail from them, some of them with information on how my "interest rates have changed" (gone UP!) on my account balance of $0.00. They even have the temerity to charge me a maintenance fee on the account. I duly tell them to "fuck the hell right off". I moved 6 months ago and here I am in the new house and BAM, another notice from them trying to get me to use that credit account again. How they got my new address baffles me.
They're insidious.
]]>That whole movie is quotable. Smart people on ice!
]]>If Capital One becomes insolvent and goes out of business, I won't be crying ... I'll be partying.
]]>Many mail services support subfolder addresses. These are usually done by appending a "+" or "-" followed by an arbitrary folder name. You'll have to ask your mail service provider what the particulars are for your service (or ask your sysadmin if this is a work address, or look up the docs if you are the sysadmin).
Many providers offer custom blocking, too. Others have a means to mark mail as spam and have its contents added to the spam detection system knowledge base.
If Capital One so well mixes up their business mail with their marketing trash that you can't automate any means to block the trash, then you should not be doing any business with Capital One.
]]>Either way, it's spammy.
]]>My Visa is with a bank as opposed to Capitol 1 and they've told me in any number of mailings "We will NEVER email you as we don't feel it's private enough. If you get an email saying it's from us, please contact the authorities because it can't be us. If we need to contact you about anything urgent, we will call you."
]]>The web complaint form doesn't even have a category for spam.
Man, I want this guy's real email just so I can send him a bill for the 44 cents.
]]>They are even worse as an employer.... NEVER work for CapOne if you can help it.
]]>I quit them when they sent me a notice that they were raising my rates to match those of their more irresponsible customers. Zero balance means I don't have to take their shit, and to hell with my FICO score.
]]>What changes is your available credit. If you have a limit of 5K on that card and 20K over all with a 10K balance over all, then you'll go from a 50% credit availability to a 25% availability if you close that card.
]]>We'll see if this unsubscribe actually sticks, but the option was right at the bottom of the email, clearly marked.
]]>Let's not get dramatic here...
]]>Did the guy in the picture think that his Spam can costume wasn't enough, where he had to throw in the mug of beer hat?
]]>@taking_this_easy: Agreed - you can't just filter out their emails. This is the problem with having a relationship with a spammy company.
]]>I have a Capital One card (don't use it anymore was one of my first, but keep it for credit history) and I hate these e-mails. Also, as far as I can tell you can't opt-out like the OP says.
On a side note: how come if you cancel a card all the good credit history associated with it is removed, but none of the bad stuff? Shouldn't be able to have it both ways.
]]>@BZMedia: sure you want to block emails from your credit card company?
]]>