var json_comments = new Array("<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12909848\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=44827\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-44827-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=44827\">KingPsyz</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12909848\"><abbr class=\"published\" title=\"2009-05-18T20:58:31-05:00\">May 18, 2009  8:58 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12909848);\">Moderate</a> |</span>	<script type=\"text/javascript\" src=\"http://consumerist.com/mt-static/plugins/Moderate/moderate.js\"></script>	<script type=\"text/javascript\">		successMsg = \"\";	</script><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12909848');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>Page format... jacked up... Good luck OP mattress sales are 10x worse than car sales as far as rip offs and insane intrest rates go</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12909848, 'KingPsyz')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12910015\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=85145\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-85145-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=85145\">SquareBubbles</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910015\"><abbr class=\"published\" title=\"2009-05-18T21:03:33-05:00\">May 18, 2009  9:03 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910015);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910015');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Is the comment section broken for anyone else on this page?  I'm on Safari 4 beta 2, and the comments section is pushed all the way over to the left.  This is only on this story, others are totally fine.</p><p>P.S. Sorry for my likely many spelling and punctuation errors- I can only see about five characters of my comment (the mos right ones)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910015, 'SquareBubbles')\">Reply</a></div>		<!-- if it's a top level category ' -->																		<div class=\"num-replies\">12 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-12916067\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=461138\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-461138-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=461138\">Julia789</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12916067\"><abbr class=\"published\" title=\"2009-05-19T01:28:38-05:00\">May 19, 2009  1:28 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12916067);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12916067');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: I'm  on Chrome, and I can barely see three words at a time as I type them. Smooshed to the left here as well.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12916067, 'Julia789')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12913684\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=85145\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-85145-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=85145\">SquareBubbles</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12913684\"><abbr class=\"published\" title=\"2009-05-18T23:24:12-05:00\">May 18, 2009 11:24 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12913684);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12913684');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: I've tried this page on Opera, FF, Camino, and Safari and it's the same issue on everyone- thankfully, there's the zoom out function.</p><p>I wonder if Consumerist will get around to fixing it- it seems to only happen on this page</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12913684, 'SquareBubbles')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12913469\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=488475\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-488475-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=488475\">HogwartsAlum</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12913469\"><abbr class=\"published\" title=\"2009-05-18T23:13:53-05:00\">May 18, 2009 11:13 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12913469);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12913469');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: It's REALLy messed up for me too.  The reply box is very small.<br />Firefox user.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12913469, 'HogwartsAlum')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12913580\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=369324\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=369324\">sponica</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12913580\"><abbr class=\"published\" title=\"2009-05-18T23:18:35-05:00\">May 18, 2009 11:18 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12913580);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12913580');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12913469\" rel=\"nofollow\">HogwartsAlum</a>: it's small for me too, but I have a wider screen....not sure if that makes a difference</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12913580, 'sponica')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12912667\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=335597\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-335597-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=335597\">Zegridathes</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12912667\"><abbr class=\"published\" title=\"2009-05-18T22:36:13-05:00\">May 18, 2009 10:36 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12912667);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12912667');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: ...If you have firebug or something similar, you can fix the page<br />............................by setting the padding-left on the 'comments' element to<br />............................353 pixels (it's currently at -119)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12912667, 'Zegridathes')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12912347\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=352646\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-352646-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=352646\">nybiker</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12912347\"><abbr class=\"published\" title=\"2009-05-18T22:21:47-05:00\">May 18, 2009 10:21 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12912347);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12912347');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: Same problem. My config:<br /><br />Version information<br /><br />Version<br /><br />9.64<br /><br />Build<br /><br />10487<br /><br />Platform<br /><br />Win32<br /><br />System<br /><br />Windows XP<br /><br />Java<br /><br />Sun Java Runtime Environment version 1.6<br /><br />XHTML+Voice<br /><br />Plug-in not loaded<br /><br />Browser identification</p><br /><p>Opera/9.64 (Windows NT 5.1; U; en) Presto/2.1.1</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12912347, 'nybiker')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12912316\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=307161\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-307161-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=307161\">Coles_Law</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12912316\"><abbr class=\"published\" title=\"2009-05-18T22:20:10-05:00\">May 18, 2009 10:20 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12912316);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12912316');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: Same problem-both Opera 9 and IE8.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12912316, 'Coles_Law')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12911605\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=541411\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=541411\">DrRonster</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12911605\"><abbr class=\"published\" title=\"2009-05-18T21:51:14-05:00\">May 18, 2009  9:51 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12911605);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12911605');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: Beyond the way left with 125% option explorer 8100% ok but font much smaller </p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12911605, 'DrRonster')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12911373\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=151751\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-151751-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=151751\">NightSteel</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12911373\"><abbr class=\"published\" title=\"2009-05-18T21:45:04-05:00\">May 18, 2009  9:45 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12911373);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12911373');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: Another Firefox 3.0.10 user with the same problem.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12911373, 'NightSteel')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12911360\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=192768\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-192768-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=192768\">wordsmithy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12911360\"><abbr class=\"published\" title=\"2009-05-18T21:44:35-05:00\">May 18, 2009  9:44 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12911360);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12911360');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: me too!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12911360, 'wordsmithy')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-12910093\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=376925\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-376925-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=376925\">nrich239</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910093\"><abbr class=\"published\" title=\"2009-05-18T21:05:43-05:00\">May 18, 2009  9:05 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910093);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910093');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910015\" rel=\"nofollow\">SquareBubbles</a>: Same for me. Firefox 3.0.10</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910093, 'nrich239')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12910114\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=730845\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-730845-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=730845\">AlxFherMana</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910114\"><abbr class=\"published\" title=\"2009-05-18T21:06:47-05:00\">May 18, 2009  9:06 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910114);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910114');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910093\" rel=\"nofollow\">nrich239</a>: Same here.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910114, 'AlxFherMana')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12910276\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=63807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-63807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=63807\">Michael Belisle</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910276\"><abbr class=\"published\" title=\"2009-05-18T21:11:11-05:00\">May 18, 2009  9:11 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910276);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910276');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>If the pillows are listed on the invoice or mentioned pre-sale, they're not unordered. That's what it sounds like from \"they had a promotion where they were throwing in two pillows with every Tempur-Pedic mattress order at that time.\"</p><p>it's crap that they won't take them back (and they should take them back or give him a refund) since it's clear Tony didn't want them in the first place, but it doesn't seem like the unordered merchandise rule  would work on the CEO unless he's gullible.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910276, 'Michael Belisle')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12917791\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=462541\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-462541-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=462541\">mmmsoap</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12917791\"><abbr class=\"published\" title=\"2009-05-19T03:03:28-05:00\">May 19, 2009  3:03 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12917791);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12917791');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910276\" rel=\"nofollow\">Michael Belisle</a>: Okay, this confuses me...</p><p>If it's mentioned on the invoice, it's not unordered. I'm with you there.</p><p>But if it's on the invoice, and the OP is all \"Woah, me no likey pillows! Begone!\" and they refuse, does it become unordered again? Is the problem that the OP didn't try to refuse the pillows earlier on in the process?</p><p>And, more importantly, is it kosher for a company to turn something labeled as a \"gift\" into a non-gift? Even if it <i>is</i> in the terms? I would think that using the words \"free gift\" would have to have some legalese tied to them, no?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12917791, 'mmmsoap')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12910381\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=63807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-63807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=63807\">Michael Belisle</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910381\"><abbr class=\"published\" title=\"2009-05-18T21:14:43-05:00\">May 18, 2009  9:14 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910381);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910381');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Sorry for double posting, but there's this also nasty but wholly expected bit <a href=\"http://www.healthyback.com/90day_comfort_guarantee.htm\" rel=\"nofollow\">in the terms</a>:</p><p></p><blockquote><b>Gift with purchase items:</b><p></p><p>Items received free with the purchase of a product on promotion will be charged at full retail price should you return or cancel the corresponding promotional item.</p></blockquote><p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910381, 'Michael Belisle')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12910611\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=63807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-63807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=63807\">Michael Belisle</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910611\"><abbr class=\"published\" title=\"2009-05-18T21:22:20-05:00\">May 18, 2009  9:22 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910611);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910611');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910381\" rel=\"nofollow\">Michael Belisle</a>: Which along with this note pretty much outlines the scam they're running.</p><p></p><blockquote><b>Bedding:</b><p></p><p>Due to health codes limiting the resale of bedding items; pillows, sheets, mattress overlays/toppers, pillow covers and mattress covers are not returnable.</p></blockquote><p></p><p>So I can probably answer questions 1–4 for the CEO:</p><p>1. Yes.<br />2. Yes.<br />3. Because we covered our ass in the terms.<br />4. [Left as an exercise for the reader, but I've seen this before.]</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910611, 'Michael Belisle')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12910840\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=21970\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-21970-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=21970\">Chris Walters</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910840\"><abbr class=\"published\" title=\"2009-05-18T21:29:02-05:00\">May 18, 2009  9:29 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910840);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910840');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910611\" rel=\"nofollow\">Michael Belisle</a>: Thanks for this, I think. I can only read half of your comment right now but I'll update the post.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910840, 'Chris Walters')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12918138\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=406173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-406173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=406173\">twophrasebark</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12918138\"><abbr class=\"published\" title=\"2009-05-19T03:25:14-05:00\">May 19, 2009  3:25 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12918138);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12918138');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Nice catch. Just also note that just because something is in a TOS does not make it legal necessarily.</p><p>This sounds pretty sketchy to me. If there is no way to refuse the \"free item\" then it's probably a violation of the FTC Act.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12918138, 'twophrasebark')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12918610\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=63807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-63807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=63807\">Michael Belisle</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12918610\"><abbr class=\"published\" title=\"2009-05-19T03:54:40-05:00\">May 19, 2009  3:54 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12918610);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12918610');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12918138\" rel=\"nofollow\">twophrasebark</a>: You're right it doesn't. Furthermore, their terms are contradictory depending on which page you're looking at. The guarantee says he can't return them, but the FAQ says he could have returned them before the mattress return was processed. I'd imagine someone could have told him (at any time during the two-month-long return process) that he'd be charged for the pillows unless he sent them back separately from the mattress.</p><p>So he has a case. Hopefully the CEO has some knowledge of what's hidden on the website and will do the right thing.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12918610, 'Michael Belisle')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12973695\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=58139\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-58139-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=58139\">JoshReflek</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12973695\"><abbr class=\"published\" title=\"2009-05-20T23:36:14-05:00\">May 20, 2009 11:36 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12973695);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12973695');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5259889/healthyback-forces-free-pillows-on-customer-then-charges-him-120#c12918610\" rel=\"nofollow\">Michael Belisle</a>: The company cannot call an item a \"Gift\" at one point in time, then later reclassify it to adversely affect the consumer or for their benefit.</p><br /><p>It's either a gift 100% of the time or it's an item that is eligible for return, not both.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12973695, 'JoshReflek')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12910400\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=477357\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=477357\">Canino</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910400\"><abbr class=\"published\" title=\"2009-05-18T21:15:32-05:00\">May 18, 2009  9:15 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910400);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910400');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>\"Kharisma Knepshield\" is going to be my new name on boards that allow anonymous comments.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910400, 'Canino')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12910481\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=48863\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-48863-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=48863\">dohtem</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910481\"><abbr class=\"published\" title=\"2009-05-18T21:18:37-05:00\">May 18, 2009  9:18 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910481);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910481');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>page formatting is off.  Tested in Firefox 3.X, IE6 and Chrome.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910481, 'dohtem')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12910841\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=63807\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-63807-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=63807\">Michael Belisle</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910841\"><abbr class=\"published\" title=\"2009-05-18T21:29:03-05:00\">May 18, 2009  9:29 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910841);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910841');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>OK, I'm setting a multi-posting record here, but there is a way out mentioned in the <a href=\"http://www.healthyback.com/faq.htm\" rel=\"nofollow\">FAQ</a> that apparently every customer service representative failed to inform him about.</p><p></p><blockquote>If free pillows were sent with the mattress as part of a sale, they need to be returned separately to:<p></p><p>Healthyback.com<br />Attn: Internet Returns<br />8245 Backlick Road<br />Dock Door T<br />Lorton, VA 22079</p><p>Please see the return instructions, listed above, for packaging pillows. Remember to enclose a copy of your invoice with the pillows. If pillows are not received by the time the mattress return has been processed, the retail dollar amount of the pillows will not be refunded to your credit card. Please click on the following link to see the retail cost of your pillow: <a href=\"http://www.healthyback.com/store/pillows.htm\" rel=\"nofollow\">/store/pillows.htm</a></p></blockquote><p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910841, 'Michael Belisle')\">Reply</a></div>		<!-- if it's a top level category ' -->										<div class=\"num-replies\">4 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-12980704\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=102387\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=102387\">KMan13 still wants a Pontiac G8</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12980704\"><abbr class=\"published\" title=\"2009-05-21T07:37:31-05:00\">May 21, 2009  7:37 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12980704);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12980704');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910841\" rel=\"nofollow\">Michael Belisle</a>: <br />This probably won't work since he's already returned the mattress and had it processed</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12980704, 'KMan13 still wants a Pontiac G8')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12920530\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://\" href=\"http://\" rel=\"nofollow\">Cocoa Vanilla</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12920530\"><abbr class=\"published\" title=\"2009-05-19T06:27:25-05:00\">May 19, 2009  6:27 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12920530);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12920530');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910841\" rel=\"nofollow\">Michael Belisle</a>: This seems like the best option. Send it back signature-required (certified mail or something) so you know they got it and also insure it for $120 (so they can't take that way out either). Once you've got proof it's delivered call them up and tell them you want a refund within 5 days, or you're filing a chargeback.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12920530, 'Cocoa Vanilla')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment\" id=\"comment-12918630\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=406200\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-406200-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=406200\">hypoxia</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12918630\"><abbr class=\"published\" title=\"2009-05-19T03:56:11-05:00\">May 19, 2009  3:56 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12918630);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12918630');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910841\" rel=\"nofollow\">Michael Belisle</a>:</p><p>Aheh.  Backlick.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12918630, 'hypoxia')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-12913717\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=254112\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-254112-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=254112\">wickedpixel</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12913717\"><abbr class=\"published\" title=\"2009-05-18T23:25:29-05:00\">May 18, 2009 11:25 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12913717);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12913717');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910841\" rel=\"nofollow\">Michael Belisle</a>: gold star for Michael Belisle</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12913717, 'wickedpixel')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12910894\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://\" href=\"http://\" rel=\"nofollow\">consumerfan</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12910894\"><abbr class=\"published\" title=\"2009-05-18T21:30:40-05:00\">May 18, 2009  9:30 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12910894);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12910894');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>This seems pretty straight-forward and the OP is totally in the right.</p><p>The OP agrees to a return policy that charges for an otherwise free gift in the event of a product return.  (The use of a soilable gift is shady practice but not relevant here.)</p><p>The OP now wants to return the gifts in an unopened condition and obviously has proof of purchase.  I don't think any company can refuse to accept that sort of return.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12910894, 'consumerfan')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12915549\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">dave_coder    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12915549\"><abbr class=\"published\" title=\"2009-05-19T00:59:37-05:00\">May 19, 2009 12:59 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12915549);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12915549');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12910894\" rel=\"nofollow\">consumerfan</a>: Except the terms that he agreed to when he bought the product say:     Gift with purchase items:</p><p>Items received free with the purchase of a product on promotion will be charged at full retail price should you return or cancel the corresponding promotional item.</p><p>Not saying the company isn't being shady but he isn't totally in the right.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12915549, 'dave_coder')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12923389\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://\" href=\"http://\" rel=\"nofollow\">consumerfan</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12923389\"><abbr class=\"published\" title=\"2009-05-19T13:33:48-05:00\">May 19, 2009  1:33 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12923389);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12923389');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12915549\" rel=\"nofollow\">dave_coder</a>: Doesn't matter.  If you're being charged full retail price for something, you are buying it.</p><p>If you are buying something, you can return it and get a refund.  Subject to the law and policy.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12923389, 'consumerfan')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>     <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12911408\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=527174\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-527174-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=527174\">FuryOfFirestorm</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12911408\"><abbr class=\"published\" title=\"2009-05-18T21:46:05-05:00\">May 18, 2009  9:46 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12911408);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12911408');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>If HealthyBack won't give you your MoneyBack, then just do a ChargeBack, because those motherfuckers don't know how to act. What Comes Around Goes Around, My Love!</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12911408, 'FuryOfFirestorm')\">Reply</a></div>		<!-- if it's a top level category ' -->								<div class=\"num-replies\">2 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment\" id=\"comment-12938610\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=883061\"><img        src=\"/mt-static/support/assets_c/userpics/userpic-883061-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=883061\">runswithscissors</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12938610\"><abbr class=\"published\" title=\"2009-05-19T20:59:29-05:00\">May 19, 2009  8:59 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12938610);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12938610');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12911408\" rel=\"nofollow\">FuryOfFirestorm</a>: I see what you did there, and I award you +2 intarwebs. :D :p</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12938610, 'runswithscissors')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	     <!-- Loop through the reply comments -->                    <div class=\"comment last\" id=\"comment-12922556\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">johnfrombrooklyn    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12922556\"><abbr class=\"published\" title=\"2009-05-19T12:25:43-05:00\">May 19, 2009 12:25 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12922556);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12922556');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12911408\" rel=\"nofollow\">FuryOfFirestorm</a>: Believe it or not you can't successfully chargeback everything that you purchase with a credit card.  As long as this company has shipping confirmation and a signature, then they can successfully win any chargeback.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12922556, 'johnfrombrooklyn')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12911991\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"http://\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a title=\"http://\" href=\"http://\" rel=\"nofollow\">framitz</a>    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12911991\"><abbr class=\"published\" title=\"2009-05-18T22:06:03-05:00\">May 18, 2009 10:06 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12911991);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12911991');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>comments are being cut off on the left side, unreadable</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12911991, 'framitz')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12912679\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=207120\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-207120-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=207120\">cristiana</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12912679\"><abbr class=\"published\" title=\"2009-05-18T22:36:49-05:00\">May 18, 2009 10:36 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12912679);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12912679');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>protip: Never order from a place with 'back' in their name, they are just out to screw you.  (And, i mean when they use the word back in reference to anatomy, not as part of an unrelated word)</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12912679, 'cristiana')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12914315\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1011844\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1011844\">pmcpa4</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12914315\"><abbr class=\"published\" title=\"2009-05-18T23:54:32-05:00\">May 18, 2009 11:54 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12914315);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12914315');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>something is very wrong with the Consumerist in Firefox... all comments are way left and cut off!!! Main story is normal. Firefox 3.0.10.  Reload does not fix!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12914315, 'pmcpa4')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12914340\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1011844\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1011844\">pmcpa4</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12914340\"><abbr class=\"published\" title=\"2009-05-18T23:55:50-05:00\">May 18, 2009 11:55 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12914340);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12914340');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12914315\" rel=\"nofollow\">pmcpa4</a>: <br />It's something in the left coloum box, as it is fine in all other articles... In this article all the left coloum box info is below the comments!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12914340, 'pmcpa4')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12914704\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=469141\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-469141-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=469141\">Consumerist-Moderator-Roz</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12914704\"><abbr class=\"published\" title=\"2009-05-19T00:16:27-05:00\">May 19, 2009 12:16 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12914704);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12914704');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Hey folks -- regarding the comment issue:</p><p>I'm not seeing any problem (in Firefox or Chrome) but please report tech issues to:</p><p><a href=\"http://getsatisfaction.com/gawker\" rel=\"nofollow\">[getsatisfaction.com]</a></p><p>Let's keep the comment thread on topic from here, ok?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12914704, 'Consumerist-Moderator-Roz')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12916141\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=406173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-406173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=406173\">twophrasebark</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12916141\"><abbr class=\"published\" title=\"2009-05-19T01:32:22-05:00\">May 19, 2009  1:32 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12916141);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12916141');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Roz I can't even see the link you posted. Just the word satisfaction.com.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12916141, 'twophrasebark')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12915114\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=15792\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=15792\">jwissick</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12915114\"><abbr class=\"published\" title=\"2009-05-19T00:37:44-05:00\">May 19, 2009 12:37 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12915114);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12915114');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I can't see the coments on either Safari or Firefox here.  This page is all messed up.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12915114, 'jwissick')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12915475\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=373342\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-373342-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=373342\">chauncy that billups</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12915475\"><abbr class=\"published\" title=\"2009-05-19T00:55:35-05:00\">May 19, 2009 12:55 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12915475);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12915475');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>@<a href=\"http://consumerist.com/5259889/healthyback-forces-free-pillows-on-customer-then-charges-him-120?t=12910015#c12910015\" rel=\"nofollow\">SquareBubbles</a>: Same for me.</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12915475, 'chauncy that billups')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12916116\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=406173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-406173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=406173\">twophrasebark</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12916116\"><abbr class=\"published\" title=\"2009-05-19T01:30:56-05:00\">May 19, 2009  1:30 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12916116);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12916116');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>-------------&gt;&gt;&gt;&gt;&gt;&gt;&gt;<br />--------------Helllo?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12916116, 'twophrasebark')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12916132\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=406173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-406173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=406173\">twophrasebark</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12916132\"><abbr class=\"published\" title=\"2009-05-19T01:31:43-05:00\">May 19, 2009  1:31 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12916132);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12916132');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I am on a PC with Firefox. Comments are all messed up!</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12916132, 'twophrasebark')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12916296\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">silver-bolt    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12916296\"><abbr class=\"published\" title=\"2009-05-19T01:40:59-05:00\">May 19, 2009  1:40 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12916296);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12916296');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>...............................................Talk About screwy posts.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12916296, 'silver-bolt')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12916827\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=368418\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=368418\">cmdrsass</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12916827\"><abbr class=\"published\" title=\"2009-05-19T02:10:41-05:00\">May 19, 2009  2:10 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12916827);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12916827');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Blog commenting is a solved problem. Why does Consuermists continue to have these kinds of issues?</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12916827, 'cmdrsass')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12916952\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1011844\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1011844\">pmcpa4</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12916952\"><abbr class=\"published\" title=\"2009-05-19T02:17:31-05:00\">May 19, 2009  2:17 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12916952);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12916952');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>\"rist-Moderator-Roz\"  I think we would all love to report the issue somewhere, but we can't even see the link you posted.  all it shows is \"om]\"</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12916952, 'pmcpa4')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12917391\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=48783\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=48783\">Framling</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12917391\"><abbr class=\"published\" title=\"2009-05-19T02:42:19-05:00\">May 19, 2009  2:42 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12917391);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12917391');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p><p>--------------------------------@<a href=\"#c12916952\" rel=\"nofollow\">pmcpa4</a>: The link is:</p><br /><p>---------------------------------<a href=\"http://getsatisfaction.com/gawker\" rel=\"nofollow\">[getsatisfaction.com]</a></p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12917391, 'Framling')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12917940\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=24620\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-24620-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=24620\">Keter</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12917940\"><abbr class=\"published\" title=\"2009-05-19T03:12:39-05:00\">May 19, 2009  3:12 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12917940);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12917940');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I'm curious if there is anywhere other than Costco or Sam's Club to buy a mattress that isn't some kind of ripoff.  Everyone I know who has bought bedding somewhere other than the two aforementioned places has had a serious problem to deal with as a result.  Even Ikea seems to have customer service problems with bedding.  And the new stuff doesn't last like the older sets did:  I have a Stearns and Foster queen set from the 70s that is still like new, while everyone else I know has been through two or three sets...</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12917940, 'Keter')\">Reply</a></div>		<!-- if it's a top level category ' -->							<div class=\"num-replies\">1 replies</div>	    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->     <!-- Loop through the reply comments -->        <div class=\"reply-container\" >            <div class=\"comment last\" id=\"comment-12918988\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">mbz32190    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12918988\"><abbr class=\"published\" title=\"2009-05-19T04:19:57-05:00\">May 19, 2009  4:19 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12918988);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12918988');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@<a href=\"#c12917940\" rel=\"nofollow\">Keter</a>: Not blaming the OP here at all, but mattress returns are probably a bitch for retailers. They can't resell them as new, legally, and most people wouldn't want to buy a \"used\" mattress</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12918988, 'mbz32190')\">Reply</a></div>		 	    </div><!-- end reply- button -->    </div></div>                <!-- Display comment (reply comment, which may be a parent of more replies) -->            <div class=\"inner-reply-container\" >                 <!-- For each reply comment, recursively display any reply comments -->          	    </div>        	</div>    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12918155\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=406173\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-406173-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=406173\">twophrasebark</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12918155\"><abbr class=\"published\" title=\"2009-05-19T03:26:20-05:00\">May 19, 2009  3:26 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12918155);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12918155');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Problems with comments appears fixed.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12918155, 'twophrasebark')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12918282\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">silver-bolt    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12918282\"><abbr class=\"published\" title=\"2009-05-19T03:34:12-05:00\">May 19, 2009  3:34 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12918282);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12918282');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Most places that have a \"Free\" promotional item, on the receipt, make it so you are charged the full retail value of the free item if you return the item that it comes with, unless you return both.</p><p>And just imagine what a judge would say... \"So he wanted to return the free gift, unopened, unused, right when he got them, and you refused? Refund to the plaintiff\"</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12918282, 'silver-bolt')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12922406\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=100693\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-100693-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=100693\">DeliBoy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12922406\"><abbr class=\"published\" title=\"2009-05-19T12:07:45-05:00\">May 19, 2009 12:07 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12922406);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12922406');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>If you are considering purchasing a mattress soon, it may be a good idea to read this 2000 Slate buying guide:</p><p>Going to the Mattresses <br />How to cut through the marketing gimmicks of Sealy, Serta, and the rest.<br /><a href=\"http://www.slate.com/id/93956/pagenum/all/\" rel=\"nofollow\">[www.slate.com]</a></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12922406, 'DeliBoy')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12922674\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1011844\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1011844\">pmcpa4</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12922674\"><abbr class=\"published\" title=\"2009-05-19T12:43:03-05:00\">May 19, 2009 12:43 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12922674);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12922674');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Hmmm... While the update is interesting, I'm going to side with the OP here....</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12922674, 'pmcpa4')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-12930829\">    <div class=\"inner\">	 <div class=\"user-pic\">                <a href=\"\"><img src=\"/css/images/default.gif\"         width=\"60\" height=\"60\" alt=\"user-pic\" /></a>            </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\">Anonymous    </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2009/05/healthyback-forces-free-pillows-on-customer-then-charges-him-120.html#comment-12930829\"><abbr class=\"published\" title=\"2009-05-19T17:31:33-05:00\">May 19, 2009  5:31 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(12930829);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=12930829');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Hello from The Healthy Back Store,<p>Thank you for all of your input regarding this order. <br />We stand by our 90 day comfort guarantee because we believe that selecting the right  sleep system is critical, and when you are buying direct this is the best way to ensure that you have made the right choice.</p><p>If there are pillows or other gifts included during a promotion, our hope is that these products will continue to provide benefit for years to come and we do honor current promotional pricing for any of these products.</p><p>For this customer: Tony, as long as your pillows are in their original un-opened packaging we will take them back as a courtesy. We used to accept returns of new un-opened pillows, but we had to update our policy last year because pillows were consistently being returned in used condition. We then had to destroy these pillows because of sanitary concerns. I hope that you understand this necessary change in policy.</p><p>The policy is clearly stated in our terms and conditions, and is consistent with market standards. Our goal is to give consumers the option to get the right sleep system for their needs with the lowest  <br />cost exposure possible. Please understand that we updated this pillow policy because of sanitary concerns and the vast majority of the purchase is completely covered by our market leading 90 day guarantee - we continue to stand by our products, and believe that this guarantee helps ensure that our customers stay happy with our products for many years to come!</p><p>Again, thank you for bringing this issue to our attention, Tony - please contact us at our main number to make arrangements for the return of your pillows.</p><p>Karl Feldman</p><p>Director of Marketing <br />HealthyBack.com</p><p>888-469-2225</p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(12930829, '')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","","","");