It started off with me shopping in a store in NJ. I really liked the sneaker there but the store was closing and I had to head back to Brooklyn. The sales associate told me to just go online and id be able to get the shoes for same price via website. They were 50% off in store, plus I had 15 % student discount. I call J.Crew online, and the sales person is super nice. She places me on hold to confirm with store the price.
She tells me that she spoke to the manager and that the shoes were never 50% off. I asked who she spoke to. Hang up and call store myself. Turns out there's no manager in there by the name I was given
I call back J.Crew. I am told salesperson who i was working with left for the day, only to then find out she's actually still in. Basically lied to non-stop.
I call CEO. His assistant takes care of me. I have 30 new pairs of sneakers now.
Awesomness defined.
]]>Ok so YES they are ALL THE SAME STYLE OF SHOE!! Call me a true consumerist but I like my sneaks to be fresh and clean. The night in store in NJ i purchased 4 pairs in Ivory and I have only 1 "fresh" pair left. :(
The total discounted price of the shoe at the store worked out to be $8 and change. There are people who smoke a pack a day ( $9 bucks at the bodega ) , what is so wrong with an addiction to fresh sneaks!
So the real # of shoes works out to be 28 - 22 Red, 2 Ivory , 3 Green and 1 Navy
Yes I know thats a lot of red shoes. I have already given away a few pairs to friends
Also I had a few questions as to why I decided to call office of CEO. The answer is simple. I have been shopping at J Crew since I can remember looking in a mirror.
I have had nothing but great purchases and good things to say about the company.
However the incident that took place made me furious , livid to say the least. I felt deceived. To sum up how i felt , If J Crew Was a person Id really want to kick him in the balls.....
This angst was the catalyst to my call and I was delighted that they were so supportive and prompt in addressing the issue.
Will I continue to shop at J Crew? Yes. I don't hate the company. They have the best and longest lasting boxers! I am however angry at the lazy lying phone sales associates. And if either of you two are reading this , pick up the book How to Make Friends and Influence people, it might teach you a thing or two.
]]>@Paul Abrahamian: Are they all the same style and color?
]]>SAD-OL
]]>@Paul Abrahamian: I've bought multiple pairs of the same kind of shoe also (though usually just 2 pairs). It wasn't clear that you had planned on buying 30 pairs of shoes at once - very nice that they made amends this way.
]]>@ScottRose: I would keep them all and everytime I was having a bad day, I would put on a fresh pair. I love that bouncy new-sneaker feeling that usually only lasts a day or two.
]]>After the incident, i felt wronged. There was a sour taste in my mouth. I have been shopping at JCrew ever since I was a kid. I was furious like heat of passion.
So I looked up the company ceo , found the corporate line and called. That simple. I must say that they were BEYOND nice to me. It was like their world stopped and they were only concerned with me. Danielle at Mr Drexlers office was amazing and so was Christa in Lynchburg. Reminder I am still waiting back for word on the gift card that was mentioned.
So lesson Learned -> J Crew Actually Gives a Shit about their Customers, Bravo!!
]]>"You want your fucking shoes so bad? HERE'S 30 PAIRS."
]]>@nagumi:
I guy a new pair of sneakers every 4-5 years. It would take me 120 years to wear out 30 pair
]]>I bet they are returns. Stinky used fungusy returns or ugly unsellable lime green crappy shoes. Dude buy some lysol.
]]>Usually consumerist posts are rather more verbose than they need to be...but this one is just lacking in important detail.
]]>Why on Earth would they give someone 30 pairs of shoes?? How about a $250 gift card which would have cost them much less and been much more useful. Not sure I call this "success".
]]>A different pair for every day of the month. Sweetness!
]]>I'm really happy for Paul and that someone did nice for him. Somehow, I wonder if the people he spoke to still have jobs. I'm betting the answer is no.
]]>Okay, I'm sick today, and you just made me cough up a lung laughing!
]]>Something smells.
Can we see the 30 pairs of shoes for proof?
]]>@89macrunner:
who?
I feel like this could almost be a perfect haiku situation.
]]>Wear them
Donate them
Sell them on eBay
Give them to family and friends (this is at least a year's birthdays and Christmases if you can find the people who would like these sneakers)
There's three things to do right there.
]]>Like...hobbits?
]]>@jake7294: Three words max. Makes good reading. All submissions like this. wait...shit!
]]>@Oranges w/ Cheese: ...Can't you just wear them?
]]>Hey man, I have keep up with the latest styles. Can't be wearin' kicks from 2009 in 2010.
Eh, just kidding. OK, 25 eBay auctions.. 5 pairs of sneakers should set me up for about 10-15 years. If they're dress shoes, then I'm set with just the one.
]]>@Borax-Johnson: Oh that was good, almost ruined keyboard
]]>@ScottRose: LOLz
]]>Kim Jung-Il
]]>I could wear a different pair every day for a month. I don't even have the closet space for that many shoes. Hell, I have 3 pairs, and one is collapsible (my converse high tops that are about 8 years old).
]]>All the guy needs in this picture is a blindfold and a cigarette. Damn dude, you just got 30 pairs of free shoes, lighten up.
]]>Well, dude's not gonna be hurting for shoes any time soon. Honestly, I say Kudos. It's unusual, but it just adds to the charm.
]]>So thats why the rest of us pay so much for stuff in J Crew stores!
]]>I mean, a gift card: great.
30 pairs of shoes: uh, so now I have to make 29 eBay listings?
]]>