They put the new shirt in the mail without mentioning it to me, and I hadn't received it at the time I posted. Thanks, Woot!, for fixing everything! Let's all hope that the U.S. Postal employee who stole the original shipment falls into a letter sorter.
PREVIOUSLY: The Post Office Stole My Woot! Shirt!
(Photo: I still have a weet smile) [shirt.woot!]
I hate Smartpost with a passion. Woot! is an excellent company with rockin' customer service but Smartpost just isn't smart. It takes forever and this isn't the first incident with the Post Office "losing" someone's package. My husband ordered webcams from Woot! and didn't get them, didnt' get them, didn't get them. By the time he followed up (partially his fault for taking long but he was having health issues) it was supposedly dropped to the local Post Office a couple weeks before. Lo and behold they didn't know where it was and FedEx records indicate it was at the Post Office. So, Woot! refunded the money. Sadly, though no cheapo HD webcams to be had.
]]>I've bought several shirts from shirt woot and love them all! Especially my Boston Tea Party shirt!
]]>I've had only good experiences with Woot and its customer service. No disappointments, ever. Smartpost...uh...not so much.
]]>I'm glad to see some positive woot information coming from the consumerist.
]]>fedex scans things at every station and every vehicle, if it went missing with fedex they would've been able to ask the last person who touched it.
USPS, not so much.
]]>On a side note, I never got the whole VS thing. I think a t-shirt and sweat pants/lounge pants/shorts are DAMN sexy compared to some of those lacy things.
]]>Not only did they not deliver it the next day, they delivered it the day after to the WRONG address. I gave up, spent 4x more to UPS it over (who didn't even ring the doorbell as requested, and friend had to ambush the driver to get the package).
]]>Hey, it wouldn't be cool if somebody fell into the letter sorters... I work for the company that makes them. I can tell you that we build those sorters to take a lot of abuse... But dropping a human being in there would do much more damage to the sorter than the person.
However there is a solution... While our letter sorters would likely be destroyed, our flats sorters could certainly handle it...
]]>They usually hand it off to USPS for the last leg of the journey. That's what happened in my case when my shirt got lost by USPS.
]]>They should dispense with the fun-looking bag and go with something neutral. That thing just screams, "COOL STEALABLE STUFF INSIDE!"
I feel for the guy though; a lot of people in my area have quit using Netflix for just this reason.
]]>I got the "Yay! It's Broccoli!" shirt because I just dropped about $3500 to make my cat, Broccoli, not die. The postal service promptly ate my shirt, and Woot replaced it for me no questions asked.
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