![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-439678-100x100.png\")
That's great, it reads like Hitchhiker's Guide to the Galaxy.
That's great, it reads like Hitchhiker's Guide to the Galaxy.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-226755-100x100.png\")
Rupees? Link flies Virgin Air?
Sorry, sorry.
But seriously, this letter is awesome. I would like to meet this man.
In case you didn't catch it, that was a pun, or play on words.
You can tell because of the 'sorry, sorry', indicating the acknowledgment of a bad joke made in the knowledge that it was assumed to be so bad as to get a chuckle out of the reader.
Some people just cant be helped.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-103766-100x100.png\")
I wonder how many times he had to \"open the Bombay doors\" after eating that.
![\"user-pic\"](\"/css/images/default.gif\")
I must say that I'd be happy to have the swill above rather than the nothingness I'm usually presented with on flights. In fact, I'm calling out for sponge logs right now.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-116599-100x100.png\")
looks delicious!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-2502-100x100.png\")
@Saboth: The only thing better than that letter would be hearing Gordon Ramsey's F-bomb-laden critique of that disaster.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-470278-100x100.png\")
@richcreamerybutter: I was already thinking of that note when I read this headline. I'd go so far as to say this one's better- except for the illustration.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-154749-100x100.png\")
@richcreamerybutter: That's the first time I've ever read that and I've got to say that it was freakin' hilarious. I hope that guy got a refund.
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-537475-100x100.png\")
Full of win and awesome. I love this. It was clearly written, hilarious, to the point, and had visual aids. I love visual aids with a complaint letter.
@pecan pi: I so agree. Branson needs to give this gentleman his own reality show in which he writes cutting letters to the owners of a variety of businesses.
By the time I got to the crime-bagged cookie, I was in hysterics.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-446046-100x100.png\")
I think it's important to note that Sir Richard Branson called the author personally and thanked him for the \"constructive if tongue-in-cheek\" email.
Thought it doesn't say if he will be providing the author with a free trip into space or not.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-738820-100x100.png\")
Apparently, on Virgin, you can have your pudding, even if you dont eat your meat.
You know, I'm wonder if the non-Indian half of the passengers thought they were getting some pretty good stuff. Honky Ignorance ftw!
@Ash78: When I flew Air India to Bangalore, I ate from the Indian menu there and back. It was tasty and good, much unlike the pictures here.
A Baaji is onions dipped in flour and deep fried. It's a snack, not a curry. But thanks for playing.
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-525207-100x100.png\")
Well that's an onion bhaji, yes. There are other kinds, too. All very yummy. With the possible exception of custard bhaji, or bhaji custard, which I'm glad to say I've never come across. ;)
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-187035-100x100.png\")
@Alice Arrington Radley: Baaji is curried vegetables, Bajia (no idea how to spell it) is the onions (or chili or potatoes) dipped in besan (chick pea flour) and fried, wonderful snack (*cough* dinner *cough* I'm lazy *cough*). But thanks for playing.
@goodywitch: Let's not be too hasty in dismissing other peoples' knowledge here!
Bhajjiye (spelled various ways) does refer to fried, gram dipped fritters and Bhaaji (also spelled various ways) does refer to vegetable 'curries', but the word Bhaaji is also very commonly used for fritters. I actually think that Bhaaji means fried in Marathi, but I could be wrong on that.
In any case, both terms are widely used in India and can (but do not always) refer to the same thing.
@coreyander: OK, in Marathi bhaji does refer to what I would call bajiya (just asked my mother who grew up near Mumbai). I'll accept that Alice was not completely wrong. I was confused half the time at home because my mom would switch from Gujarati, Marathi, and Hindi when speaking about food (she'd go for whatever was easiest to say). I hate when people code-switch on me (5 pts for those who get the ling anthro reference).
I shouldn't have been as dismissive as Alice was, but when one grows up thinking of baaji as shaak and bajia as anything deep fried, one would defend the person who makes the initial statement that baaji is a type of curry and not a type of custard.
(side note, I suck at transliteration)
@MsAnthropy: Bhaji custard (Bhaji being used to mean deep fried, as opposed to curried veggies) may not be too bad. Slip some sugar into samosa dough and deep fry it, may be good. YOU HEARD IT FIRST FROM ME, NO STEALING MY RECIPE!
OK, that sounds like my kind of dessert! I might have to steal your recipe, but promise not to pretend I thought of it! ;)
@coreyander: In my haste, I forgot my most important point: I believe this is a matter of confusion over which language one is using. In Hindi, goodywitch is probably correct about usage, but Hindi isn't the only language in India! I think the use of 'Bhaaji' for fritters comes from either Marathi or Konkani usage.
@Ash78: Actually, I don't think he's ignorant at all. He refers several times to Baaji custard, which sounds like an Indian dish. It sounds like he does know something about Indian cuisine. I have a feeling that the stuff in front of him didn't resemble anything edible served either in England or in India.
Baaji custard wouldn't be so much an Indian dish as a joke about how one of the photos appears to be of a bhaji (the thing with peas in it looks a bit like an onion bhaji - an Indian appetiser type thing) served in custard (Brit dessert sauce that doesn't seem to exist in the US - definitely NOT something you would want to put on a bhaji, as it's more usually found served with apple pie and the like). \"Baaji custard\" made my Brit self chuckle and heave all at once.
There might be some dodgy spelling and punctuation going on here, but the letter had me sniggering & snorting the whole way through reading it - and if it weren't for the fact I'm 99% certain my brother's never flown Virgin and 101% sure he's never been to Mumbai, I'd be wondering if this was from him.
@clickable: Lucky for all three of you, I am Indian and I don't know what the hell any of those dishes are supposed to be. I wouldn't eat it either. The green thing looks like chutney, which is spicy and doesn't belong on a desert, much less a custard. The second thing looks like a sweet, and those green things look like pistachios rather than peas. I have no clue what the main dish is supposed to be.
And the biscuit isn't really a traditional Indian snack or something...
So, sorry - this stuff looks like crap.
@raptorrapture: Honestly I'm having trouble deciphering his letter, funny as it is. Anyways, here's my attempt to ID the food:
Pic 1: The thing with chutney looks like it's supposed to be khaman, no idea what's next to it, though. Truthfully, khaman is really good, but when made incorrectly it will taste like you're eating a sponge.
Pic 2: Carrot halva on shrikand? Still odd.
Pic 3: Typical airline food, looks to be chicken. It's only slightly worse than what I was served when I was on a Korean Airlines flight.
Pic 4: I've seen the thingy in the plastic bag in Indian groceries. I can't ID it unless it's opened up, but it looks to be a dry kachori (gag!). Good for when you're hungry, and they last a long time in storage. Did he even try it before condemning it? If it's not dry kachori, it may be a jeera biscuit, which is pretty good.
Honestly, it's airline food, everyone knows it's not going to be good. I always bring my own food, even for 24 hour flights. Just go to McDonald's, pick up a parcel and be on your way. I've never had issues getting chutney nor hummus through security. If you're hungry, they always have fruit.
And I'm resentful of everyone who is able to watch an in-flight movie because I always puke. But yea, the picture should be clearer.
@raptorrapture: I think this particular gentleman might be British and Indian, hence the \"biscuit.\"
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-409488-100x100.png\")
@raptorrapture: It's strange- I flew virgin from the US to britain last year, and they served an outstanding chicken curry meal.
@Ash78: I'm not Indian, and I wanted to hurl when I saw those photos. More so after playing iSpy with the descriptions in the letter.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-87429-100x100.png\")
OMG I was laughing uncontrollably at work. This man needs to be a comedic writer of some sort. Maybe when Dave Barry retires, if he hasn't already.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-553129-100x100.png\")
I hear Stewie from \"Family Guy\" in my head when I read this.
Maybe he'd like four stale pretzels and half a can of Lipton Brisk?
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-27359-100x100.png\")
@Gene Gemperline: Agreed. I applaud his wit and all, but I recently flew on a 6 hour flight with no TV and no food. The lack of TV was expected; the fact that there was no food on my flight was not. Sometimes people should be happy with what they get.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-56929-100x100.png\")
@Tamar Weinberg: I don't know. If the choice is between something that will make me vomit at some point in the flight and nothing at all... not much of a toss-up, really.
The fact that it could be worse does not make the situation any better. Oh wow, his chutney-covered sponge cakes with tomato didn't jump out of their packages and strangle him. He should be happy about that?
@AlexDitto: Somehow I feel like this writeup was an over-dramatic attempt to get Sir Richard's attention. He did a good job making it sound like he was going to vomit, but every single minute detail makes me question it all. If he's able to clearly regurgitate every detail, surely he didn't feel that sick to his stomach.
And while I typically hate plane food altogether, I personally would rather go with vomit-inducing food than none at all. At least I'd then have a choice in the matter.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-143777-100x100.png\")
@Gene Gemperline: Amen. It doesn't look great, but at least it's a meal and not petrified pretzel lumps and a 4-ounce plastic cup of flat Sprite.
Ah...well. That's what you get for flying with Virgin Air '-' You weren't kidding when you said well written though. I laughed quite a bit.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-3320-100x100.png\")
This letter deserves to be read aloud to an audience by the likes of Anthony Hopkins, or Patrick Stewart. It was that good.
@Danj3ris: I so heard the Hannibal Lecter voice while reading it. Especially the scene where hes feeding the FBI agent his own brain.
@Ingram81: Ah ha! It just so happens the FBI agent who was fed his own brain was played by one Ray Liotta, the actor this unsatisfied passenger believed he saw on the flickering screen.
Fancy that!
@Danj3ris: +1 for seeing my double meaning on referencing that particular movie of the Hannibal series...
@dewsipper: I gasped out loud laughing at that. That's how I refer to the show \"Riii-chard\" instead of KUA.
No, IT HAS TO BE BRITISH, AMERICANS WILL NOT DO.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-350835-100x100.png\")
Reminds me of a Rick James (comedian) bit where he describes the sandwich given to him on an Air Canada flight... \"The ham in the sandwich so thin the pig didn't even feel it coming off his arse!\"
The complaint letter is beautifully written and should get her a reply...
But, like most sane folks who still fly I have given up on airline food completely. Since most of my flights are from airports with a Tim Horton's coffee shop in them I buy a fresh sandwich from them (with donut and beverage) and stow it in my carry on. Mid flight I take it out and enjoy a completely edible and tasty meal while enduring the lusting stares of those around me. mmmmmmm Horton's...
BTW Tim Horton's here in Canada is like the best coffee shop / non burger fast food joint in the world. (start flame wars now!)
I spent half of last year traveling in and out of Vancouver every week. It was my Thursday afternoon ritual at the airport to grab a Tim Hortons sandwich, donut, and ice capp just before boarding.
I wish I could get those horrible (I mean horribly delicious) frozen drinks down here, but the closest Tim Hortons is 300 miles away.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-680922-100x100.png\")
I guess it's me but I don't find this guy's letter amusing.
He does like using the word \"baaji\" a lot though.
@nevets68: Yeah, my family is from Mumbai and I don't think this guy knows what he's talking about. The \"bhaaji\" in Paav Bhaaji is just mashed vegetables and that green stuff on the custard does not look like it at all. Though, he's right. That green stuff does not belong on the custard.
Aw, he's just a confused Brit. In Indian restaurants in the UK you get onion bhajis (which, granted, don't tend to look a hell of a lot like that thing, but I can see where he's coming from), fondly referred to by the likes of my Dad as \"a bhaji\", whether it's correct or not.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-199626-100x100.png\")
@nevets68: @nevets68: Yea, I had to look it up:
\"\"A well-loved food all over India, Paav Bhaaji is western Indian in origin. Paav means \"a small bun\", while Bhaaji means \"vegetable\". Paav Bhaji is so wholesome you can have it as a meal. Paav Bhaaji is also a hot favorite Indian street food and scores of vendors can be seen in streets all over Bombay (Mumbai) where it is probably most popular, energetically stirring up its ingredients on huge sizzling pans.\"\"
[indianfood.about.com]
I love the \"two shafts of sponge\". Great letter.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-355288-100x100.png\")
@ViperBorg - Facebook is the new AOL.: Fuck... learn to use grammar.
The Mustard Richard the MUSTARD!
There.
I'm so disappointed. I'm an idiot.
@ViperBorg - Facebook is the new AOL.: So it wasn't me! What does The Consumerist has against commas?!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-306531-100x100.png\")
man, don't hold it against me, but i hope i'm NEVER on a flight that smells of curry.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-738213-100x100.png\")
Do what Hannibal does and pack your own meal.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-488475-100x100.png\")
\"A CRIME AGAINST BLOODY COOKING!\"
So funny!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-286941-100x100.png\")
\"Ironically, by the end of the flight I would have gladly paid over a thousand rupees for a single biscuit...\"
I'm in Pakistan now and 1000 rupees is only about 12 dollars. Ok, thats still alot to pay for a single biscuit.
Well done, sir. Well done.
I will forever remember the phrase \"sponge shafts\" in my nightmares.
Really? I found it a little irritating, especially the way he kept repeating \"Richard.\"
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-58724-100x100.png\")
@Con Seannery hates Facebook and Trebek: I have to agree with you on that one. By the time it got to \"a cheese Richard, a cheese\" I was actually real-life giggling (as opposed to say, virtual lol-ing)
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-199488-100x100.png\")
LOL
Because nobody can ever have enough mustard.
Incredibly witty. Two thumbs up! :)
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-453252-100x100.png\")
Gordon Ramsey should do an airline cooking show.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-341622-100x100.png\")
\"It's your hamster Richard. It's your hamster in the box and it's not breathing.\" Oh man, now that's funny!
Well, if he'd only gotten a bit more autobiographical, he could have given \"Dear American Airlines\" a run for it's money.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-362119-100x100.png\")
I was considering taking Virgin this summer, but I do not think I could tolerate eight hours of this. No, I would not make it. I am officially taking them off my price watch list.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-552364-100x100.png\")
@thepennyblack: It depends on your options. Compared with, well, any American carrier, Virgin is pretty good. At least they do TRY to feed you. :)
For my own sanity I would be better off starving than eating this stuff. I tend to pack my own food whenever I am going to be somewhere so provided I was allowed to take food on the plane that is what I would do. Starving is much better than spending an entire flight running to the toilet. Hopefully I never have a need to fly in my life!
Very well written and funny though!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-100023-100x100.png\")
What crappy food does Virgin serve overseas?
SPONGELOG SQUARE THING!
An amusing letter, but ungrammatical. The possessive form of \"it\" is \"its\", not \"it's\".
It's the number one error made in the English language, and I am SO tired of seeing it everywhere, including in the \"world's best Airline complaint letter\".
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-332708-100x100.png\")
@jpdanzig: When I was in New Orleans I took a shot of a letter from *Thomas Jefferson* using it's where he should have used its.
So, you know, I'll forgive this guy.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-371684-100x100.png\")
Cardinal Fang! Fetch...THE SPONGE SHAFTS!
Brilliant letter. I'll need a few minutes to get my appetite back.
I cracked up when I got to the part about the cookie.
I find it REALLY annoying how many times this guy says Richard.
Seriously. I want to beat this guy's head in with a golf club every time he says Richard.
Ugh. Nice pics though.
Would you rather he said \"Dick?\"
Oh.my.lord. That is the funniest thing, funny because I think we've all sat through a meal or two like that on international air travel. rofl
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-92154-100x100.png\")
Stop the presses: airline food not edible!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-25844-100x100.png\")
@masonreloaded: Well I think the point is that Virgin prides themselves on claiming that they serve a better meal than other airlines. So this guy is taking Sir Branson to task on that claim.
stupid letter
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-527174-100x100.png\")
This why recycling food is a bad idea
Can someone explain what's funny here? Maybe it's just that I'm indian and I know this food. I dont see anything wrong here...except the obstinate ignorance of a jet-lagged limey with cell phone and too much time on his hands. I guess limey because only the British can be so wrong with so much authority.
Why the \"yellow shafts\" look like desert is beyond me. Again, maybe I'm just conditioned into thinking it's not. But that's Dhokla with mint chutney. Desert with peas??... has this guy never had pistachios?
How would this guy avoid such misconceptions in future? Maybe expand our culinary horizons beyond mac and cheese, fries and roadkill.
People think this is witty? My respect for the collective Consumerist commenters has gone down a lot, then.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-175610-100x100.png\")
I hope they landed okay. That's the most important part of the in-flight meal. (Not blaming the OP though.)
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-371007-100x100.png\")
Wife and I read this ... tears streaming down our faces bu halfway through ... awesome!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-24620-100x100.png\")
I'm really curious what those food items were. Might it be that he was served an ethnic meal by mistake? Why didn't he ask the attendant if there were other food options when he found something unpalatable on his plate?
@Keter: I am allergic to wheat, and while flying Southwest, I refused the crackers for that reason...I was just going to do without - and without asking, the attendant dropped an extra bag of peanuts on my tray after she had served the rest of the flight. That was cool.
No one's made a soylent green joke yet? I don't believe this. Well, I guess I better get on it, then...
SOYLENT GREEN IS MADE OUT OF PEOPLE!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-108103-100x100.png\")
This reads like an epic Monty Python monologue - I can clearly hear John Cleese dryly reciting the letter in my head.
Someone get this man a screenwriting agent.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-189920-100x100.png\")
This is the best complaint letter I've read read. It was so good I read it aloud to my parents who laughed with it and said it sounded like something out of Reader's Digest.
Recent addendum, found on the post's original source:
\"* Paul Charles, Virgin's Director of Corporate Communications, confirmed that Sir Richard Branson had telephoned the author of the letter and had thanked him for his \"constructive if tongue-in-cheek\" email. Mr Charles said that Virgin was sorry the passenger had not liked the in-flight meals which he said was \"award-winning food which is very popular on our Indian routes.\"
Great letter and I wouldn't be surprised if they take care of the guy. I had two great customer experiences with Virgin over the years and was by no means a frequent traveler.
One time...After specifically requesting not to be in a bulkhead seat in economy class and then being promised by the check-in folk that it was not bulkhead, it turned out I was seated in a bulkhead seat on a completely full flight. When I returned to the US, I shot off a letter complaining about it and got both upgraded to Silver Flying Club status for a year and got automatically upgraded to Upper Class the next time I flew.
Another time, I was flying Premium Economy and got upgraded to Upper Class due to overbooking on the flight. When I settled into Upper Class, I discovered that my inflight video monitor didn't work. The stewards were so incredibly apologetic (although I didn't really complain) that they gave me a handheld videoplayer and a 50 pound inflight duty free purchase credit to use on the flight. Even though I protested that I really didn't need it, they insisted. They even moved me to the front of the line for the inflight massage.
I have never experienced even a fraction of this level of service from any US airline.
God Bless Richard Branson!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-784011-100x100.png\")
Glad I didn't read this at work because I am laughing so hard I am CRYING.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-436584-100x100.png\")
Not even Chuck Norris would let that crap near his teeth-lined facial orifice. Looking at that stuff makes me super nauseous.
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-321187-100x100.png\")
Oh my God. Died laughing.
Last time I was on a Virgin flight, lo these many years ago, they compensated the passengers for a 1 1/2 hour delay by giving us open bar for the whole flight. How times have changed :(
While this food may be \"award-winning\" and \"very popular,\" I am inclined to agree with the letter-writer that it does not look edible for me. I have eaten some delicious things that were pretty nasty looking, but the difference is, I knew what they actually were, so I wasn't turned off by the weirdness.
These things look like they came straight out of the Gallery of Regrettable Food, and I don't think anyone could reasonably argue that they have visual appeal.
The writer is freakin' funny.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-334007-100x100.png\")
man that was really a hill-arious letter...I especially like when he calls him by his first name, Richard, mustard Richard.
lol
Wow. I'm sorry about this guy's food, but I was laughing my ass off throughout the whole story.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-356541-100x100.png\")
I'm glad that someone on this board is able to accurately recognize this food and isn't culturally ignorant. Then again you are Indian so it shouldn't be surprising.
Just goes to show how much people really know about other cultures.
=|
@AmbroseP:
This was supposed to be a reply to \"SilvesterAsterius\" on the 2nd page of comments. Stupid board.
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-15811-100x100.png\")
I can't say I love this letter because the misspelling of the word dessert and other grammatical and punctuation errors really bug me.
I dont get why the guy is complaining...it looks like every other piece of nasty airplane food I've ever eaten. Shut your mouth and eat it, or make other arrangements.
I think it's the mustard that got me. As a child, mustard and water was used to induce vomit. Sorry. Looks like someone ate the mustard goo in order the prepare the rest of the meal! I'd love a souvenir sponge log, complete with the tomato.
Fabulous letter...
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-466466-100x100.png\")
This letter is the PERFECT example of how to write a complaint letter. Bravo.
On numerous occasions I've written letters like this, enclosing photo examples of the problem, or the actual item. I usually send a copy to their advertising agency, and on occasion an additional copy to the Attorney General.
I have heard from more top executives than Congress. And once I actually got a phone call from the OWNER of the company.
If everybody in this country sent letters with photo exhibits to their representatives in Congress, Senate and the press, I can assure you we would not be in the economic mess we're in.
So, get out those cameras and start a writing blitz of your own.
I'm totally saving this page forever. This is too good not to read again and again. :-)
Great letter.
It reminded me of a silly letter I wrote to a terrible holiday resort once...
Unfortunately this is not a one off. My son took the same flight on 16th January 2009 and experienced very similar. On this occasion the flight was two and a half hours late taking off so he missed his connection to Goa. So it looks as though this is a normal experience for this flight. Unfortunately he has yet to experience the return journey.
While I was reading the virgin air commentary I was sitting here thinking of my awful Air Canada experience.I was so hungry after a flight from Toronto to Sydney I was shaking and weak.Tiny awful meals.Their saving grace was the breakfast freaking pancakes with imitation maple syrup.It saved their Canadian peameal bacon.
You were on a plane, dude. OF COURSE the food is going to be a little gruesome to your sense of sight and a little weirder to your taste buds. At least you recognized that there was maybe mustard in it. We Western Europeans/ Americans are far too spoiled. Maybe you should try living without food for more than a week like many of our compandres around the world do. Then maybe you wouldn't be such an arrogant asshole.
Omg, so funny! Specially the sponge shafts! Great letter!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-116137-100x100.png\")
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intelligent, witty and on-point.
as opposed to emotional, frantic and victimized.
@Crazytree: Nah the whole thing was a bit tortured. I'll bet if you met this guy you'd find he loves to hear himself talk - a lot.
@Crazytree:
I disagree. He should cut it down and get to the facts! I doubt that Branson has a sense of humor.
@Crazytree: A little hard to read with so few commas, though--not to mention the misspellings (\"desert\") and misplaced apostrophes (\"it's baffling presentation\". A for effort, C for technical execution.