I bought an extended warranty (Circuit City Advantage Protection Plan) from Circuit City. Is it worth anything?
You're good. Extended warranties are handled by a third-party company.
I have a computer out for repair with Circuit City, will I get it back?
Any job already in process will be completed, but no new repairs will be accepted.
What happens to my Circuit City credit card?
The account will probably get sold to another retailer. When Montgomery Ward went under, Walmart welcomed its credit card customers to its big blue bosom.
I have some stuff from Christmas I didn't get around to returning, will returns be accepted?
You've got until January 30th to return anything bought before January 16. All sales are final on anything bought after January 16.
I have a rebate that's processing. Will I get it?
If the rebate is sponsored by the manufacturer, it's fine. If it was sponsored by Circuit City itself, things might get dicier if the processor hasn't received their payment from CC yet.
Are liquidation sales good places to find bargains?
No. Most of the time the liquidator raises all the prices back to their original number and starts marking down from there, with the markdowns getting steeper week by week. He's still allowed to make big signs that scream 50% OFF!!!! even though that price at the time might be the same or even higher than the price before the liquidation. By the time prices actually get below what they were pre-liquidation, most of the inventory has been picked pretty clean. Except for the most dedicated bargain sleuths, liquidation sales are a ripoff.
(Photo: FastFord)
]]>I had a Sharp LCD 46 inch Aquos that had a bad optical output. Didn't know until I tried to hook up a Blu Ray player. Called CC Dec 27th and they gave me some ticket number and then around Monday Jan 12th I got a call saying they were sending me a new Sony. I asked if I could go to a store and shop around a bit. I went to the local (45 miles away) CC and they worked with me but wouldn't do the delivery but I did get a brand new TV and a bunch of other stuff we were looking for. Don't know why they haven't given you your bulb yet. I got a brand new tv without any issures from them. May I say the Samsung 46 inch LCD is amazing.
]]>They're non-refundable.
]]>I am stunned at the number of stories today about long lines of customers at Circuit City stores buying up merchandise from the liquidators and acting as if they have gotten the deal of a lifetime! Geez, how many reports about how liquidators work will it take for people to get smart and avoid these sales??!
]]>20% of DVDs & CDs, 10% off everything else. But 10% off list is worse than any sale price they would ever have in the weekly flyer! Not exactly what I would call a "liquidation". I'll go back in a week or two when they get a little more desperate...
Out of about 15 CC associates I saw, 90% were just standing around chatting...
]]>Two "managers" from the liquidation company were tearing apart the CD and DVD section marking UP merchandise and tossing it into shopping carts marked 20% off. A few customers noticed the DVDs in the cart were now more than they were on the shelf, but most didn't notice prices going up in front of them. They were blinded by the neon 10 or 20% off signs.
]]>We had the same problem with our lamp. Scammy online projection lamp company gave me the most awful runaround. DH finally bought a lamp in person at B&H Camera here in NYC and a friend offered to install it. He wound up re-installing the old lamp, which has been working JUST FINE. So now we have a backup.
It's worth a try to take the lamp out, shake it gently and re-install it. LIke a toner cartridge.
]]>I popped by my local CC and basically it was 10% off everything, and 20% off cd's/dvd's. I didn't see anything that looked like it was marked up to mark down. I picked up the three disk set of Resident Evil for $17.59 - cheaper than my Target discount price.
]]>@EducatedFlea_GitEmSteveDave: You should be worried as the 3rd party rebate centers are oftentimes not paid until the rebate period is over and they know exactly what the final total is. The "status" that they are showing is not guaranteed to be accurate. And the rebate company flunkies will be evasive to your questions.
Take this from someone who had a rebate that was in limbo from ZipZoomFly.com for a Seagate hard drive. The 3rd party rebate center was apologetic, but until they got the check from ZZF, there was nothing they could do. ZZF had decided that since response to the rebate was low, they would just screw this small rebate company and not too many customers. It was only when I did an executive carpet bomb email to Seagate that ZZF actually paid.
Long story short, I would return the product if you can as the chances of you getting the rebate are slim if the rebate company has not gotten funding from CC yet.
]]>No longer accepting applications, and Circuit City cards are not accepted as payment.
]]>Your warranty is still valid, but it'll still be a pain to get what you need whether it be service and/or parts.
]]>@ConsumerKat: I'm a current employee... er, whatever that means. Yes, they'll be selling the shelves and things as part of liquidation.
]]>Hmmm... Not sure what you mean by average pair but I found myself surprised a few weeks ago when my wife came home with pillow cases that were on sale for $70 each and a duvet cover for $250+."
So how is single life going so far?
]]>For anyone reading this post, is there any hope that we'd get a service from this plan, or should we say goodbye to our money?
]]>I asked and got the answer that they should be fine because they're a third party check.
]]>I know this because 1. I used to work at CCity, and 2. I once returned a PSP with an extended warranty, they sent me a $250 gift card. I wonder what happens if you use the warranty after the stores are completely closed. They can't send you a CCity gift card.
]]>I'm trying to find out exactly what their liability is in this situation. The terms of my warranty state that the administrator of the warranty (assurant) would provide a "Circuit City Gift Card" if a repair couldn't be done, or a replacement of like quality (to paraphrase). I'm not sure where this "replacement" is going to come from if CC no longer exists, unless the warranty company has old (or refurbed) merchandise sitting around that they can foist upon people. I'm wondering if the terms of the Liquidation might spell out that the Liquidator has to cover things such as replacements (not that it matters. CC liquidated my area months ago)
I'm supposed to call back Tuesday to find out what options they are going to give me. I'm not accepting a refurb if they offer one, so I'm pretty much hoping for the best, while scrambling for anything in the terms of the warranty that could help me demand that they close out the warranty via a check that I can spend at a store that is still functioning (such as Bestbuy). A refurb with no warranty is the last thing that someone wants after their last item JUST broke, and I have no idea why warranty companies would think it's acceptible.
]]>They're unaffected.
]]>A month ago I received all kinds of bankruptcy forms from the bankruptcy court asking if I had any claims as a creditor against Circuit City.
]]>Circuit City updated their website and the liquidation is supposed to start on 1/17.
Also, it may not be much of a consolation, but HHGregg is accepting Circit City gift cards until 2/1...found that here: [tvlampsnbulbs.com]
]]>@cuchanu: That's exactly Ben's point. Most liquidators, mark up inventory to absurd levels and then start discounting it. Ignorant shoppers see a $1000 Netbook (not notebook) on sale for $600 and they think they've hit the jackpot. Once the sales actually make something worthwhile to buy, the stores are mostly picked over. So, unless you've got a lot of time to kill to monitor the stuff you want, its not worth it.
]]>Reading the story about the liquidation on Cleveland.com (Cleveland Plain Dealer)..generates an ad for Circuitcity.com.
Hilarity ensued.
]]>Question for advise here. I made a purchase in September of last year at CC. And the CC Rebate was $10.00 I never received my rebate check In early December I called the 800 number to see what was going on. They told me I didn't qualify for the rebate, even after following every step to the letter.
In Mid December I received the $10.00 rebate check. It's issued by CC and not a rebate company. I still have it. Now, should I deposit the check today or tomorrow? or just call it a loss. If I deposit the check and has no funds I'll get dinged with a bigger bounced check fee from my bank!
What can I do? losing $10.00 is nothing I guess. a $35.00 bounced check fee is something.
]]>@Snarkysnake: Bravo. You deserve a gold star.
]]>Note to self - Never sign up for any paid loyalty cards from retail stores, because they may close and for other reasons as well.
]]>Some of those deals look pretty good.
]]>@cuchanu: I wish this would stop happening. There was an electornics store liquidating back in the day, so I went in hoping to get some good deals. I was walking around checking prices on www.froogle.com with my phone, and everything was way more than the lowest froogle price.
But a Virigin Megastore went out of business too, and I got a lot of CDs and DVDs for at least 50% off. So at least sometimes stores liquidate correctly.
]]>That's the Canadian CC right? The FAQ at work says they are unaffected.
]]>Assurant Solutions owns the warranties. You'll have to call them for any service, since your TV is above 25" you qualify for in-home service. I'm not sure of their number off the top of my head but it should have been included with your warranty paperwork.
]]>Can anyone help? Im worried as hell.
]]>Q: What will happen to all the slacker retards that push worthless,overpriced warranties on trusting customers ?
A: They will now be placed in customer service jobs with wireless phone carriers,cable companies and online tech support for Dell.
Q: Did the CEO's shortsighted,greedy decision to broom all of the experienced ,mature sales staff have any bearing on the neccessity to liquidate ?
A: No. Following liquidation,CC's labor costs as a percentage of sales will be lower than ever.(Zero)
Q: What will happen to my investment in Circuit City stock after the liquidation ?
A: Your stock certificate makes an excellent media for wiping up stubborn oil spills in your driveway.
Q: Will prices actually be HIGHER now that the liquidation companies that have been hired to do the job are a bunch of dishonest crooks that would sell their grandmother for a nickel ?
A: Good question. Prices will enter a fantasyland ,"through the looking glass" phase that makes you wonder if the new owners are smoking crack.
Q: So ,Mr. (or MS.) Snarkysnake ,if that is your REAL name, these "liquidations" have become a regressive tax on the stupid and uninformed who believe that just because they call it a liquidation,it must be a screamin' deal ?
A: No need to get personal. That is exactly what I am saying.
Q: Is this FAQ almost finished ?
A: Nope. One more.
Q: I s the CC bankruptcy and liquidation a symbol, a metaphor , if you will, for the overall malaise sweeping the country in the midst of the current financial crisis ? Does this mean that capitalism itself is on trial in the eyes of the world ?
A: Did you come up with that question at Starbucks or what ? Hell no. This is just a shitty company that was run into the ground by stupid,incompetent management. No deep truths or fancy explanations. They just screwed the pooch.
]]>@illtron:
Dammit, I knew I should've edited that before I posted it.
@illtron:
At most of the sales that I've been to, they also start seeling the fixtures twoards the end (when there's nothing left to stock them with). My husband got some nice shelving units from GoodGuys for his product. And we got a wicked cool TV stand for about $20.
Circuit City announced today that they are unable to function under bankruptcy protection and are going into liquidation. This means that if you have bought a warranty FROM Circuit City directly, you will no longer be able to get service at the store - you will have to call the insurer that underwrites your Circuit City Advantage plan.Fortunately, you can still protect your Circuit City purchases with a warranty from SquareTrade. Coverage is available for any item that you've purchased or received as a gift from Circuit City in the past 90 days.
If you purchased a Circuit City warranty and would rather get a SquareTrade warranty, you can cancel your Circuit City contract for a pro-rated refund by calling 1-800-555-4615. See your City Advantage contract or the Circuit City website for details.
It doesn't actually say that you're out of luck, but apparently I should want to buy SquareTrade warranties for all my Circuit City purchased items because "you will no longer be able to get service at the store". It's a rather sleazy approach.
]]>Now, bring on the red heads with cleavage!
]]>It was stolen.
]]>What happened to that article teaching me how to steal stuff?
]]>"Status Detail: Your rebate has been entered and is scheduled for final processing."
Should I worry?
]]>