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Keep talking...I'm listening
November 7, 2008 2:57 PM
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Awww....I had one of those little telephones when I was a kid. When you'd pull it with the string it would make all kinds of chattery noises.

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battra92
November 7, 2008 6:06 PM
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@caholla: It's funny because we had that phone as a case study in test marketing. The first kids to play with it were dragging it around by the receiver since they didn't quite get the concept of a phone. Because of this the mechanics, noise, wheel and pullstring were added.

That's if I'm remembering my marketing class correctly. ^_^;

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aloe vera
November 7, 2008 3:31 PM
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@caholla: I, too loved my chatterbox phone. I have the newer version for my daughter, who loves hers just as well!

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Nighthawke
November 7, 2008 3:25 PM
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@caholla:
I drove my folks nuts with that little chatterbox, yanking it all over the place until the wheels fell off.
My folks said I chewed them off. Considering my pretensions to gnaw on things as little brat, I was not surprised.

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Dead Wrestlers Society
November 7, 2008 3:01 PM
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@caholla: so did I! They were very cool.


I just wrote a complaint letter to the head of Toyota and a higher up at Bridgestone/Firestone. I went old school and wrote letters.

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Random_Name
November 7, 2008 3:12 PM
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I've had a lot of success reaching Verizon executive customer service. To give you some background, I was unable to pay my Verizon OneBill account online and had spent about 10 hours waiting on hold over about 3 months trying to get the issue resolved.

I emailed Verizon executive customer service and received a phone call within an hour and a half to confirm that the issue was being worked on. I received an email follow up as soon as the issue was resolved (~3 hours later). I wouldn't recommend using executive customer service unless regular customer falls through, but it is certainly an effective technique.

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in2insight
November 7, 2008 3:58 PM
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The T-mobile link returns \"nothing\"...

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tom2133
November 7, 2008 5:12 PM
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@aloe vera: Please tell me it's still a rotary phone though.

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magic8ball
November 7, 2008 5:25 PM
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@tom2133: It probably is. We bought one for our kids within the past five years, and it is a rotary model - the only rotary phone my kids have ever seen, or probably ever will see. And it still makes the little chattery sound when you pull it, and the ringing bell sound when you \"dial.\"

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Amy Alkon
November 7, 2008 5:29 PM
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You guys rock. Thanks yet again.

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Rhayader
November 7, 2008 9:09 PM
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Whts th vr/ndr n hw mny tms w wll s ths sm bsc pst tdy? 5 r s?

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sillyfish
November 7, 2008 11:10 PM
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I don't want to be confrontational, but I'm imagining what it must be like for the executive assistants you would be calling.

To pick a name a company at random, imagine you are 'Wendy', the assistant to the CEO of WaMu. Your boss is desperately trying to prevent the bank's collapse. You have been working 14 hour days preparing reports and scheduling meetings to help him save the company.

None of this is your fault. You haven't seen your kids in weeks. You are tired, and some guy is yelling at you over the phone about a $20 service fee he doesn't want to pay.

I am sure these numbers could be really useful as an absolute last resort. But I can't help feel that they will be used by a lot of angry schmucks with an inflated sense of entitlement.

$0.02

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tararae
November 9, 2008 4:19 AM
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unfortunately, the sears info useless. i worked for sears teleserv in alabama. there are two call centers, one in alabama and one in colorado, i believe. the 'executive customer service' line routes to the same people who answer the regular 'national customer relations' line. if you request executive customer service, you simply get sent to another person at another cubicle in the same room. the customer service rep gets a recording saying \"executive executive executive\" before the call picks up, telling them to greet the customer differently. as a matter of fact, during training, we were told that when an executive call came in, to make the customer believe you were sitting right outside of alwin lewis or eddie lambert's office. the rest of our 2-week training was creative ways to tell a customer \"no\". there were a few occasions when a customer i had been speaking to requested 'someone in corporate', so i transferred them back to the queue, only to answer their call again as an \"executive\". in cases such as that, we were instructed to attempt to disguise our voice.

as for the 'executive letter' someone mentioned on the original sears post, those also go to one of the call centers. on slow days, some of us would be pulled away from the phones to answer letters and emails.

sorry for the long post, but i just had to correct some info for you all.
and as a side note, my 4 months at sears teleserv was absolutely the worst job of my life!

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dweebster
December 31, 2008 5:55 AM
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@tararae: That pretty much explains in a nutshell why Sears has the reputation that it has...

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RedwoodFlyer
November 9, 2008 9:36 AM
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Not to be a nitpick...but Skybus doesn't exactly exist anymore!

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BlazerUnit
November 9, 2008 4:15 PM
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@caholla: This former youngster growing up in 1980s rural Alabama had one of those too. Come to think of it, I had a lot of Fisher-Price toys: I had a real working FP record player for all of my See, Hear, & Read books. Also there was this play radio that played Hickory-Dickory-Dock, which I'm sure is still in storage somewhere.

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joecartoon22
November 20, 2008 4:36 PM
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where is fidelity's number....

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magnoliasouth
October 2, 2009 11:30 PM
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I would almost be willing to PAY to get Mediacom's info. I hate that company and have had nothing but issues with them.

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