Ron Siegel, co-owner, told the Journal they have traced the rocks back to a shipment of raisins they received from Hillcrest Foods, a food distributor. When Pigs Fly has since sent the shipment of raisin back to the distributor.
The raisins were traced back to a Chilean company where an older method of drying grapes is used. This old method dries the grapes in between the rows of vineyard. While this method works well, it does allow for more contamination by small rocks and other foreign materials.
When Pigs Fly Inc. did offer compensation for the loaves of “rocky” bread. Siegel said Snyder originally wanted five loaves of bread shipped to his house in North Reading, but a compromise was reached, and Snyder was sent a $5 check.
Snyder is not bitter about the situation. “I have nothing bad to say,” said Snyder. “I am sure this is an isolated event.”
Oh well, we're glad they worked it out. That must be some tasty raisin bread.
Rocks in raisin bread traced to Chilean company [Wicked Local](Thanks, R Interger !)
crazy
]]>Also, rocks in bread.
]]>I am a little surprised by the bakery's offer. Usually, the best way to deal with your own "mistake" is to grossly over-refund. This guy only wanted 5 loaves of bread, which he traveled pretty far in Boston terms to get in the first place. Give him so much bread he has to share with his friends and make him a big advocate of the bakery that he comes back for more. Of course, he lives too far away (unless he works in the neighborhood) to drive much business, but it would have been much better publicity that giving the guy $5 to refund his bread purchase.
]]>More than likely a disgruntled employee put rocks in the bread on purpose. I would report the incident to the police.
]]>Accidents happen and the reason our sue happy nation is just that is because people get their panties in a bunch when someone makes a mistake.
]]>If this guy was sold bread with rocks in it, I think five loaves as a replacement is more than reasonable based on what was put at risk because of it.
]]>Rocks AND raisins = fiber!
]]>Maybe these were replacements for raisins and maybe the hoped no one would by the loaf.
]]>Have you noticed that goofy business names sound really weird when included in a sentence such as "When Pigs Fly did offer compensation..."? This bakery is only a few doors down from "Kickass Cupcakes" [www.kickasscupcakes.com] which must sound great when included on a business application or a summons. Davis Square corners in the market in odd business names.
]]>"Caution: our raisin bread may contain Chilean Sea Pebbles. As always, this product remains nut-free."
I'm really partial to this apple raisin bread my wife's been bringing home from the grocer's lately... but it would be heinous if I bit into a rock. OP's lucky he didn' incur dental work.
]]>If this particular company uses a method that involves grapes being put in dirt, the least they could do is lay down some mesh wire first and then place the grapes on top.
]]>This does seem like something of a non-story: The company made a mistake and compensated him adequately. Now, if he'd chewed the rocks and destroyed his teeth and the company offered him $5, THAT would be remarkable.
]]>Why is it that no matter what the post is about, there are always several people who insist on commenting about the fact that they never use/liked the product/company in the first place. If the topic doesn't apply to you, why bother posting?
]]>That being said, it takes balls to just request X number of product for compensation.
]]>I can see asking for compenstion, but I'm not sure the request for more product makes sense. You get a loaf of bread with rocks in it, so you ask for five more? I'd ask for the cost of the dental work.
]]>$5 is fine. One loaf, fine.
]]>Wow, Mayorbee... too much.
]]>Probably not him though. I agree mbordenkircher, raisins are totally gross. I'd rather have rocks.
]]>Well sheesh, if it was just rocks and he didn't eat it, just give him a new loaf. Five free loaves? Maybe as a gesture of goodwill, but I certainly wouldn't have the temerity to ask for that. $5 is adequate
]]>