![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-496434-100x100.png\")
Great! Except the website seems to be down already!
Great! Except the website seems to be down already!
Take the hyphens out of the name and it'll work.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-192768-100x100.png\")
I'll stick with dialahuman.com. Those flashing things at gethuman are making me ill.
![\"user-pic\"](\"/css/images/default.gif\")
Where was this list 2 hours ago :( Just had to suffer through DTV's annoying automated system, which doesn't recognize 0 as a dial out, and nothing I said would connect me.
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-263779-100x100.png\")
@Darascon: Not having ever called DTV, I'm not sure if they use voice recognition prompts and whether or not that is what you are referring to. I have found that with AT+T and BofA, if you let loose a profanity filled tirade it will quickly connect you to a live person. That operator probably has advanced warning that the inbound caller is evil, so I go over the top nice when they answer. Good times.
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-350350-100x100.png\")
@Darascon: I had the same problem with virgin mobile, I had to play a game of trial and error with the automated system to get to a person.
This rules, places try to save money by shifting the cost of a person routing it to having you spend 20 minutes on hold going through a not-so-smart system.
![\"user-pic\"](\"/mt-static/support/assets_c/userpics/userpic-1161-100x100.png\")
I'm glad there's a place to get these numbers, but at the same time it's really sad that so many companies seem to treat their life blood - the customer - like an annoyance. I'd like to see companies start something called CUSTOMER SERVICE, and make commitments to providing helpful, intelligible customer service reps that we get when we dial ONE phone number, not after wading through dozens of prompts.
If companies realized how important simple HUMAN interaction is to customers, they would do it. Instead, we have to deal with the \"push 1 for...\" hell we have today. Maybe if these companies put more into providing real service, they'd see better business results and happier, more satisfied customers. It's really not difficult.