—>Having trouble with your Starwood hotels experience and regular customer service not helping? This guy might. After all, he founded the place.

Barry Sternlicht
sternlicht1@starwood.com
203-422-7800

UPDATE: Barry has since left the hotel so here is some other contact information you can use: apguest.forum@starwoodhotels.com customercare@starwoodhotels.com Corporate Customer Service C/o Starwood Hotels & Resorts Worldwide, Inc. 800 Talbot Street St. Thomas, Ontario N5P 1E2 CANADA starwood.preferred.guest@starwoodhotels.com fax: 519-633-8557 research@starwoodhotels.com guest.forum@starwoodhotels.com Starwood Hotels & Resorts Worldwide, Inc. 1111 Westchester Avenue White Plains, New York 10604

Don't forget to be polite, professional and concise. Use this post as your guide.