United Even Messes Up When It Fixes Mistakes

—>John finally got United to pay for the car he had to rent when the airline flew him to the wrong airport over nine months ago. In classic fashion, their refund invoice has a big typographical error. Airlines, even when they get it right, they manage to get it wrong.

From ConsumerReports.org:

Post a comment

Comments:

25
Expand All
Collapse All