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Why isn't PETA complaining about the obvious animal exploitation painted on the tail of this aircraft?
Why isn't PETA complaining about the obvious animal exploitation painted on the tail of this aircraft?
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At least from the press releases, Frontier seemed to be like a business who wanted to at least try for customer service before burning up altogether in their bankruptcy proceedings.
It's still going to get ugly though.
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Frontier has always been customer focused.
I don't get this story? Frontier have filed for Chapter 11. It's what the big legacy carriers do all the time. Frontier are still in business and taking bookings.
I just flew Detroit - Denver this morning. I still see professionalism and great service from the staff and crew- even after reading they've just taken a pay cut.
A FA was riding back to Denver on the seat in front of me and she was coureous, outgoing and almost too nice for 6am.
So hopefully they'll pull through - there is a lot of hometown pride in Frontier and I think the city and the employess are all pulling for them to suceed.
james...
Maybe some info about Frontier's planned route cancellations would be more useful with such a titillating headline so as not to terrify every Frontier ticket holder into thinking they might be stranded.
For the record, Denver-Missoula was a new route that was planned but they decided to not to go ahead with it. Service to Sioux City, IA was discontinued last week. Service to Jacksonville, Little Rock, Memphis and Tulsa will end later this month.
A little bit of research revealed this about Frontiers Chapter 11 filing:
\"The low-fare carrier said it was forced into bankruptcy after its principal credit card processor said it would begin withholding a greater share of proceeds from ticket sales.
The Chapter 11 filing in U.S. Bankruptcy Court in New York prevents the credit card processor from increasing its \"holdback,\" Frontier CEO Sean Menke said.
\"Unfortunately, our principal credit card processor very recently and unexpectedly informed us that, beginning on April 11, it intended to start withholding significant proceeds received from the sale of Frontier tickets,\" he said.\"---from aviation.com
Once again, credit card companies save the day...
Charlie the Cougar tried to kill me. I've flown once on Frontier, and my plane caught fire in the cockpit at 33,000 feet. Electrical short. The pilots extinguished it and landed in Oklahoma City (a bustling metropolis of air activity). I barely got to my destination in time (was traveling for business...). They gave us our money back on the flights with no questions asked. So, this doesn't surprise me. Good customer service...but Charlie scares me.
I work for Republic Airways, we own some of the planes frontier uses.. we have a code share agreement with them.
Since they've filed for bankruptcy, we're suing them for $260,000,000. Its out there in the media.. but not many people know how hard its hitting them. Also, an internal letter hit the net from Frontier's CEO talking about major pay cuts and begging from vendors to cut prices so they can hopefully make it through this...
No chance in helll...
I like Frontier. I don't know what he is complaining about. He got rebooked onto United no problem. They can't just automatically rebook everyone to other airlines because of capacity issues and altering travel itineraries might not work for a lot of people.
considering the alternatives in the airline industry Frontier comes out pretty fine as an airline. Rule 240 is always a great thing to pull out, but as with many airlines, you have to \"ask for it\".
First Data Corp is the credit card processor that is increasing it's holdback. It's probably happening to a lot of the \"low cost\" carriers with oil rising as it is.
I hope they make it, I have too many miles with them to lose!
Booked on Frontier 07/24/08 SNA to Denver, so I am pulling for them to get through these tough times. Also, I have always liked Frontier, and their focus on customer service.Cliff
Surprised the refund didn't come with a free rowboat