Comments for Contact Information For Chase CEOs

Contact Information For Chase CEOs

2008-05-22T19:30:00Z

Here's the contact info for the CEOs of major Chase divisions:

]]> Chase Executive Management Hierarchy
Jamie Dimon Chairman & Ceo
Phone: 212-270-1111
Fax : 212-270-1121
E-Mail Address: jamie.dimon@jpmchase.com

Charlie Scharf CEO Retail Financial Services
Phone: 212-270-5447
Fax: 212-270-5448
E-Mail Address: charlie.scharf@chase.com

Gerald A. Smith CEO Credit Card Services
Phone: 302-282-3100
Fax: 302-282-3939
E-Mail Address: gordon.smith@chase.com

Marc Sheinbaum CEO-Retail Auto and Education Finance
Phone: 516-745-3838
Fax: 516-745-4040
E-Mail Address: marc.x.sheinbaum@jpmchase.com

David B. Lowman CEO Home Lending
Phone: 636-735-2121
Fax: 314-256-2800
E-Mail Address: david.b.lowman@jpmchase.com

(Photo: Maulleigh)

Comment from lacubsfan on 2009-08-27

2009-08-27T05:12:07Z

@VachelCincinnatus: Instead of doing that, open another credit card account and do a balance transfer.

Comment from olderbudwizer on 2009-07-14

2009-07-14T17:56:14Z

@KMan13 still wants a Pontiac G8: I read they were doing that, so I contacted their Exec Cust Care group. They lowered my APR on existing balance but wouldn't change it for new purchases. I accepted, but have since escalated this back to ask why I can't get the lowered APR on new purchases. Wtg for reply, expect it this week.

Comment from Anonymous on 2009-07-02

2009-07-03T02:02:08Z

Chase recently hiked my payment from $330 to $850 by increasing the payments from 2% to 5%. They refuse to allow me to "opt out" which means we are considering filing bankruptcy as we will never be able to make the increased payment. We have never made a late payment, are not near our limit and we have not added to the debt since making the balance transfers on the account.

Comment from Anonymous on 2009-06-12

2009-06-13T02:32:30Z

hey guys -- My wife didn't receive her statement and was charged a 30 dollar late fee for not paying her balance on time. She called customer service twice speaking to a customer service rep and a manager. Neither would do anything to change the fee as it seemed like an honest mistake. She has never been late in the past.

I was so ticked, I called Gordon in the morning and by the end of the day the charge was reversed! Its amazing how this works. Definitely definitely definitely call these people if you have a legitimate dispute of a charge. It really helps! Thank you consumerist!

Comment from KMan13 still wants a Pontiac G8 on 2009-06-05

2009-06-05T13:01:22Z

using these for an EECB tomorrow for some credit card fees.
thanks!

Comment from Anonymous on 2008-12-29

2008-12-29T19:38:57Z

I need an address to send a letter to cease all calls to my hiome from the collectors at chase credit card... does anyone have one? I am getting 15-25 calls EVERY DAY and Itell them the same thing over and over... I need help making my payments...

Comment from OsbornKaplode on 2008-10-02

2008-10-03T01:09:28Z

Thanks for the contact Info. I have had pretty good relations with Chase Bank USA, NA. I have 3 chase chase cards 2 of them carrying balances at 2.99%. The third card I disputed a charge on it, Chase sat on the dispute for 4 months and is now trying to make me pay the dispute completely ignoring the FCBA laws that govern them. The have been a nightmare at best. The have been totally arrogant and very uncooperative. They refuse to provide information as the the investigation they never made. Federal law on FTC website states if creditor fails to follow the rules of the law the obligator owes none of the disputed amount. Chase refuses to abide by the law. The OCC.gov regulates national banks, that is where you send a complaint. Google FCBA and FCRA read the brochures. One way to protest is to send a letter stating facts as to why you are not making a payment. Do that on the receipt of the statement, you only have 10 days. Doing this they must tell the credit bureau that you refuse to pay a disputed charge. If they fail to do that they are in violation of the FCRA.

Hope this helps any of you that are having problems. Well now I have more email and FAXES to send off plus some phone calls, LOL

Comment from The Marionette on 2008-05-23

2008-05-23T08:54:07Z

Chase. LOL! Every morning when i have to drop our store's deposit off at chase they always hassle me to get a checking account there. And since they won't stop bugging me, I started bugging them by making them promises that I'll be back later in the day to open up an account. Then i laugh.

Comment from vancedecker on 2008-05-22

2008-05-23T04:10:55Z

OMG, wow, whoever did this, is there any way you can post Sprint's Contact information?

please...... :)

Comment from turi319 on 2008-05-22

2008-05-23T01:45:19Z

blowman heehee

Comment from Ken on 2008-05-22

2008-05-22T22:19:56Z

Chase is offering me 5.99% APR. I tried to get my other card 7.99% down to that rate and they won't let me.

They gave me a combined 62K credit line on those two credit cards.

I have filed a few disputes, but other than the hassle of filling out a form, they are pretty good.

Overall they are pretty good.

Comment from Streakist on 2008-05-22

2008-05-22T22:13:35Z

Some guy in India offered to lower my 26% APR by a pathetic 1% even though I have a great credit score and a make good money.

Thanks for the info Consumerist I let you know if this contact info gets me anywhere.

Comment from Boatski on 2008-05-22

2008-05-22T20:38:14Z

I like their credit card service, but they aren't willing to lower my 20% apr card >.< I've spoke with gerald also.

Comment from unohoo on 2008-05-22

2008-05-22T19:51:30Z

Thanks!. I have a couple of credit cards with them and have had excellent service to date--including prompt support in a dispute that they found in my favor within a week of my mailing the paperwork--but it's always good to have this info available.