Cooks should not assume that all people that send food back are out to get a meal for free. That is up to the manager to decide and that is why there is a manager. What right does a cook have to be judge and jury to decide this. Food tampering is a severe criminal act. I have learned to treat people as you would like to be treated yourself. Maybe this cook would like hair in his food.

I feel sorry for this customer I imagine he gets sick every time he thinks about this. If this cook has a sick enough mind to do this he may have a STD. This costumer runs the risk of contracting it.

To set the record straight Kevin was the one that got the pubic hair in his food not a facial hair. Read the Milwaukee Journal/Sentinal report on 2/28/08 go to JSONLINE.com to read this.

As wrong as this is, this is why I never dine out anymore with the friends of mine who insist on "sending things back" if they aren't exactly freaking perfect.

I used to have a friend who would complain and send back EVERYTHING. I'm not sure what her goal is, but I'm sure several things she got back were a little more "well done" than she asked for.

@statnut:

Really? Never would have guessed it. I mean, your post seemed sooo sincere.

ugh. i can't believe i just made that joke.

and either way I don't want someones hair in my food, I don't really care what part of their body it comes from, I prefer hair-free meat.@Captain Sassypants:

And to everyone who's calling the headline overly dramatic, pubic hair is technically any hair that doesn't come in until puberty so, yeah, his nasty goatee-steak qualifies as pubic too.

i worked at taco bell when i was in high school. we goofed off to make time go by quicker but i can honestly say we never messed with peoples food. even the rude customers who treated us like crap. i dont think its fair to put all people in the food industry in the same category as this disgusting pig. there are idiots in every industry. thank god this man got caught.

I scanned the comments looking for the reference.

In any case, if you've ever seen the movie, the main point is "Don't fuck with the people who handle your food" I worked at a Ponderosa for two years, and it's crazy what the cooks will think up if you piss someone off who's working the floor.

My favorite trick was when one of the cooks ran a steak through the dishwasher after the customer told the server she would have been better off having sex for money. She served him the dishwasher steak and reported the sexual harassment to management after he ate it.

yep, that seems to be common whenever they are talking about someone doing something disgusting. Because being low paid means it's ok to cause a health risk or tamper with someones food...perhaps it's that kind of attitude that prevents them from getting a better paid job? @lorddave:

@snoop-blog:

good to know!

most restaurants don't do criminal background checks. as a former manager, what we were told to do in an interview is to tell them everything looks good, we just need to do a background check first, now before i do, is there anything on there you want to tell your side of the story on first?

you basically are trying to scare them into telling you about anything on there so you don't have to spend the money to actually pull one. i have a friend whos a convicted felon, who alwyas lies about it on applications, and never confesses them either, on the chance they won't pull one.

Well, thanks to the fact he's on charges for a felony. If he's convicted it'll show up on his criminal record. That will effectively keep him from working in the restaurant business ever again. No restaurant owner would want exposure to that kind of liabiliy. That would be a slam dunk lawsuit if a restaurant knowingly hired an individual convicted of inserting forein objects into food who continued his doctoring spree.

this is why one should shave their pubes. its the thing to do now anyway, right?

and texas roadhouse hates us for our freedoms.

You can't mix Mexican with Continental!

@bluewyvern: dude what headline isn't trying to mislead you? even the ones that say "geek squad fast, knowledgeable, and ethical" are misleading you. being good at it is kinda a job requirement. not too many papers want you to make a headline to sound dull and uninteresting. that kinda defeats the purpose.

Oh! You mean you didn't ask for the Clarence Thomas cut? My mistake.

@synergy:

Get CSI in here stat! I am sure that an electron microscope, some luminal and a black lite will answer all of our questions.

@deserthiker: ...and if I find a noodle in here, I'm not paying for this either!

@bluewyvern: One steak had facial hair. A second one had a hair that the cook claimed was pubic hair. SO. The article states one steak had facial hair and a second steak had pubic hair, according to the cook. Whether or not it was pubic hair, who knows. There should be follow-up or clarification on that point. Unless the co-worker prevented the second steak from getting served, but either way it could've been kept as evidence even if it wasn't actually served, the guy had the intention of sending it out before he went and blabbed about it.

"A coworker of Kropp's says in the complaint says that later on that night, Kropp took a second steak, put hair in it, and told his coworker, "these are my pubes.""

Seeing as not even the original article elaborates on whether or not this part was true, I don't think it's necessary to call the headline "sensationalist."

It's disgusting either way.

I've worked in kitchens and only the sickest bastard did crap like this. Once.

Ah, yes, the ol' Steak-n-Floss special.

Got to tell you, I really enjoy "Bearded Clams"

It was facial hair, he only called it pubic hair.

If you wrote all your headlines based on the subjects' claims as opposed to what was actually going on, Consumerist would be full of articles like "Geek Squad Fast, Knowledgeable and Ethical", "X-Box Solid, Lasts Forever and Ever", and "Comcast Makes People Happy".

Best way to manage your risk is to avoid those places.

My parents love going to that restaurant where that happened. I was at that one once and wasn't that impressed. I don't need to go to a place where the waitstaff takes time out from giving me my food to do some stupid dance. I wonder if they'll go back after hearing about this. I know the guy is gone, but still, doesn't really say much for the people they hire, or that I went to school with for that matter...
BTW, it's West Bend, WI. Not West Bend, Milwaukee. West Bend is about a half hour or so northwest of Milwaukee.

Some chef who had his potato slices returned and insulted by a patron. So in his plot for revenge, he cut them extra thin, fried them, and then caked them in salt. They were an instant hit!

Anybody that watches AFN should know what I'm talking about. As bad as some of the commercials were, it was almost like the History Channel.

I think if people knew how common things like this are, they'd eat out a lot less--I've heard some pretty bad stories from my friends. Then again, my friends are douchebags.

@RogueSophist: @Rectilinear Propagation: That was my initial thought, I just wanted some confirmation before I went off on an incorrectly-directed flame-bomb rant.

@RogueSophist: that's how I read it too, I don't think he was defending the cook

Just because you get poverty wages doesn't mean you automatically lack pride in your job.

good one. I believe you got the first..customers fault comment...and definitely why would you get strangers pubes when you can have your own?@statnut:

Normal people who are underpaid might work slower or sloppier but they do not put body hair into food. This is the behavior of someone who is either a nut or an unbelievable asshole.

Mmmmm, just like mom use to make.

Well, maybe it was delicious. Didja ever think of that?

He should be forced to eat steak with someone else's pubic hair.

Is his name Kropp or Koop? I'm confused.

@kublaconsumer: Are you defending him? You need to elaborate.

What in the hell is wrong with people?!

@zibby:

This is why I don't fly

Ummmm, OK.

No, wait, Huh?

Now I know where the kitchen staff of Shenanigans wound up.

Whoa... At least it didn't have any "Special Sauce"...

That was sarcasm, FYI.

Hope the cook gets the maximum.

This is why I don't fly.