(1) Call 1-800-264-0002 and wait for the "press 1 for California and Nevada" option.
(2) Ask for dry loop service - get transferred (to retention?)
(3) Ask for dry loop ... "that'll be normal service rate +$10/month ($30 + $10 for me) and we'll have to send someone out there to set up a dry loop jack which will cost $200. ...
OR
... "I can offer you our measured rate phone service ($7.28/month) and you can keep your current internet connection price ($30/month)" "Also, I can offer to take $5 off your phone service each month for the first year and 50% off your internet service for the first 6 months"

So, the price for internet service (3.0mbps) and phone (measured rate) will be:
$17.28/month for the 1st 6 months
$32.28/month for the 2nd 6 months
$37.28/month after that (unless I can get another, better offer).
*No contract required, "month to month"

I was previously paying $38/month with a "lifeline" (cheap phone line) but that wasn't an option anymore because I didn't qualify ... so the bumped the phone line from $7/month to $27/month ... my bill before this call was $57.50/month.

$57.50/month --> $17.28/month ... wow.

1. Just called 1-800-264-0002
2. Pressed 2 for residential service
3. Told them I wanted to switch my service over to DSL Direct
4. It took about 5 minutes and they gave me a new account number
5. I was told that I would need to call tech support at 1-800-722-3755
when my service is transferred and re-register my account since everything I
currently have is tied to my phone line, which is now going to go away.
6. Now I'll wait until next Thursday to see if they can make the switch
over painless...

I'll be paying $43 for 3Mbps (there is a $5 fee for having dry loop). They did ask to check my credit to see if they need me to give them a deposit. I have no credit but I've never been late on my rent, utilities, or my AT&T wireless bill. I'm not willing to pay a deposit to avoid Charter's price hike.

@RottNDude: I'll definitely be doing that speed test after I get my equipment. But if I get 1.5 and it doesn't hinder what I do in the Intertubes I will tell them to change my bill instead of my speed.

@APHEX242: actually there is a 3month hold time for your old email address. once your new acct (AT&T actually calls it DSL Direct service)is already active, call the DSL Billing department, ask them to "release" the old email address (only the Billing dept can release old email addresses) and have them do a PPP Swap so you can have your old email address back...

However, I ran a speed test - I was only getting 1.5Mb instead of 3, which is what I had before and what I'm paying for now.

Called tech support - apparently the modem was provisioned correctly (it even showed connected at 3000kbps) but they only built me for 1.5 on the remote side.

Intentionally scandalous, or typically inept? Run a speed test once you get your new dry loop, folks! I'd be curious to see if they're pulling this crap with anyone else.

I live in a little town in IL btw.

What a nightmare. I'm on the phone with them now. There wasn't an option for Georgia. No one knows who to speak with about this.

Having never commented on this site, and recently wrapping up a dry loop account with AT&T, all I can say is DO...NOT....DO THIS. Any kind of contact with customer service or billing was a hellish experience of multiple transfers and usually each call amounted to about an hour on the phone. Apparently AT&T offers a product they do not have the support staff in place to handle. Most reps I talked to were simply blown away that AT&T offered DSL with no phone line and had never even heard of it before. Needless to say I was transferred several times before someone assisted me and it seems like it was a different department each time. The service itself was good, but I don't recommend this if you don't like spending a lot of time in phone tree hell.

For <$10 a month, no thanks. Not worth the hassle.

I talked to AT&T today and I will be getting rid of my voice line next week and going for the Dry DSL. She said NO TAXES, which I find hard to believe. The also gave me a new DSL account number instead of a phone number which is required when you call for any kind of service.

that building is awesome!

@jermscentral: Actually, the Skycam is in HD now.

"naked dsl" & "dry loop" ..... sounds a little disgusting.

Nice work on the Naked DSL tho...sounds like a viable option to get rid of my Comcastic Internet now which I only hate due to who provides it. I use DirecTV, so it would complete my quest to live a Comcast-Free life.

I think it's time for Nashvillans to rename their tower to something more fitting of its current owner.

I'm suprised that there isn't a giant flaming eye between those two spires searching for the one ring, the ring to rule them all

You know, you could save all the hassel of the phone system by hitting up your local ATT authorized retailer. Your local independent agents will jump through hoops to help you with getting dsl and they have easy access to ordering DryLoop dsl.

If this gets out too much & too many people start signing up.... there there will be a change in the hoops people will have to jump thru to get it (meaning 10 times harder than before).

nice photo by the way, goes along with the deathstar from 'Giz

slickdeals has a pretty comprehensive topic dedicated to the "dry loop" dsl and more info about what it is exactly

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