Rick points out, "My problem is that AT&T isn't communicating anything—I would be strung up at work if I handled major outages this way."
(Thanks to Rick!)
I live in Evansville, IN (right near where KY, IN, and IL meet) and do field work for a bank. The cingular/att celphone that dispatch gave me could receive text messages and i could make calls, but no one could call me, none of our branches in Kentucky had long distance, and two of them had dead data curcuits.
We had a huge line of winter storms roll through, and from what an ATT tech told me, a large fiber line went down, and a piece of fiber routing equipment was destroyed in a fire. Murphy's law in action.
]]>Have no idea if this is related , but at about 4 am central, my dialup internet connection (dont laugh) dropped me & I couldnt get oneline for hours (I eventually gave up & went to bed). I use vtisp.com (based in Vermont I think) as my isp. & never had a problem like this before.
]]>It was up and down all day in philly, nj and nyc as well..
I work at an ATT store and we only found out because we called in to generate a ticket to have the techs look at our problem.
]]>So there.
]]>although i would appreciate a free text explaining why my phone went down ...
]]>it'll be around $0.64 if you are using the $60.00 tethering plan, is it really worth the effort? I'm all for consumer rights but to throw a fit and complain about wanting a credit back on a network that isn't perfect and is going to go down from time to time is just pathetic. Do you call the electric company for a credit when you have a power outage too?
]]>Here in Madison, WI my Edge connection (GPRS) has been down all day. It was flaky yesterday as well. Just checked and its working again! Woohoo!
]]>Our company was told service would be restored by 2pm CST and it appears to have been. No data service was available -- had 22 messages on my Moto Q after it returned.
]]>In Bethesda and DC all day with no problems. Hopefully it won't follow me home tonite.
]]>From our ATT rep:
Update:
Valued Customer,
This e-mail is to inform you of a network problem that MAY affect your Mobile Service.
Trouble Ticket Number: TT000006071127
Severity: 1-High
Description of Issue: Degradation of GPRS/UMTS service
Location of Issue: All Regions; All Markets and surrounding areas
Start Time: Jan 31 2008 05:41 AM PST
Symptoms you MAY experience: Some customers may experience gaps in coverage or difficulty connecting to the network.
*UMTS data connections are failing for ISP.cingular and WAP.cingular
Estimated time of repair: Unknown
Technicians are working towards resolution as quickly as possible. We apologize for any inconvenience that this may cause. Thank you for your patience as we work towards resolving this issue. If you have any questions, please contact Enterprise Technical Support at 888-334-3787+PIN for more information.
]]>ha! that picture is hysterical.
]]>No ETA given, and this a week after I dumped Verizon. I think it's Karma.
]]>My CrackBerry hasn't received an email (Chicago) in hours. I called AT&T. They said they were investigating, but I don't know if they "were taking it seriously."
Then again, no emails isn't necessarily a bad thing.
]]>The CSR I called said it was actually nationwide and affects both the EDGE and 3G networks. She also said there was no ETA at this time.
]]>I can confirm that at the very least the Edge network is down. I haven't been able to screw around at work on my iPhone all day!
]]>