tag:consumerist.com,2010:/1/tag:64.14.177.195,2007://1.335448- 2010-01-09T04:35:38Z Shoppers bite back. Movable Type 4.32-en tag:64.14.177.195,2007://1.335448 2007-12-19T02:52:00Z 2008-05-01T09:56:11Z

--> 37signals, the company behind the affordable online project management service Basecamp, has some of the fastest customer service we've ever seen: twice over the past year, they've responded in near-real-time to support questions with helpful, non-canned responses. We're so used to big companies that sacrifice customer service in the name of profit, or small companies that aren't prepared to handle queries, that it's nice to come across a company that does it well. [37signals]

Chris Walters 37signals, the company behind the affordable online project management service Basecamp, has some of the fastest customer service we've ever seen: twice over the past year, they've responded in near-real-time to support questions with helpful, non-canned responses. We're so used to big companies that sacrifice customer service in the name of profit, or small companies that aren't prepared to handle queries, that it's nice to come across a company that does it well. [37signals]

]]> tag:64.14.177.195,2007://1.335448-comment:3442123 mikull Great apps. Great company.

]]> 2007-12-24T11:27:50Z tag:64.14.177.195,2007://1.335448-comment:3382190 earspasm And I love their book "Getting Real"

]]> 2007-12-19T04:30:09Z tag:64.14.177.195,2007://1.335448-comment:3381257 iEddie I love Rails too :-)

]]> 2007-12-19T03:45:03Z