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@SwatLax: Really. Taking an unpaid day off work and then fighting with low-level bureaucrats who simply didn't care -- that's very much above and beyond.
@SwatLax: Really. Taking an unpaid day off work and then fighting with low-level bureaucrats who simply didn't care -- that's very much above and beyond.
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I think the real heroes of this story were the guys who had no problem printing the real ingredients on the tube. At least the manufacturers were honest :)
Go Eduardo Arias! You rock!
A good lesson for anyone who thinks that their solitary little complaint can't make a difference....
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This piece made me happy. As Charles Duffy commented above, I was pleasantly surprised that he took a day off from work and then followed the zig-zag line as he was sent from one office to another to another.
Now that's true Consumerist.com behavior!
Give that man a prize.
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It's good he is getting some recognition, sounds like he may have even saved some lives. Even the toothpaste company should be thanking him! (as this will probably prevent a whole ton of lawsuits brought against them for causing injury or death.)
I feel like this man should jump to the top of the list of candidates for Consumerist's \"Consumer of the Year\" award.