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Or perhaps a disgruntled employee trying to get even
Or perhaps a disgruntled employee trying to get even
This is neat. BUT I'm wondering: when y'all publish internal phone numbers for companies like this, does they company get wise in a hurry and shut down those extensions and create new, secret ones again?
I don't understand why one would say PayPal is hard to speak to someone. I called the number off the web site just 3 days ago was able to speak to someone fast!
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@dirk1965: I agree, we had some problems with them a few weeks ago. I didn't have a problem finding someone to talk to, just with finding someone who didn't flat out lie to me. Of course I knew about the trick of asking for an agent already since my company uses that too. I said \"Representative\" and it worked just as well.
WOW - a blast from the past. As the original maker of this list (several years ago), I can confirm that several of the extensions have been moved and no longer work. I do have an updated list from last year, I'll see if I can get it to Ben or the editors for an update.
As a side note, Paypal sent me a C&D upon first publication, then agreed upon a list of 20 that could be 'published', but shortly thereafter the website fell apart because of other duties.
Jason
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If you guys want a better Paypal picture, let me know. I'll go by it on my way through Omaha next week. It is only about 45 min from my place. I'll make sure to get the kick ass basketball courts in the shot.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-21566-100x100.png\")
I'll make sure to get the kick ass basketball courts in the shot.
So THAT is where all the fees go to.
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i didn't realize paypal was full of employees from the 'unknown'-family. i'd hate working with my relatives.
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@FREAKHEAD: You should bring a big chain and lock up about 10 of the most expensive cars in their parking lot with a large sticker saying \"Notification of Limited Access\". Keep the cars locked for about 3 weeks so that you can do an investigation to make sure they aren't stolen.
I wonder that too. I also wonder how many people with valid issues who've tried all other avenues call the numbers versus people with random/prank/harassment calls.
How bout I just hand deliver notes for you with questions?
@mopar_man: It's really funny, too, cause there's a pond (or at least there used to be) around the perimeter of the court. I wonder how many balls they've lost playing HORSE out there...
i hate paypal with a passion. as an ebay seller they have screwed me over more than once for $100's of dollars. as a buyer though, paypal is pretty safe. sigh.
Glad this was posted. I recently sold something on Ebay and the Buyer claims I damaged the item before shipping it to them (BIG FAT LIE!). Ebay ruled in my favor so they took it to PayPal. I was really disappointed so far in the whole Dispute process. Buyer sent me correspondence first saying I misrepresented the item by posting a pic of the item in good shape and sending them something that was broken THEN they said my pic of the item on ebay was lousy and NOW they see item was damaged when I sent it. Ummm. . .if you're going to lie get the \"story\" straight. Anyway I got really frusted when they sent a few messages to me, didn't give me a chance to repond before they handed it over to a Paypal representive to moderate. I tried calling Paypal after this so I could voice my concers and got stuck on hold. I'm adding this list to my Favorites because I have a feeling I'll need it!
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@vealcalf2000: Sorry, no sympathy for you. Reputable and ethical sellers take the responsibility for getting the sold item to the buyer in the promised condition. If the item was damaged in shipping then you have recourse to the shipping company for the losses you sustained by reimbursing the buyer. Oh, you didn't ship the parcel by a method that allowed you to post a claim in case of damage? Well, live and learn. But it's certainly in no way, shape, or form your buyer's fault--all they did was send you money and get crap in return.
Yes, I have sold stuff on eBay and have had to reimburse buyers for damage claims. That's just the way it works. Quit whining and do the right thing.
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Wow... I never had a problem getting to a person when I called them to cancel my account. The guy was friendly too. Now that I think about it, I might have been able to just have him change the address and phone number for my account, instead of going through the trouble of having him delete it and then creating a new account.
I got about 10 horrible reps, maybe one that speak good enough English to qualify working there....but i have to say i got one REALLY nice supervisor in the 8 years i have paypal. Sadly that will never happened again.
I never had damaged problem...just scrammers....yay, still waiting on the French police to find her first....
i know a lot of people on this list of numbers. and a lot of them no longer work for PayPal (i.e. Eric Harrison). i worked for PayPal for a while, and it's funny because this list is brought up in training classes. the fact that some guy was pissed that paypal caught him doing VERY fraudulant things so when they permanently blocked his account, he created \"paypalsucks.com\". he somehow found out all the paypal numbers start with 402-935. he dialed all different numbers and starts recording who they were. talk about a crazy freakin stalker type. and for everyone on here, i could probably explain why whatever happened on your account to piss you off. as for seller's or buyer's being protected more. they both are. you have no idea how many times i heard \"you're always protecting the seller!\" and \"you're always protecting the buyer\".. wah wah wah. chances are, you got screwed for being a dumbass. use any other website or payment processor and you still would have been fucked. there is reason's behind everything paypal does, but there were A LOT of things we weren't allowed to mention over the phone. just different security models and the way things worked that if we told the customers, people would probably start trying to find ways around them. i don't work at paypal anymore, but i still have friends that do. i've heard it's all getting somewhat ridiculous and new policies that most of the employees don't exactly agree with. if you hate paypal, you can be happy because it's basically all going downhill now.
Lemme guess... Someone found one number then called all 100 in the dialing plan? Brilliant! :D