While I'm not condoning the guy's behavior, there's clearly a reaon he couldn't/didn't want to navigate the final stretch to the door.

@ncrnlboy While the messy yard and sloppily-parked cars aren't firm proof of creepiness, normal suburbanites just don't have multi-camera security systems with audio. Anyone who does is either has serious paranoia problems or is hiding something big. Besides, what little we can see of the yard points to some major-league sketchiness; who knows what the delivery guy saw that made him want to get the hell out of dodge?

We've also had mixed experience with drivers too. The driver we have now leaves dog treats for our 2 dogs. We had another driver that delivered to us for a year, and when it came time to chose routes again, he got beat out for our route by someone with more seniority. On the last day on his route, when he told us he wouldn't be delivering to us anymore he started crying! Another driver drove like a madman, I can't count the times I came around the corner, and he was coming down on my side of the road at 50mph. And that was before our road was paved; it was a really narrow road (you could see 3 tracks on the road from cars, one on each side, and one down the middle. If you wanted to pass someone coming the other way, both of you had to get on to the shoulder.), so meeting this man on the road was very dangerous and hair-raising.

Overall, we've had good luck with our drivers. With my parents business, UPS delivers or picks up almost daily, so we really get to know our drivers. Most of them have been really good, bring the packages to the porch, setting them down (not tossing like this jerk did), and being pleasant to interact with.

~ow3n

Don't be so quick to bash the ENTIRE UPS, because ONE guy was a bit lazy, MAYBE. We don't even know if he could reach the door or not.

This caught-on-camera fella is clearly demonstrating one of two things: either he is an unforgivable douchebag, or the people he is delivering to are such miserable pricks that you or I wouldn't hesitate to throw their property at their property either.

Everyone wants respect from people in service industries, but remember that it's always a two way street. If this driver was just being lazy, than he should clearly be reprimanded or fired for such conduct. If he had a grudge because he was treated like crap by the customer, I'd say that's not entirely UPS' problem....

Haha, what a lazy bastard. Would it have killed him to walk another few feet to the door?

A funny event I saw one time: in his haste to deliver before his shift ended, Joe UPS drove into a nearby circular driveway with a low hanging tree over it, and slammed the roof of the truck into the tree branches. The tree won. Dented the roof in pretty good, all along the top. After screaming profanities ("Mother fucker! Fuck! Shit! FUUUCK!!!!") he of course did the usual - threw the package and drove away.

or the UPS drivers read it as...Fragi-lay. That's must be Italian!

UPS delivery guidelines indicate that it is perfectly acceptable to leave a package without a signature at a residential location. Companies who ship via UPS are aware of this and have the option to require it be signed for. If a driver releases a package without signature, and it goes missing, UPS is accountable for it since they can't provide proof of delivery.

You also must take in to consideration that the driver can see where the package is from. Surely in this case he knew that it was clothing or some other unbreakable item (the package sure appears to be very light weight, obviously not "imported German porcelain dolls" as Consumerist so snidely remarks). Keep in mind these drivers have families that they would like to get home to some time before 8PM. So sorry if your blouse from J Jill has a wrinkle in it because the UPS driver tossed it gently on to your porch.

Gripe #1: Delivery guys who put a heavy package against the storm door (opens outward, duh!) so that I can't open the freaking door!!!

Gripe #2: The FedEx guy didn't ring the doorbell and left with my medicine (no signature required -- could have left it on the porch). I had to wait till he returned to the office and unload his truck, oh, and of course, I had to drive 2 towns away where the office is (don't know what you call the depot, dispatching place). It was on a Friday and I needed my meds and he never even tried to see if anyone was home AND IT DIDN'T EVEN MATTER! No signature required, doofus!

And yes, I've seen the mail carrier throw a package once he had taken as few steps as possible.

@LatherRinseRepeat: Yep. My drum teacher used to do handling for them. Worst 'care' ever.

@cheviot: Give me a fucking break. Literally.

Unfortunately this isn't unique to UPS.

I've caught DHL in Virginia doing this on several occasions. Actually called DHL from my car as a driver I was following stopped in front of a house rolled down the window and flung the envelope at the door of the house he was delivering to.

I've never had an issue with UPS or FedEX, but DHL is a different story... 4 suitcases left on my lawn with no knocking, drivers not even attempting to deliver - just leaving "missed you" notes, as well as envelopes and packages found in my bushes becuase the driver just tossed them towards my door...

That is really stupid for the 4 seconds it saved him. I guess he doesn't receive too many packages himself.

That explains it. My front porch is currently under construction. The stairs are gone completely, so the deck (what's left of it) is inaccessible. In addition to the caution tape I left a sign on the door for UPS to please leave my package on the back deck (like they frequently do for my next door neighbor). Of course I get home and the large, but light, package is on my front porch. So I'm pissed because I figure if he had fallen I'd be sued plus I have to retrieve the darned thing...I'm eight months pregnant by the way. But since he probably just lobbed the package from the curb, I guess it's all good.

@factotum: Wha? Tip? Seriously?

I once had to delay a vacation for two extra days while waiting for a box of wedding invitations to arrive via UPS. The reason? I was told by customer service that it was a weather issue (though it was 80 degrees and sunny). She said that on warm days the drivers sometimes only complete half their route, due to lack of A/C in the truck. I hate UPS.

Why does this seem like a great idea for scammers and a horrible idea for people buying off of Ebay??

My ups guy never rang the bell, and I was home waiting for my package - even leaving a note on the door that I was home. I think it had to do with the fourth floor walkup part.

I called the depot and bitched until the guy came back. Now I get packages delivered at work and let the mailroom handle the UPS men.

You guys saying that its a white-trash place the guy is delivering to are NUTS! All I saw were two vehicles parked in the parking spot (who knows if there was enough room to park them perfectly parallel... & why does that matter?), a couple of empty trashcans (possibly left over from trash day pickup), a small child's wagon on the porch and a quite decent security camera setup (wish my camera setup was that nice!). I'd hardly call that a white-trash meth den!

Oh noes! The delivery guy had to dodge a branch & squeeze between two bushes!!!!! Maybe he should have just dropkicked the package from the ups truck then? Sorry, if ANYONE is at fault here... it is the ups delivery guy who literally THREW a customer's package on the porch instead of setting it down.

You can actually see the cobwebs other crap that have taken over the entrance to the residence. Can't blame the deliveryman entirely.

Not that I like to side with Corporate America, but c'mon, there's more to this than is being said.

This all seems like a setup, or a fake video.

first, I'm kind of curious. I've never seen a UPS delivery guy move so slowly. 9 out of 10 UPS guys are at a full sprint delivering packages, the other one guy at least jogs quickly.

Second, two delivery vans parked ghetto style in the driveway. Nice work. Sidewalk? Severely overgrown bushes block it. Maybe there were spider webs or other shit in front of the door that he didn't want to go through? I can't blame the guy for not going all the way through the frickin bushes..............if you can't maintain your property, don't get pissed when delivery people won't come to your front door.

As someone said before, the only thing that caught my eye was the white-trashyness.

Considering that it appears the security cam system is exponentially more valuable than the property it protects, I say we give the UPS guy the benefit of the doubt. He does look down a couple of times and judging from the rest of the property--there very well could have been a river of shit he had to hurdle to get to the porch.

Was this package going to Fred G. Sanford?

Yah! Good mid-day laugh. Thanks!

"The service you give people all depends on how they tip you at Christmas. People who don't tip you at Christmas, you fuck them. They get dropped off late in the day and picked up early. Or, you drop 'em off and pick 'em up a the same time." ... "I've also delivered dildos and lots of porno. You can tell because anything from 1 Apple Court in North Carolina is pornography. So you tear it open. The clerk told me that in the beginning. You always open it, you know, to read it, check it out, see what it is, laugh about it. You just open it up on the truck and then you tape it up again after you've looked."

\/\/

I have had both good and bad experiences with UPS drivers. One driver threw a package hard enough that my front door which was slightly ajar came open and banged loudly into the wall. Another driver took the time to walk around to the back of the house so a large package was out of view of the street, and then wrote a note telling me where it was.

The next day UPS delivered a box and put it in the same place. Nicely visible from the street, not discreetly on the front porch. At least this was a larger box and not an envelope.

DHL on the other hand, I hope I never have to deal with again. THREE TIMES they've decided to just not deliver something because they didn't have the proper apartment number, and all three times the apartment number was given to them, but not printed on their delivery slip. They didn't call, they didn't try too hard to correct the error. It wasn't until I called and said "where's my box?" that they bothered with it.

But I've used FedEx and UPS frequently at my old job, and both worked really well. I guess it's the luck of the draw for which guy you get assigned to your area.

@HungryGrrl: That's awesome...ROFL

That was AWESOME!...he he
You could totally tell it was a light package though, I don't think they would be able to throw a desktop in a box like that...
But yeah the video is hilarious...

That said, I love the UPS drivers I deal with both professionally and privately. At work, our driver bends over backwards and we pitch in when he's got a huge order 20+ boxes. He appreciates it and treats us like kings.

The gal who delivers to my house always wraps my packages in the plastic bag if it looks like rain and further covers them with my doormat. Once I ordered a computer case and didn't have a authorization signature on it so she (thinking it was an entire computer) asked my neighbor to accept it.

USPS is similar for me, guess I'm lucky.

No Fedex, those are some right bastards!

@kingdom2000: Agreed. UPS has always delivered packages in fair condition for me. My only complaint goes for all delivery services in my area: they don't ring the damned doorbell. If it's sig req they just leave a slip and drive off. When I wait outside during their usual delivery time and catch them in the act they don't show any remorse, only annoyance.

@sarusa: Agreed. I had three packages in the last two weeks which the driver never stopped for. I was home, the screen door open and me sitting on the porch waiting. Each day a package was on the truck for delivery, according to the website, a UPS truck drove by and did not stop. The packages were all listed as unable to be delivered.

People have no respect for UPS because UPS has no respect for its customer's time or packages.

Yes, you should. Companies have TAC's for a reason; specifically so everyone can't run around and play the blame game time and time again.

Sucks for whatever was in there but personally I have never had a problem with UPS deliveries. The boxes have never shown signs of wear and tear and the items inside, even when packaged poorly, have been fine. Could be luck but I get enough crap over the years that more then likely the above is a example of a crappy worker rather then a crappy company.

Someone told me that if your package is marked fragile they only throw it underhand.

We got through the damage claim nightmare and the second chair to replace the one UPS destroyed showed up. Our front door was one of those full glass french doors and I was sitting nearby. I saw the UPS guy pull up. Then I saw him take three steps out of the truck with this rather large box and throw it underhand like a softball down our sidewalk. It landed about 3ft. in front of the door and slid to a stop against the door. It caught air for a good 20 feet. By the time I got out of the chair and ran to the door to go after the UPS guy he was already in his truck and pulling away.

Luckily the second one survived the 20 foot toss. Both packages were wrapped in moving blankets and then packed in bubble wrap and dense packing materials.

A buddy of mine worked at a UPS distribution center for a while. He said they pay out millions a year in insurance claims for broken stuff shipped through them. Basically he said that at the DC they don't care about being careful and throw packages around like nothing. So rest assured your package has been thoroughly manhandled even before the driver.

Hahaha....that's grand!

Who has security cameras with sound? And who has the time to edit security feeds from various directions into a loop?

If you make friends with your UPS, he wont do that. My UPS person is some overweight older guy. Always hides my package behind my pillar and chats with me when I am home. Very nice guy.

10 years ago, it used to be some young guy much like the guy in the video. My 24" sony CRT monitor came, which weights 125 lbs, and he throws it out of the truck. He didnt notice I was coming from the side of the truck and says sorry. I am so glad my monitor was packaged well. What a Prick. I am glad the new regular UPS driver is such a good guy.

Just wanted to balance things with a more positive spin -- my $0.02 ;-)

Gotta defend UPS a little bit - looks like the guy walked through spider webs or something through the bushes. I'd toss the box too!

My UPS guy rocks, and I don't tip him (maybe I should!)

When I use to work at ups I seen a lot worse when things were put in the trailers. Makes me wonder how anyone got a working CRT monitor via UPS. I also sent a Wii to a friend in Texas, packed it super good with tons of foam, and the box still looked like it took a tour in Iraq by the time it got to my friends house, I got a WTF man email when he got it.

You guys just can't understand what the MBAs have decided how the delivery men ought to be paid.

I don't condone what he is doing. Maybe he's been here many times before. Maybe there's been a dog or something around that makes him not want to walk the last 8 ft? I don't know about these people but they have a couple security cams on all the time. Drug dealers? Kind of goofy all around.

I used to work for a company that handled legal documents and I got a call one morning from the Nevada Secretary of State office. UPS had just delivered an Express Envelope from us with a hole burnt clear through it near the top and a giant skid mark down the rest. I had to see this for myself and the woman was nice (or appalled) enough to send me the envelope. It looked like it had probably gotten stuck on a belt... or peeled out on by one of their trucks. Whichever version is more amusing to you. It was beautiful. I framed it.

@nctrnlboy:

Oh, I agree. Don't get me wrong, they shouldn't be handling the packages this way, but UPS set the guidelines such that they wouldn't need to worry about how their employees handle the packages.

@cheviot:

Yeah, but you would think that is for accidental "handling" of a package (package accidentally falling off a shelf or accidentally dropped). Not intentional throwing a package against a door to keep from walking 5 feet.

@JRUIZ47

I believe the box must be able to withstand a fall from six feet, an impact of 50 pounds or being stacked under a stack of other boxes up to 4 feet tall, although I could be mistaken. That's why you see packages with expanding foam, it meets UPS requirements with no argument.

You need to get to know your UPS drivers since. My mom ships a ton of stuff with them and know the guy, even tips him at the holidays. This guy bends over backwards for her, even put a package in a plastic bag when it was raining one day. I saw him run over the lawn of someone up the street, guess they didn't tip him....

Too caught up in the white trashyness.

This video is hilarious. I agree with cheviot, though, most packages that are at all well-packed should be able to withstand a throw like this. I'd wager most packages receive treatment like this at UPS facilities. And ever see a baggage handler throwing checked luggage around? Yet relatively few people have problems, considering.

Looking at the vid, it blatantly appears the path to the porch is blocked somehow. Otherwise, why would they be setting up vans to "Catch a UPS driver".

Ton Loc said something ain't stirrin' in the Kool Aid.

Hey Ive seen this movie before Ace Ventura right ha ha

So are there regulations concerning how strong doors have to be for UPS to deliver to them?

You can pack it to withstand less, but you can't insure it unless it's super-packed to their standard.

Also, even though it is lame that it's sitting out in the open, it's reassuring to see my packages sitting at least behind the screen door so I know they weren't thrown there.

I'm already miffed at UPS for blocking my driveway in order to deliver a whole bunch of packages to my next-door neighbor. Thanks, guy!

Sigh. According to UPS guidelines packages must be packed to take far more abuse than this or they're not even allowed to be shipped by UPS. If the package was damaged, it was because it was not packed per UPS guidelines.

LOL! You'd think there was a pit full of vipers in front of that door by the way the delivery guy decided not to walk the 5 feet or so to put the package at the door. Who knows... there could have been a gated fence (but I doubt it). I just hate the how delivery drivers will leave a package at a door out in the open where anyone could steal it. I've had USPO guys sign a recieving slip themselves in the recipiants name & leave the package at the door to keep from having to redeliver it later.