i quit my store level home depot job in august 2006. i worked the 6 years of the nardelli tenure. i'll qulify my talents by the following:

1) my top sale (1 transaction) was 42k, and
2) i have 26 yrs exp selling building materials

in a nutshell, working for home depot was pathetic. i witnessed the decline in customer service and the increase in demand on the store level employee go hand-in-hand. employee benefits were eliminated, starting with the 5 year service bonus (fortunately, i was grandfathered on that one by 2.5 months).

many of the comments here point out the decline of visible service during nardelli's tenure and justly so. but i'd also like to point out that the customer's were not the only losers in the mix. whereas they lost the personal expertise they'd grown to expect, they still got 'good deals' if they could shop for themselves.

i've already pointed out how the employees lost, but what about the shareholders? they made no significant gains under the nardelli reign, yet that s.o.b. took $500 million in his 5 years.

to put that many dollars in just one pocket is just plain evil. and for another company to give him the helm is just plain stupid....

Where is his orange smock?

@Roundonbothends: "Oh, and I bought a CUMMINS. It came with a Dodge truck attached."

Heh; that's an excellent point. That being said, I think Dodge just lost their new truck sale I was going to give them. There's just no way the Home Despot asshat is getting my business.

Now I have to start all over with my new truck plans ... .

Now, having said that, should Chrysler suffer for their poor choice, they deserve what they get. Yes, Big Bob was a bad fit with essentially a retail chain; yes, he's used to making things to sell and not selling stuff that's pre-made, but his unconscionable choice to screw things up, walk away with a buttload of loot and leave scores of low-wage earners to wonder who's job is getting dropped to pay for it all is a horrible example.

Every Chrysler employee should be plopping their resumes on Craig's List before this saboteur sinks their battleship.

DwD

Lee, if you're reading this, the American... No, the World comsumer needs you now more than ever to walk into the Chrysler building to bitchslap Nardelli and take reign once again!

Only, this time, instead of working for the pennies you offered back in the early 80s, you'd get the package that you know you deserve!

Iacocca could get it done! Hell, I'd surely buy another Chrysler product then!

And the people that chose him chose him why? This is sad.

Maybe the long-term plan is to really do away with Chrysler and Nardelli is the key player to accomplish this.

No Chrysler you have no hope of me buying one of your namesakes while he is there.

If you've been a big-business CEO once, no matter how poorly, you will never again have to worry about commanding less than a multi-million dollar contract.

They'd rather sell-out their shareholders and their entire corporation to play party to a known thief than give an opportunity to someone outside the club, with new ideas and new thinking - which is what Chrysler sorely needs.

I'd like to know the BoD breakdown of Home Depot and Chrysler. Somebody's back is getting scratched here.

Second, to play the other side: Nardelli is known for horrible customer service. But how much of the manufacturing side (which is what he's running) is about customer service? Isn't car customer service at the dealership? How many people call the manufacturer to complain? Or if a car has a problem, do you drive it to Chrysler headquarters demanding to see a manager? He supposedly cut costs at HD and did it well. That's what he is hired to do with Chrysler, and he'll probably cut costs well. So in this type of job, what customer service problem is he creating?

[Of course I'm ignoring how horrible it might be if there are problems with cars and how he will probably resist issuing any recalls. Not to mention he might cut costs too much and throw out crappy cars that are short on safety and looks]

Great... now I'll never find a sales associate around to sell me a car...

Sucks.

So this is what being incoherent from rage feels like.

They should have gone with a car guy like Bernhard. Those rumors were flying last week and everyone was very positive on that. Oh well. Chrysler is already suffering from a product problem and I don't see this leadership knowing anything about product.

Jeep is the only Chrysler division that is likely to survive this. I wouldn't worry TOO much, especially since they've only just recently started heavily Chryslerizing Jeeps.

Good post for a Monday morning. Sounds like your girlfriend broke up with you last night and your dog shit in your shoes this morning.

my alternative is that they're going to deep-six chrysler to crush the UAW, like delphi did.

@Joe Hass:
Why didn't they just hire Tommy LaSorda the ex-Dodger manager?
He couldn't do any worse.

I read this headline in the local Atlanta paper today and nearly choked on my coffee. Chrysler's brand is already suffering - they're just asking for it now. Is the shortage of quality CEO's that great? Whatever! I've had it with "visionaries" like this worthless dude getting paid obscene amounts of money to just drive compainies into the ground. What do the shareholders say about this madness?

Sadly most of the US automakers are intent on slowly strangling themselves instead of pushing ahead with some decent high MPG vehicles.

OK. Let's give him a chance as long as he buys $200 million in Chrysler stock with the money he scammed from Home Depot. If he does well, he will be rewarded by his investment. And if he drags the company down like he did Home Depot, well, you get the picture.

1) Is hiring a guy who screwed up necessarily a bad move? As someone who has screwed up numerous times, I know that personally I am unlikely to repeat the error afterwards. I don't know anything about this guy personally, but if he's anything other than a shallow, egotistical, golf-loving playboy, he's got to be introspective enough to learn from his mistakes. Or is he exactly said playboy?

2) Even if he does come in and do the same exact thing, are his mistakes with Home Depot going to be mistakes for any company? My understanding was that his business model was metrics-driven (also true of No Child Left Behind, which doesn't bode well). Metrics-driven management was bad for Home Depot, but what about a vehicle manufacturer? They seem worlds apart to me. Especially considering that it seems like the management of the automobile retail space is handled by the dealership franchisee, not the car maker, is this guy's business philosophy really bad for Chrysler just because it was bad for Home Depot, or are there specific reasons it's bad for Chrysler?

I think I'd be selling my stocks over this doozie. I wouldn't trust him answering phones.

Well, at least it's consistant with US car companies' desire to race themselves into the cul-de-sac of irrelevence and bankrupcy.

Don't worry: the '08 line of wide-bodies SUVs will fix everything!

Just wondering - when you're hired as a high-level US car exec, the stock options contract is one to sell short, right? Because one that only pays out if the stock goes up seems like a losing proposition.

There is honestly very little that makes me happier in life than seeing an american car manufacturer go under. So I hope this is the last step for chrysler - poor quality, regressive environmentally unfit engines and arrogance is what this countries car companies are all about. Sometimes they just need an idiot like this guy to push them over the edge of the cliff. I think I'd honestly throw a parade in the streets when Ford closes shop (which hopefully won't be too far away).

Apparently the board at DaimlerChrysler believes the ship is already going to sink, so no sense trying to turn it around.

I watched the A&E Biography of the Home Depot founders over the weekend, and it's truly a shame that this guy took their vision and shit all over it. CEOs are ridiculous.

Well, I guess with many of the experienced Enron executives either dead or in prison, Bob was the best there was. Pity I have a Jeep, maybe I should sell it now before he runs the company out of business.

This guy needs to be tarred, feathered, and shot. I guess the $1 annual salary is supposed to make people feel better about this crook. This guy is pretty much textbook material for any corporate governance class's "board/CEO relationship failure" chapter. Well, on the flip side, at least those who actually buy Chryslers won't be bothered by pesky salespeople. Big Bob will make them very hard to find.