![\"user-pic\"](\"/css/images/default.gif\")
The best part? Delta is famous for being one of the first companies to fire one of its employees for blogging. Nonstop flight to your butt, Delta.
The best part? Delta is famous for being one of the first companies to fire one of its employees for blogging. Nonstop flight to your butt, Delta.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-7387-100x100.png\")
\"Over the last few months we've received thousands of ideas at delta.com/change on how we can enhance the travel experience.\"
I love corporate-speak. Complaints and rants are no longer customer service issues to be resolved, they're ideas on how to enhance the travel experience! Oh, Delta!
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-5372-100x100.png\")
But what does our girlfriend think?
@Annaleen: I think you're referring to Queen of Sky, the Delta flight attendent who was fired for her blog?
It's moderated. All the negative comments get removed. It's a PR stunt -- not a blog.
I can't detail the hellish experience I've had flying Delta. I tried.
\"It's moderated. All the negative comments get removed. It's a PR stunt -- not a blog.\"
No, I'm pretty sure it's a blog, yup just checked again, def. a blog. But damn it's moderated - no other blogs do that...shit I forgot I was wearing my snarkiness shirt.
Nothing wrong with a company attempting to be \"hip\".
@bedofnails: Agreed. I read the comments and at the very least, half of them have to be from Delta themselves. Very much a BS \"moderated\" blog!
@bedofnails: The Southwest blog is, in fact, moderated.
The great thing there is that they posted a reply to one of their \"articles\" I sent in full, and had an immediate, specific, response to my challenging post!
they moderate comments...mine doesn't appear.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-3130-100x100.png\")
Meg... you talk to yourself? That's probably not healthy. :)
Sounds like some consulting firm told Delta that they need to \"join the conversation\" and start a blog, except did you notice all the comments are positive? Weird huh!
Under the wing? That's where people were probably pinned when their planes crashed on multiple occasions at DFW. Suck it, Delta.
![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-3241-100x100.png\")
I hate it when dad tries to act cool.
Yeah, they moderate comments. Southwest's blog does the same. But I posted a comment almost identical to one I left at Southwest the same day. Southwest didn't seem to have a problem with it, but over at Delta it's still awaiting moderation while plenty of other comments have been approved. Whatever, it's their blog and if they're going to use it to blow sunshine, it's their dime. However, I think most people are jaded enough to realize a commercial blog with nothing but positive comments is probably either heavily screened or heavily astroturfed. Wouldn't be surprised if the majority of Delta's comments are from the ad agency who sold them on the blog idea.
The '90s called. They want their technology back.