![\"user-pic\"](\"http://consumerist.com/assets_c/userpics/userpic-117360-100x100.png\")
They didn't bother listing that email on their webpages.
But then again, who's to say that they don't check that email address either?
They didn't bother listing that email on their webpages.
But then again, who's to say that they don't check that email address either?
![\"user-pic\"](\"/css/images/default.gif\")
I had no problem finding their email. I went to AA.com->Contact Us->Customer Relations and there it was.
This email just bounced for me. I guess they were afraid to hear how their avoidable delay endangered my life by putting me in a highway in an ice storm because had they shuttled the plane to our airport on time we wouldn't have arrived after the temp dropped below freezing after a day of snow. I sent it to the Customer.Relations@aa.com. and it bounced \"invalid recipient\" but I also sent it to the reply I had from old emails--it has an ironic email address:
AmericanAirlines.wecaare001@aa.com
are these stored in one central area, or, if we need a number should we google
Company site:consumerist.com
and search?
btw, trying to find a claims department for AirTran that ISN'T a claim for lost luggage is hell. When I phoned, they didn't HAVE it - first you file a claim over the phone, then they see if the flight attendant has done a ticket, THEN they call you with an address. Maybe. It's easier to file suit.