AT&T Giving iPhone Users A Case Of Sticker Shock
New iPhone users are gasping as the first bills arrive and they read numbers that are significantly higher than they thought they'd be.
One blogger writes:
A $36 activation fee + a $70 a month plan (Including the $10 more for 1,500 text messages) + 8.9% tax does NOT equal $139.73. Yet AT&T has no explanation as to why this costs what it does. It should be AROUND $117.Ha, ha, ha! Call back on Sunday! That's hilarious, AT&T. Anyway, the average amount of tax on a cell phone is 16.8%, according to Forbes, so that explains some of it. The rest is likely due to a prorated month of service being taxed on there for people who activated at the end of June. Also, AT&T bills one month in advance for new activations. New iPhone users should see their next month's bill drop.When I called AT&T on Friday, they said it was part of the plan and there was no way around it. I was told to call back on Sunday and speak with a representative, (which by the way is IMPOSSIBLE to find on their web site, if it exists at all) to find out that AT&T's customer service department is not open on Sunday.
If you have questions about additional charges to your bill and what they mean, check out AT&T's Additional Charges section.
AT&T Ruining iPhone experience... [A Hind-D?! via digg]
(Photo: epicharmus)
From ConsumerReports.org:






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