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  <id>tag:consumerist.com,2010:/1/tag:64.14.177.195,2007://1.244801-</id>
  <updated>2010-01-09T06:12:52Z</updated>
  <title>Comments for WaMu&apos;s Support System Is Really Pathetic</title>
  <subtitle>Shoppers bite back.</subtitle>
  <generator uri="http://www.sixapart.com/movabletype/">Movable Type 4.32-en</generator>
  <entry>
    <id>tag:64.14.177.195,2007://1.244801</id>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html" />
    <link rel="service.edit" type="application/atom+xml" href="http://consumerist.com/cgi-bin/mt/mt-atom.cgi/weblog/blog_id=1/entry_id=244801" title="WaMu's Support System Is Really Pathetic" />
    <published>2007-03-16T21:54:29Z</published>
    <updated>2008-05-01T13:02:36Z</updated>
    <title>WaMu&apos;s Support System Is Really Pathetic</title>
    <summary>--&gt;Looks like even if WaMu&apos;s Consumer Lending Department isn&apos;t closed, they still have no clue what they&apos;re doing. After La Boy transferred money from his Bank of America Account to his WaMu, he was essentially accused of trying to steal from himself. It took numerous calls to Washington Mutual to get it resolved, and most reps were more interested in passing the buck than resolving the issue.</summary>
    <author>
      <name>consumerist.com</name>
      
    </author>
    
    <category term="Bank of America" />
    
    <category term="Horror Stories" />
    
    <category term="Other Customer Service" />
    
    <content type="html" xml:lang="en" xml:base="http://consumerist.com/">
      <![CDATA[<p><!--<img alt="wamushirtsux.jpg" src="http://consumerist.com/images/resources/2007/03/wamushirtsux.jpg" class="right-img" width="200" height="300" />-->Looks like even if WaMu's Consumer Lending Department <a href="http://consumerist.com/consumer/complaints/wamu-screws-customer-stranded-overseas-after-credit-cards-stolen-242991.php">isn't closed</a>, they still have no clue what they're doing. After La Boy transferred money from his Bank of America Account to his WaMu, he was essentially accused of trying to steal from himself. It took numerous calls to Washington Mutual to get it resolved, and most reps were more interested in passing the buck than resolving the issue.</p>

<ul>"You know, some people say they don't have time for this shit, but I REALLY don't have time for this shit. I work from 9 AM to midnight and in that time period I'm already dealing with perverts hitting my car, poorly designed parking garages, and LA traffic that means a "quick" trip to the bank can take an hour."</ul>

<p>Hey WaMu, your support system is broke. Fix it. It's really a shame, because you're a pretty good bank otherwise.<small> &mdash; BEN POPKEN</small></p>

<p><a href="http://la-boy.blogspot.com/2007/03/no-good-very-bad-evening.html">No good, very bad evening</a> [la boy] <em>(Thanks to Agnes!)</em></p>]]>
      
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  </entry>

  <entry>
    <id>tag:64.14.177.195,2007://1.244801-comment:1111232</id>
    <thr:in-reply-to ref="tag:64.14.177.195,2007://1.244801" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html#c1111232" />
    <title>Comment from solace on 2007-03-17</title>
    <author>
        <name>solace</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>
i *almost* found <a>where to buy that shirt,</a> but it looks like the <a />site is now defunct.</p>
]]>
    </content>
    <published>2007-03-17T06:43:20Z</published>
  </entry>

  <entry>
    <id>tag:64.14.177.195,2007://1.244801-comment:1109543</id>
    <thr:in-reply-to ref="tag:64.14.177.195,2007://1.244801" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html#c1109543" />
    <title>Comment from Gasface on 2007-03-16</title>
    <author>
        <name>Gasface</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>
Read the link in his blog to his previous post. All will make sense.</p>
]]>
    </content>
    <published>2007-03-17T00:14:56Z</published>
  </entry>

  <entry>
    <id>tag:64.14.177.195,2007://1.244801-comment:1109158</id>
    <thr:in-reply-to ref="tag:64.14.177.195,2007://1.244801" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html#c1109158" />
    <title>Comment from pestie on 2007-03-16</title>
    <author>
        <name>pestie</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>
I just want to know what this guy does that involves working from 9:00am to midnight and perverts hitting his car.</p>
]]>
    </content>
    <published>2007-03-16T23:17:52Z</published>
  </entry>

  <entry>
    <id>tag:64.14.177.195,2007://1.244801-comment:1108892</id>
    <thr:in-reply-to ref="tag:64.14.177.195,2007://1.244801" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html#c1108892" />
    <title>Comment from FLConsumer on 2007-03-16</title>
    <author>
        <name>FLConsumer</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>
I want one of those shirts!!!  My friends in the banking industry would love 'em.  </p>
<p>
Also... GO SHA-MU!</p>
]]>
    </content>
    <published>2007-03-16T22:41:33Z</published>
  </entry>

  <entry>
    <id>tag:64.14.177.195,2007://1.244801-comment:1108314</id>
    <thr:in-reply-to ref="tag:64.14.177.195,2007://1.244801" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html#c1108314" />
    <title>Comment from cindel on 2007-03-16</title>
    <author>
        <name>cindel</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>
Love the shirt!</p>
]]>
    </content>
    <published>2007-03-16T21:29:58Z</published>
  </entry>

  <entry>
    <id>tag:64.14.177.195,2007://1.244801-comment:1108151</id>
    <thr:in-reply-to ref="tag:64.14.177.195,2007://1.244801" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html"/>
    <link rel="alternate" type="text/html" href="http://consumerist.com/2007/03/wamus-support-system-is-really-pathetic.html#c1108151" />
    <title>Comment from closer on 2007-03-16</title>
    <author>
        <name>closer</name>
        <uri></uri>
    </author>
    <content type="html" xml:lang="en" xml:base="">
        <![CDATA[<p>
what?  wamu sucks a huge wanker.  and that shirt is fuckin sweet.  where's that from?</p>
]]>
    </content>
    <published>2007-03-16T21:09:55Z</published>
  </entry>


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