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Buran
March 27, 2007 3:08 PM
Moderate | Flag for review

Hey, how about a link that works and actually gives us something to read? Or a working bugmenot login?

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Dragontologist
March 27, 2007 3:15 PM
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Doesn't the Federal Aviation Administration have a stake in this too? They're part of the DoT, but more directed at airline safety. Might as well add them to the CC list while you're at it.

Here's a list of all the local Public Affair contacts at the FAA, through their website. I'd recommend using the one nearest your airline.
http://www.faa.gov/news/contact_information/

1-866-TELL-FAA (1-866-835-5322)
FAA Headquarters
Federal Aviation Administration
800 Independence Ave, SW
Washington, DC 20591

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Ben Popken
March 27, 2007 3:38 PM
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Your wish is our command. Link updated.

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FLConsumer
March 27, 2007 8:09 PM
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UAL with 13 complains per MILLION passengers? Obviously the DOT doesn't hang around airports much.

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benn09
March 27, 2007 11:34 PM
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Just wondering: can the DOT or FAA do anything with these complaints if they come from passengers that are American citizens landing at an American airport on a plane that originated in a foreign country and/or is a foreign airline ::cough Virgin Atlantic cough::?

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celyn
March 28, 2007 7:24 AM
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DOT reports that 42% of it's luggage related complaints involve US Airways, but those complaints don't seem to have made any difference to that airline's operations.

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