var json_comments = new Array("<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-971193\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=15668\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-15668-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=15668\">bluegus32</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-971193\"><abbr class=\"published\" title=\"2007-02-14T17:57:10-05:00\">February 14, 2007  5:57 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(971193);\">Moderate</a> |</span>	<script type=\"text/javascript\" src=\"http://consumerist.com/mt-static/plugins/Moderate/moderate.js\"></script>	<script type=\"text/javascript\">		successMsg = \"\";	</script><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=971193');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Every state in the Union provides that the parties to a contract have an affirmative duty to act in good faith.  Verizon is trying to get out of its contractual obligations by seizing upon its understanding that the typical consumer does not hold on to their contract or that it will be difficult to find.  </p><p>This is by definition bad faith.  And it might even subject them to punitive damages should a consumer choose to sue them.</p><p>Certainly, it shouldn't be hard to find a consumer attorney to file a class action against Verizon for unfair business practices.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(971193, 'bluegus32')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-971241\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=8695\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-8695-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=8695\">medalian1</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-971241\"><abbr class=\"published\" title=\"2007-02-14T18:04:08-05:00\">February 14, 2007  6:04 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(971241);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=971241');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>awesome thanks for posting that scan</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(971241, 'medalian1')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-971271\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=15009\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=15009\">Skeptic</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-971271\"><abbr class=\"published\" title=\"2007-02-14T18:08:28-05:00\">February 14, 2007  6:08 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(971271);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=971271');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>\"Verizon is trying to get out of its contractual obligations by seizing upon its understanding that the typical consumer does not hold on to their contract or that it will be difficult to find.\"</p><p>I had a cell phone company do something similar. They said they didn't have the original and wouldn't honor the pricing they had given me. I would have thought that if they didn't have a copy of the contract then they couldn't hold me to it either--oddly, they didn't see it that way.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(971271, 'Skeptic')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-971291\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=23074\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=23074\">Coder4Life</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-971291\"><abbr class=\"published\" title=\"2007-02-14T18:13:21-05:00\">February 14, 2007  6:13 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(971291);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=971291');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Verzion should just cancel these contracts, since people are usually not cancelling because<br />of the price hike rather they are not happy with their service.</p><p>They should take the time to find out why they are not happy, and find ways to improve<br />their service.  Maybe this will be worth more than $175 they are trying to save...</p><p>Good, Honest, Customer Feedback!</p><p>Or maybe people are just prepping up for cingular's IPHONE...</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(971291, 'Coder4Life')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-971302\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=1739\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-1739-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=1739\">Moonshine Mike</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-971302\"><abbr class=\"published\" title=\"2007-02-14T18:14:50-05:00\">February 14, 2007  6:14 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(971302);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=971302');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>will 2007 be the year of the cell phone contract backlash? </p><p>I'm waiting for cheap(er) pay-as-you-go plans. </p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(971302, 'Moonshine Mike')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-971312\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=23271\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-23271-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=23271\">i4ni</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-971312\"><abbr class=\"published\" title=\"2007-02-14T18:15:54-05:00\">February 14, 2007  6:15 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(971312);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=971312');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>Wow, I'm glad I got out when I did. I used the \"Text Increase\" to get out late last month and ended up talking to a guy named Christopher for 45 minutes about military stuff. Great guy, and managed to slip the note about waving the ETF after building some rapport. </p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(971312, 'i4ni')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-972428\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=56213\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=56213\">michaelw436</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-972428\"><abbr class=\"published\" title=\"2007-02-14T20:38:28-05:00\">February 14, 2007  8:38 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(972428);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=972428');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I am still fighting mine out. I have talked to three different reps, and convinced all three of them to credit my account for the ETF, yet they still billed it to me. Now they say that they will give me a credit on my account for what they billed, and I will have to wait 90 days before they send me a check. Talk about cheap move...</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(972428, 'michaelw436')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-972441\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=61831\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-61831-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=61831\">digitalmaddog</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-972441\"><abbr class=\"published\" title=\"2007-02-14T20:40:25-05:00\">February 14, 2007  8:40 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(972441);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=972441');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>man i hope this works ill call back tonight and work them</p><p>dm</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(972441, 'digitalmaddog')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-973091\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=39117\"><img        src=\"http://consumerist.com/assets_c/userpics/userpic-39117-100x100.png\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=39117\">Charles Duffy</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-973091\"><abbr class=\"published\" title=\"2007-02-14T22:01:58-05:00\">February 14, 2007 10:01 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(973091);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=973091');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>@Moonshine Mike</p><p>I don't know about pay-as-you-go, but there are places offering very reasonable month-to-month fixed-cost plans if you're in an appropriate location (and don't need to travel with your phone). I used Cricket Wireless while involved in a dispute with Cingular; in discussing their coverage, it came up that they generally stick to locations where they don't have competition (explaining why they cover Houston but not Dallas, which has metroPCS) -- so there are certainly other companies with similar business plans or said competition would be a nonissue.</p><p>$45/month for unlimited minutes and unlimited text messages with no multi-month contract is pretty darned competitive, IMHO.</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(973091, 'Charles Duffy')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment\" id=\"comment-973701\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=12542\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=12542\">notlazyjustdontcare</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-973701\"><abbr class=\"published\" title=\"2007-02-14T23:45:03-05:00\">February 14, 2007 11:45 PM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(973701);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=973701');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I like the little infinity symbol next to \"what you pay.\"</p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(973701, 'notlazyjustdontcare')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>","<div class=\"comments-content\">        <div class=\"comment last\" id=\"comment-984535\">    <div class=\"inner\">	 <div class=\"user-pic\">        <a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;amp;blog_id=1&amp;amp;id=12281\"><img        src=\"/css/images/default.gif\"        width=\"60\" height=\"60\" alt=\"user-pic\" /></a>    </div>        <div class=\"comment-header\">            <div class=\"asset-meta\"> <div class=\"vcard author\"><a href=\"http://consumerist.com/cgi-bin/mt/mt-cp.cgi?__mode=view&amp;blog_id=1&amp;id=12281\">ktrotman</a>        </div>				<div class=\"comment-date\"><a href=\"http://consumerist.com/2007/02/verizon-makes-customers-fax-in-old-contract-to-cancel-service-without-termination-fee.html#comment-984535\"><abbr class=\"published\" title=\"2007-02-17T00:42:15-05:00\">February 17, 2007 12:42 AM</abbr></a></div>				<div class=\"comment-moderate\"><span><a href=\"javascript:moderateComment(984535);\">Moderate</a> |</span><a href='javascript:void(0)' onClick=\"return moderate(this, 'http://consumerist.com/cgi-bin/mt/plugins/Moderate/moderate.cgi?__mode=flag&comment_id=984535');\">Flag for review</a></div>            </div>        </div><!-- end comment header -->        <div class=\"comment-content\">            <p>I called twice.  Both times the CSR mentioned that I dropped my message package only 5 days ago and it \"seemed\" to them that I was trying to do that to get out of my contract.  One actually said that they have a policy of not allowing people out of their contract if they recently dropped their message package (which I've had for years with them... and they also cited that). </p><p>I told them that they didn't say anything about recently dropping a messaging package in their legal document... it just said that if you don't have a messaging package as of March 1, 2007, you would experience a price increase.</p><p>They then offered to have a supervisor call me back on Monday morning.  </p><p>Monday is when my Cingular Blackberry Pearl is delivered.  I hope I can get this resolved...  I'm a nervous wreck over this.</p><p></p>        </div>	<div class=\"reply\">	 <div class=\"reply-button\"><a title=\"Reply\" href=\"javascript:void(0);\" onclick=\"mtReplyCommentOnClick(984535, 'ktrotman')\">Reply</a></div>		<!-- if it's a top level category ' -->		    </div><!-- end reply- button -->    </div></div>        <!-- Display comment (top level parent) -->    </div>");