United Spins Delay as Boon

    "In checking on the status of a United flight for a colleague today, I found the message, 'Schedule Change Due To Customer Service.'

    Dear passengers, in an effort to improve your flight experience, we have delayed your flight to O'Hare by 48 minutes. We hope you appreciate the convenience."

    - Jesse

See, they really want you to savor the flight, you'll enjoy it that much more.

From ConsumerReports.org:

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