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Well certainly carry-on luggage is fine for domestic flights, but international is another issue. There's no way i'd be able to use a carry-on for luggage if i was going overseas.
Well certainly carry-on luggage is fine for domestic flights, but international is another issue. There's no way i'd be able to use a carry-on for luggage if i was going overseas.
Don't trust your luggage to any airline -- but especially Delta.
Several years ago, a friend of mine flew Delta & their code-share partner to the far east. Returning home he picked up his luggage at LAX and rechecked it for the domestic flight to the east coast.
He gets home, his luggage doesn't. Two days later Delta calls and says they've found his luggage -- and would he like the remains in addition to the per-pound compensation?
It seems his luggage ended up in Germany. And near as we can determine, the Germans have a habit of pre-emptively blowing up unaccompanied luggage.
I work for a hotel and all of the \"the airline lost my luggage, where's the nearest store I can buy clothes, a razor, toothbrush, etc.\" stories I've heard have been about Delta. Of about a half dozen incidents, only once (to my knowledge) has Delta actually gotten the luggage to the guest by the time they've left.
The utter lack of any kind of customer service on this issue is apalling...
but I can't help but laugh at the German's detonating your friend's luggage CatMoran. I'm sure it wasn't funny at the time, but I can just see the guy who has the 'blowing up the luggage' duties gleefully waiting around for his next victim. You have to admit, it'd be a fun job. =P
I feel for the writer. Especially traveling with kids, it's hard to get everything carried on. I have a very simple rule of not checking anything that I want to hang on to. I'm surprised that Delta would even offer to pay replacement cost initially. The trick on the international flight is a good one, though I think it is perfectly legal. Not really the spirit but the letter of the law. I'm linking to a very good article on lost baggage which explains this better than I can.
http://www.thetravelinsider.com/travelaccessories/lostbagg...
I never check things like video cameras, cameras or anything else individually valued at more than 50-100 bucks in luggage. There's just too many risks especially now that we can't lock our bags with the TSA requirements in place (not that it stopped anybody before). Not only can the airline lose the luggage, but there's a lot of risk of someone pilfering these items out of the luggage.
you know with all the technology (read: upc numbers attatched to the bag handle in that paper that you need to saw off) they airlines have and the \"rules/laws\" the government will have you think they impose, there should be NO REASON bags could \"lost\". the security risk alone is the main reason. think about it...they'll disembark a plane if there is baggage on and no passenger in the drop of a hat, but when luggage gets \"lost\" and stuck on a different flight no one is the wiser. i see a huge problem with that.
They actually sell \"lost luggage\" at some sort of warehouse down in Atlanta. Considering the size of the place they use to sell this stuff, I'd say this is part of their business model - lose a percentage of all luggage, sell it, rip off the customer on the reimbursement.
That's why I avoid using US air carriers at all costs, and NEVER fly international with them. I can't wait until they all finally go so bankrupt even the feds can't save them.
I've only booked a ticket on Delta once. Well, actually, PriceLine chose them for me. I now avoid PriceLine for fear of being put on Delta. This is not a luggage story though. My experience was that I went to check in to my flight. The kiosk stated there was a problem with my itinerary. There were no other instructions. I finally found a customer service area for Delta. I waited in line about 30 minutes to speak with someone. I spoke with the person on duty who told me I had to go to this other area. I go to this other area where there was quite a big line. I stood in line for an hour without moving (seriously). After about two hours, I finally got to speak with someone, who told me I needed to go talk with the person I originally talked to. Fortunately, this second time around talking to this person, she called someone from customer service, probably at Atlanta HQ, and had them talk to me. We finally worked it out by putting me on American.
I won't fly Delta again. I also won't fly ATA for their luggage snafu.
SUE THEM! SUE THEM! SUE THEM!!!
Seriously, sue Delta's ass....since you bought $thousands of stuff you're probably entitled to more than $12,000 in compensation. Yeah I can't wait until Virgin America flies and um United, Delta and American all go out of business.
Which is why I carry on a big duffel bag and a smaller bag, and never, ever check luggage. The big bag has a week's worth of underwear, socks, and shirts, and a couple pair of pants. The small bag has my medicine and one change of clothing. That's it. If I need more, I do laundry. If I buy stuff, I pay to have it shipped back. Now, I'm a huge guy, and my clothes are big and heavy. If I can do it, anyone can. Even you little people - luggage comes with WHEELS now, gang. You don't have to carry it.